if I could put no stars I would and it's sad to me that this is that type of review. I had an access-a-ride eligibility appointment set up by my which all pertinent documents and paperwork that would've been necessary for me prior to my arrival. I was unlucky enough to have a worker by the name of Quest (supposedly because when I asked her name, she rudely turned her back on me and walked away, and I had to ask someone else who was in the area what her name was) assisting me with my application. Quest then advise that I had absolutely no paperwork no information nothing that she would need to effectively do her job so therefore my application would be denied (which is incredibly odd because again my doctors office sent all the information over to them on my behalf and my application was approved and everything was all put into place) I was told by this woman thatI would never have access a ride, and that I had essentially wasted my time and hers showing up for that appointment which was very inappropriate for her to say. What I find particularly disgusting about this interaction, besides the fact that she was so rude my first day meeting her she was very dismissive and cold as I was trying to just gather her name and have my doctor ask why she didn't see the information that was sent as I had called them to confirm that everything was already sent on my behalf prior to my appointment, was that I am not able to walk as quickly, and I'm currently using a cane, and this woman took that as something she could play with by walking away from me so quickly as I was trying to speak to her rather than being a professional and answering my questions prior to my departure. read more