So I had to come for something minor but was able to improve my posture and strengthen areas needed…read more I found this place to be friendly and very easy to work with... as far as personal goals and also making appointments. Even if I was tardy - they didn't make a big deal. They seem to work with you There is ample parking Place appears clean Two bathroom Waiting area - but never sat more than a few minutes Front desk and staff very helpful with questions regarding insurance and plan of care

I had a fantastic experience in rehabbing my shoulder at JAG. When I started 3 mos ago I was barely…read moreable to lift my arm and in constant pain. In what seemed like no time, I had considerable improvement. My orthopedist was pleasantly surprised and impressed by my quick progress. Only a few weeks later, I now have full range of motion and zero pain. Beyond being knowledgeable and professional, Konrad and team are friendly, supportive and encouraging. I truly feel that he was invested in my recovery. When things got "too easy" I was pushed to challenge myself go a little further. Somehow, even in pain, I found myself laughing and having a good time. Highly recommend JAG (Chatham and Summit, NJ) if you need PT.

Kris Abarabar has been our very supportive physical therapist first in the Clark location and now…read more in Westfield. He has guided me through rehabilitation before and after two knee and one shoulder replacement. He listens and responds with helpful treatment and makes suggestions to help me get back to my normal functioning level. He has been wonderful with my husband, Kenneth who has Parkinson's and who he has also seen many times. Kris is sensitive and considerate and is always including therapy that is helpful to his changing needs. He has been a godsend and we are both so grateful. The staff and atmosphere in the Westfield office is wonderful. First we are always greeted with a smile. .Everyone at the front desk and in the therapy sessions seems eager and willing to pitch in. We have always felt welcomed and cared for. We highly recommend Kris and the entire office. Phyllis C.

4 OT sessions on my hand following surgery. The bill was $4863.00 of which my portion was $848.10…read more That amounts to $1215.75 per treatment. As they are owned by St. Joseph's medical center nobody here can assist me with this bill in Westfield. I have had an additional 8 sessions in February which I have not yet been billed for, I shudder to think what that's going to be. Avoid this place at all costs!!!

I was specifically advised by my hand surgeon to do follow-up with Joe Martinez at Excel Physical…read moretherapy in Springfield. You know you're seeing a knowledgeable and experienced hand specialist within minutes of meeting with Joe. He and the team at this location were always friendly and accommodating. They all seem to enjoy their work and are super attentive to their patients. There's a very nice relationship amongst the staff and the clients are welcome to join in on the the friendly banter. Joe also made sure I was able to get started with timely appointments, which is so essential when you're trying to heal from surgery or an injury. I would definitely recommend this business.

ARS is a wonderful place to get better. The people are incredibly friendly from Stacey to Kathy to…read moreJason. The space is always clean with a fun and energetic atmosphere. The results of the therapy from both of my injuries have shown rapid improvement in just a few weeks. I would recommend this to any person looking for physical therapy!

This review lets me know that sometimes the reviews are just that.. reviews. Not etched in stone…read morethat will be the experience of all. I was bummed that my mom was basically being FORCED to go to Kessler for reasons that I won't express here.. but the distance and reviews made me leery. Can I say that I'm SO happy this is where she landed. Thanking God for being all-knowing. She was here for a week and left thriving. Plenty of parking, very clean grounds (not an off scent to be found), staff was amazing and over the top friendly, top notch PT--beyond important, etc. etc. etc. I have to also give a shout out to a particular employee in particular, Tiyann. She assisted us in our departure from beginning to end. My mom had a lot of stuff and it would be difficult to maneuver all of that and her dealing with limited mobility. She got bags for her stuff, a cart to help transfer the bags to the car, helped re-organize my trunk to get my mom's wheelchair to fit.. and she did it all with a smile! I would highly recommend this location to anyone who is dealing with a spinal injury (that's the floor that she was on). Thanks again to everyone who helped make this a home away from home for my mom.

I called to schedule an appointment for my mother and encountered an extremely rude receptionist…read more She refused to answer basic questions, was impatient and condescending. This is not what customer service is about. We are calling for help and assistance and need to speak to people with kindness, patience and understanding. This was one of the worst experiences I've ever had and I will be searching to go elsewhere.

Angela gets me moving, concentrating on my needs, I get back to work..been going there for pt. Last…read more4 procedures. They all work well together, Aaron, Brian, Jeff. Thanks..

I have been a customer at Twin Boro, Clark, NJ off and on for over 3 years for different ailments,…read morein the care Jeff Esteves. I compliment both Jeff and the staff on their friendly, professional and personal approach to physical therapy. In particular I would like to share that Jeff is truly a high quality, knowledgeable, professional asset to Twin Boro. He is an outstanding physical therapist who provides a great exercise program to use both onsite and at home, and also utilizes deep massage to increase blood flow to the injured area making the injured area feel better. His calm friendly demeanor and approach makes my experience both enjoyable and obtainable. He treats you has an individual and according to your needs and injury with top notch skills as opposed to only having a text book approach. In addition, Jeff supervises new PT student interns which is the best testament of his consistent enhancement relating to his knowledge with current technology. Jeff is truly the best!!!!

I cannot say enough good things about these guys and their staff. I came in with a pinched nerve in…read moremy neck, tingling and numbing in my arm and hand and horrific throbbing in my arm, hand and shoulder. Within a week, maybe 10 days. I could function and use my left hand. Drs. Perry and Nick are my heroes. However, there isn't one doctor who fails to make me feel better. TY! TY! TY!

The doctors and staff really do care about your overall well being I have had a couple sessions so…read morefar and I feel the remarkable difference in my body. Looking forward to my next adjustment:-)

I'm 27 years old and have been coming to Ivy Rehab for a little over a year. I had been hit by a…read moresemi truck as a pedestrian and had a lot of damage to my right should and right leg. When I first started coming here, I had little to no hope of getting use of my arm and leg back. Judy, Megan, and Bill, the physical therapists, all believed I would be able to get most, if not all, of my range of motion and strength back. They motivated me to push myself every session and kept me on track to even on the days I felt too weak or out of it to even try. As a result of their persistent encouragement, my leg is now 100% back to full capability and my arm is well on its way too, although having another surgery set my timeline back a bit for my arm. The entire team mentioned above, as well as Greg, Laura, and Emily, really know what they are doing. They make sure to adjust your workouts to your comfort level, and explain each exercise as you progress. I am extremely impressed with their professionalism and the amount of effort they give each individual person they treat to get them as far as possible in their recovery. But it all begins with your experience as you walk in. Shannon, who does most of the scheduling, organizing and a whole lot of other things behind the scenes around the office, is extremely kind and always a joy to see when you first walk into the office! She always has a smile on her face and is always willing to help you out with whatever you need. Thanks to this amazing team, I am able to continue my career in the military and my job in the civilian world which both require a lot of physical capability. I high recommend this facility and the staff!

PT, by definition, aims to relieve pain in the Soma and, by extension, pledges to soothe the Soul…read more Ivy rehabilitation fails miserably at the soul part. Let me explain. In May 2024, after intensive cancer radiation therapy, I had severe back pain and my insurance company, Aetna, recommended several In-network PT clinics, and I chose Excel, a division of IVY rehabilitation. After two helpful sessions in which I paid the required In-network co-pay, there was a kerfuffle about whether the assigned therapist was In or out of network which would have impacted my financial responsibility for the sessions. Thankfully, it appeared that the matter was resolved as In-network, and I moved on. Fast-forward to January 2026 and Ivy rehab reneged on accepting my insurance and invoiced me for several hundred dollars and threatens to ruin my credit rating by moving to collection if I don't pay now, 19 months later. Soul crushing! Even the Excel clinic director petitioned to have this invoice quashed but was denied by Ivy rehabilitation headquarters. Therefore beware, even if Ivy rehab accepts your insurance today, they may crush your soul a year or even two years later. BTW, there is hope. A relative, using the exact same insurance, had a wonderful Soma and Soul experience with JAG rehabilitation. Go figure Soul survivor

Been going here 9 months for 2 frozen shoulders and have had great results and pain is gone. Very…read morefriendly and knowledgeable staff, especially Michelle. They're practically always running right on time, no wait. Aways Clean, nice size space. Doesn't get too crowded. Good amount of equipment/tools. Highly recommend.

Carlie Beninati is a rare gem as a physical therapist. I fell, head first down 15 stairs and…read moresurvived. After being sent home from hospital, Carlie was assigned to my home care therapy. Carlie showed up with a beautiful smile on her face every appointment. She has a can do attitude and would listen patiently to any health concerns I had. Patiently, she would answer positively and always offer any help possible. One stair step was difficult but she made it fun. She would say "It was a once in a lifetime accident, it happens. Don't be worried. You will get stronger. I will help you feel confident on the stairs again." She provided me non-stop hope and cheered me every time I was able to do more. I passed my test and Carlie will be cheering someone else along. Her beautiful spirit fills your room and air with encouragement. Carlie said goodbye and offered a hand up if I needed it in the future. She wanted me to feel comfortable becoming independent again. I have been profoundly blessed by the presence of this beautifully spirited angel in my life!! At first, I felt that I didn't need a therapist. I didn't want a serious, self centered person showing up. I was terribly incorrect because Carlie was from a different mold. She made me look forward to getting strong again. She understood my medical trauma which I was recovering from, too! If I could give Carlie 20 stars, I would. I feel stronger and more confident and don't feel frightened going up my stairs. I can hear Carlie's helpful advice all the time telling me to slow down/pay attention/be more aware. I would rush doing ten things at once. I'll miss my chats with Carlie but I'm thrilled she will be cheering another patient along with her positivity and you've got this spirit!