Follow up. Emailed to give another chance. They offered three times to meet, I picked one and they…read morefailed to meet. Blamed it on email stuck in our box? I dunno. I really tried to give them our business, HORRIBLE communication, unreliable! I just can't take that chance for cleaning our business.

We've been getting cleans every 4 weeks for about a year now. All of the staff are very friendly…read moreand considerate, and the quality of cleans is consistently good. Manager Stephanie's communication is great, and she also visited once to do a quality control inspection after the clean. Owner Davlyn isn't afraid to roll up her sleeves and cover a cleaning when they are temporarily short staffed. Maybe due to the numerous (well-earned) high reviews here, there can be a wait list for new clients. It's worth the wait, especially if you are looking for recurring cleans every 1, 2 or 4 weeks. They're very thorough about understanding a new client's needs and ensuring that they have enough staff to maintain the quality of cleaning before taking on another client. They care very much about their clients, and it shows! The team even sent us a baby card after our newborn arrived home from the hospital! We are moving to the East Bay later this year, which unfortunately is outside of the ACS service area, so congrats to the next person to get our spot! We hope to be back in the South Bay sometime in the future if the housing market calms down, and will be looking to get back on the client list at that point!

Candy brought of 3 more workers to help her, and her and her crew spent 3 hours on my ~800sqft…read moreapartment cleaning every inch. I requested a deep clean since I'd been here 18 months, and when I came back as they were finishing, they made it look brand new, worth every cent. They were also good with my cat, friendly overall, and surpassed my expectations. I would definitely hire them again.

I've used Candy's House Cleaners multiple times for both basic cleaning and deep cleaning, and I'm…read morehonestly very satisfied every single time. The quality of the work is amazing. She pays attention to detail and makes sure everything is spotless and fresh. I've tried both services more than twice, and the results are always consistent. My place looks and smells super clean after every visit. You can really tell she cares about doing a good job, not just finishing fast. She is also very kind and professional, and she even gave us a discount price, which we really appreciated. It shows she values her customers and wants to build long-term relationships.

Fast and good clean. Gave me a quote that beat Molly maid. They also squeezed me in within 2 hours…read morenotice. Really good if you want the job done day of. Pro tip: Call them and they will overwrite the appointment calendar online. I got the hourly clean service for two hours two bed two bath.

I called Insta Maids to book a cleaning service, and during that call I asked a simple question…read moreabout five shirts on the floor. I explained that I am disabled and asked whether the cleaner could pick them up. I was told that would require roughly an additional $100 charge. Rather than pay that, I said I would pick the shirts up myself. What should have been a simple booking then turned into repeated attempts to move me to a more expensive service. I eventually booked the standard service online and picked up the five shirts myself. To my surprise, Insta Maids then CANCELLED my appointment because they believed I needed the higher-priced service. They called me while I was working and again tried to discuss the service. I specifically explained that my break was over, I had to go, and I needed to lead a scheduled sales meeting with more than 20 people. When the conversation continued anyway, I ended the call. Then they immediately called me back. Because I had two consecutive calls from an unfamiliar number--and because I have both a seriously ill family member and employees who may repeatedly call in an emergency--I stopped my live Zoom meeting and answered. It was Insta Maids again. I made it very clear that I was working and could not talk. I ended that call as well. Since Insta Maids had cancelled my appointment, I hired another cleaning company. I actually chose a MORE expensive company and booked approximately $300 per week in recurring service. Price wasn't the issue. I simply wanted a company that would take my booking, provide the service, and respect my time. Then this morning an Insta Maids cleaner unexpectedly showed up at my door. I discovered that Insta Maids had reinstated the appointment and charge even though I had never agreed to reinstate the service they had cancelled. When I called, I was told that they had informed me during the previous phone call that they were reinstating the appointment. I had an AI transcript of the call in front of me, and it did not show that statement being made at all. To be completely fair, after listening to the actual recording, it sounds possible that the representative MAY have been beginning to tell me something about the appointment when I cut him off. I had already repeatedly explained that I was leading a meeting and could not continue the conversation. Whatever he was beginning to say, I did not hear a completed statement that my cancelled appointment was being reinstated, and--more importantly--I never agreed to reinstate it. There is an enormous difference between attempting to tell a customer something and obtaining the customer's authorization. I did not authorize Insta Maids to reinstate the service they had cancelled. I did not agree to the reinstated appointment. I did not expect anyone to arrive at my home. By the time they arrived, I already had another cleaning company scheduled for that afternoon. This entire situation could have been avoided by simply respecting two things: 1. When a customer says, "I cannot talk right now," let them go and call back at an appropriate time. 2. When your company cancels a customer's appointment, don't reinstate it and charge the customer's card without clearly obtaining their agreement. They had already made the sale. Somehow they turned a completed sale into a cancellation, multiple unwanted phone calls, an unexpected cleaner at my door, a disputed charge, and a customer who has now taken approximately $10,000 a year in recurring cleaning business elsewhere. In fact, I am paying the competing company a higher rate so I will not pay $15,000 a year. That's an extraordinary amount of unnecessary effort to lose a customer they had already won.

We've used Maid My Day's for about five years for both standard and deep cleans services. The team…read moreis consistently thorough and efficient, and Melissa is always responsive and accommodating. We highly recommend them!

Maid my day cleaning made my day! :)…read more I moved out of my apartment and ordered a deep cleaning, and the team did an amazing job. They made the apartment look like new again and removed all the hard water stains which was my biggest concern. The team is professional and amazing!

Their service exceeded my expectations. The only minor cons were that they were a few minutes later…read morethan their arrival window (which they apologized for), and that they send too many text messages and emails regarding the appointment. The bottom line is, they did a great job and worked much harder than I asked them to, since the carpet was in bad shape and I didn't expect much. In fact, they got out practically all the stains, which I didn't expect them to do. They were efficient and friendly, and they stuck to their estimate! After seeing all the time and effort they put in, I fully expected to be charged up to double, but they asked for the original amount even after I offered more (so I increased my tip). I will email Green USA again the next time I need cleaning.

They "cleaned" the carpet in one small bedroom at our condo today. My mother is the one that…read morecoordinated the service because she is dealing with old tenants moving out and new tenants moving in. The cost? $160. The result is awful. I posted the photos so you can see for yourself. They were there for a very short period of time, and the carpet looks exactly the same as when they arrived. Then told my mom that she didn't specify that they actually had to *clean* the carpet (ie. shampoo). It honestly looks like they just vacummed. My mom has cancer and is not feeling well, and now has to deal with this mess. It isn't disappointing simply because the result is so poor, but also because they knowingly charged her so much for such a small space, spent very little time there, were actually ok with this quality of work when they left, tried to blame my mom and were unwilling to do anything about it. Avoid this company at all costs. IN RESPONSE TO THE COMMENT FROM THE OWNER: No, I don't have the wrong business. And I'm sure you know what I am referring to because my mother contacted you about this very issue today. She was the one that reached out about our condo, so yes, you wouldn't have the initials LA because those are my initials, and my mother was the one who contacted you. That doesn't absolve you from poor business practices. Furthermore, you did NOT clean the carpet in this tiny room and charged $160 for basically nothing. So, I agree with you there. My mother hired you to clean the carpet in a tiny room. The room was empty. Charging someone $160 to vacuum an empty room is disgusting. If they weren't prepared to clean the carpet, that is not our fault. They should have immediately provided a refund or returned to actually complete the work at a different time.

I have been using Alfs Magic Maids for about 3 months now and really appreciate their consistency,…read morekindness and speed. We have the team come by every other Friday for a base level clean of our 2 bedroom, 2 bathroom apartment. They are always on time and patient when it comes to issues with entering the building. They work thoroughly and with haste and leave subtle touches to make our apartment look very put together. Very grateful for the service.

Highly recommend Team Yury! Their regular cleaning service is efficient, super clean, and a great…read morevalue. They were incredibly sweet and considerate around my 5-month-old, which was a huge help. Outstanding service!

They cleaned everything perfectly, just the way I wanted…read more I'm really happy with it. Thank you!

Wanted to get my grandparents house deep cleaned, particularly the walls as they have pets. Called…read moreon the phone to discuss options and what they could offer! Easy, transparent with what they are able to do, and quick availability. Couldn't have been happier with the process and outcome. Will be booking again!

Great staff, detailed in their work. Reliable. I really appreciate their work. It feels incredible…read morecoming home to a clean house!

This is a long overdue review! I'd like to thank Maria and her team for keeping our house clean and…read moretidy for the past 4 years. They have been amazing in mopping, dusting, deep cleaning our kitchen and bathrooms. They really get the details - no dust on the window sill, bed made, and even the microwave is spotless. It feels like a special treat whenever they come and instantly brightens my mood whenever I see our home done up well. Great communication, timely, and professional. Thank you, thank you!

Amazing service!! Never hired a home cleaner before, Danielle was very friendly and the booking…read moreprocess was smooth over SMS. The rates quoted were reasonable. When they arrived on the day, they remained very gracious even as they had to deal with the hassle of entering my labyrinthine apartment complex! They took their time and really transformed my spaces, especially in the areas I requested focus on (kitchen and 2 bathrooms). I did my best to remove clutter before they showed up, but they ended up neatly organizing whatever was left. I was in awe! TL;DR: I felt very well taken care of as a first-timer. Highly recommend Limpex for your deep cleaning needs. :)

Ms. Daniele is the best! I'm very picky and had so many other housekeeping services before but I…read morehave to say Ms. Daniele makes the house so clean. The level of cleanliness she brings to our home is unmatched, and her attention to detail is remarkable. She consistently goes above and beyond for her clients, and I couldn't be happier with her service.

Clean and professional. The workers often don't speak English, but they're willing to communicate…read morethrough translation app. Asked for just two bathrooms and they were able to make it happen!

I have been using Fresh and Clean Housekeeping for several years and it has always been a excellent…read moreexperience. I have been a customer for years. My home always looks spotless. One housekeeper in particular who is fantastic is Saily. She is a pleasure to have in my home and she has an incredible eye for detail and a level of care that shows in every room she touches. When she is done cleaning, I am always very happy with the results! I also appreciate how professional, reliable, and considerate the team is overall. Saily's work in particular and pride in what she does are excellent. Highly recommend!