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    Professional Physical Therapy

    5.0 (1 review)
    Closed 7:00 am - 8:00 pm
    Updated 1 month ago

    Services - Professional Physical Therapy

    Physical therapy

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    4 years ago

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    Lucy P.

    Thank you for the kind review, Marcus!

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    HighPoint Health Center - Rehabilitation Center Highland Park

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    3.0(6 reviews)
    1.0 mi

    I wanted to like this place, I really did. It seemed so promising from the website and the reviews…read more I went to three appointments here to treat problems with neck pain and dizziness. I've been to other physical therapists and chiropractors in my life, so I have some experience with how this should proceed. The first visit should be where the doctor assesses the damage and figures out a course of treatment, then communicates it with you at the end of the appointment. The second session is where real treatment begins. Here, Dr. Schick stretched out that assessment over what would have been at least four appointments. I was frustrated because they were not forthcoming with what they were checking for, what they thought of the results they were seeing in real time, and how they wanted to proceed with treatment. Visits would go like this: I'd arrive on time or a little early, wait for 20-30 minutes, go into a back room, see Dr. Schick for 2 minutes, wait a few more minutes for the other doctor, see her for about 2 more minutes, wait a few more minutes for Dr. Schick again, and see him for a couple more minutes. Each time a doctor came in, they'd do one thing with me, and barely communicate what it was, why they were doing it, or anything else. Then, when I expected someone to come in and actually talk to me about what they thought was going on with my neck and dizziness problems, and how they planned to treat it, instead they'd say ok next week we'll do such-and-such a test. Ummm... I'm here now, and I've had all of 6 minutes of face time with the doctors. Why aren't you doing it now?!?! I think the most positive spin you could put on this is that they simply overbook themselves because they want to bill as much as possible. Also, there were also too many people, too close together, to make me comfortable during this pandemic (and they didn't take temperatures).

    Really good chiropractor but THEY DON'T REQUIRE ALL PATIENTS TO WEAR A MASK!!!!!…read moreReally unsafe environment during COVID time. The reception people wears a mask but not all the time and sometimes the mask just cover their mouths. I wonder if they even sanitize anything.

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