I started my PT over a month ago at Hands-on Physical Therapy in Queens Village, NY, about six…read moreweeks ago. From the moment you step off the elevator, you are greeted by name and a warm smile by their excellent receptionist, Cynthia, or Amanda, followed by any other staff member who is in eyeshot of you. The wait time at max is 5 minutes, and that's only because I may have come in early. As others have said, Dr. Micheal is phenomenal with his skills and bedside manner, but I would like to give high praise to my therapist, Dr. Shoaib. Dr. Shoaib is very personable and lets you know exactly what he's doing when treating you and why. He really cares about your recovery. Dr. Gill is always upbeat with a great attitude. The PTA's are incredible as well. Camilia, Christian, and Paul are always ready to move you to the next step of your treatment or answer any questions you may have. No one there believes in wasting your time. You're never waiting around for anything, and at the same time, you never feel rushed. Your sessions here are in perfect balance. I absolutely recommend coming here for your PT sessions. Even if you have to travel to get here, it's totally worth the trip. Thank you, HOPT, Queens Village.

From the owner: Hands-On Physical Therapy are highly qualified and well-regarded physical therapy & diagnostics…read moreexperts in the Queens Village, NY. We are highly specialized in a variety of techniques including (however, not limited to) hand therapy, myofascial release, kinesio taping, trigger point therapy, laser therapy, and a variety of other hands-on techniques to treat back pain & sciatica, sports injuries, arthritis, TMJ dysfunction, and a wide range of other ailments. Additionally, our team is well-equipped to provide premier MSKUS (musculoskeletal imaging) and other sophisticated diagnostic imaging services to patients in Astoria, Bronx, Hicksville, & Queens Village, NY.

The office is always well kept. And the staff are quiet nice and professional. The doctors does a…read morevery good job and understands the situation and tries their best to help. I would highly recommend this office.

I have been coming here for the pass 2 years and i have nothing but good things to say about the…read morestaffs at this facility. They always try to help you in anyway they can. From the time you walk in, they always greet you in a very positive way. And treat you like family. Always making jokes and trying to be cheerful yet very professional... Most of the questions that my attorney fail to assist me with, the manager (priya) did. The office is always cleaned, even to the bathrooms. The staffs in the back are every friendly and seem to know what they are doing. After reading some of the comments, I felt as though some people need to realize its a therapy office and NOT a gym. The machines that they have and treatments they do is to make you feel better . I highly recommend this facility. They really do treat you like family

I treated at NYC MEDICAL for my injuries, let me tell you this place deserves all 10 stars not 5…read more Very nice and clean office. Professional staff. The staff was very helpful and super friendly. I feel great now. Thank you guys very much!!!!

Recently I treated at Epione Medical for injuries sustained in a car accident. The entire staff…read moretreated me with respect and provided me with the care that I so desperately needed.

A+++++ Physical Therapy. This place has been nothing short of INCREDIBLE…read more They go above and beyond to really listen to each and every client. They make booking super easy and painless and I really appreciate how friendly everyone is that works there also! Highly recommended!

Great facility- clean, great staff, and quality care. Definitely recommend this facility for either…read morePT or OT! The owners are great, always ensuring everything is running smoothly!!

Great office for my physical therapy needs. Convenient location with a great staff. Highly…read morerecommend.

if I could put no stars I would and it's sad to me that this is that type of review. I had an…read moreaccess-a-ride eligibility appointment set up by my which all pertinent documents and paperwork that would've been necessary for me prior to my arrival. I was unlucky enough to have a worker by the name of Quest (supposedly because when I asked her name, she rudely turned her back on me and walked away, and I had to ask someone else who was in the area what her name was) assisting me with my application. Quest then advise that I had absolutely no paperwork no information nothing that she would need to effectively do her job so therefore my application would be denied (which is incredibly odd because again my doctors office sent all the information over to them on my behalf and my application was approved and everything was all put into place) I was told by this woman thatI would never have access a ride, and that I had essentially wasted my time and hers showing up for that appointment which was very inappropriate for her to say. What I find particularly disgusting about this interaction, besides the fact that she was so rude my first day meeting her she was very dismissive and cold as I was trying to just gather her name and have my doctor ask why she didn't see the information that was sent as I had called them to confirm that everything was already sent on my behalf prior to my appointment, was that I am not able to walk as quickly, and I'm currently using a cane, and this woman took that as something she could play with by walking away from me so quickly as I was trying to speak to her rather than being a professional and answering my questions prior to my departure.

Steven Berman is the absolute best physical therapist! I have been a patient of his episodically…read morefor many years and he always makes me and my husband better! He is extremely caring, orders the best treatment and educated me about ways of preventing an exacerbation. His staff are great too, especially Nina, she is a sweetheart with really good energy. I highly recommend this practice.

The staff is excellent!!...Steven is a best therapist...will recommend to all family and friendsread more

Best physical therapist. I went with severe back pain and I…read morewas not able to bend . After even first session i can say that i feel 70% better and I bend without pain Amazing hands

Just wanted to correct my very positive review of this facility. There must have been a typo in my…read morereview and I want to praise and recognize Vinod (Vinnie), who was my physical therapist. I not sure why the name Connieappeared in my review. Vinnie was the reason I selected Ivy for my rehab. I had visited three physical therapy sites before coming to Ivy and Vinnie approached me while I was in the waiting room and offered to show me the facility and explained the physical therapy process. I was so impressed with his dedication and kindness that I asked him if he could coordinate my physical therapy and he immediately said of course he would. I spent eight weeks with him coming twice weekly and left fully healed with no pain. I give his therapy plan and guidance full credit for my recovery. He is a great asset to this facility and can honestly say he is one of a kind. My name is Stuart W

The billing department is so horrendous I will never use this company again. They listed the wrong…read morenumber on my card and then sent it to the wrong company and refused to acknowledge their mistake.