Been using this place for a while. It's always hit or miss. Two days standard turn around no exceptions and no apologies. Accepted it as it is the closest to the house. Today however, saw a sign "back in 15" so came back 49 min later. Sign still up. Saw the lady inside so knocked. She took my clothes but wouldn't allow me to pick up. Says she can't because she's out to lunch. It literally takes a couple minutes to get the clothes and run the credit card but said I had to wait another 30 minutes or come back for a 3rd time. She had time to take my clothes (new business) but was out to lunch to give me clothes I needed for work. I will have to travel another couple of miles to another dry cleaner but happy to do so as that was the last straw and my last visit after I get my clothes back. Sad to see for the owner of this place. If it's her than god bless her and good luck?! Unbelievable! read more

I should have read the reviews before utilizing their service. I only decided to come here because it's closer to my new home as oppose to my old cleaners. I brought in 2 casual style maxi dresses for alternation. This place advertises to do professional alterations, like wedding dresses, so I figured my dresses should be in good hands. One dress, polyester-cotton blend, needed to be hemmed up 3" for the length and both side slits. The other dress, cotton-stretch blend, only needed the front slit hemmed up 2" (I was lucky enough to shrink it so I didn't need the length to be hemmed, short people problem). The hem job was very sloppy. There were open/unfinished hems and leftover threads hanging (can't even trim off hanging threads, seriously? What does that say about your work ethics?). Lastly, they couldn't even alter the cotton-stretch blend dress. They claimed that it would mess up the dress. Compared to my old cleaners, this place definitely doesn't compare. There are no courtesy calls to let you know if your garments are ready earlier than expected and no try-ons to determine exact alterations. I would rather drive the extra miles to my old cleaners than come back here. read more

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I have done business with them for a few years now. They do a good job with clothes. Also, they are much less expensive than many other cleaners in this area. read more

I've never taken any clothes here, but I regularly take my work tablecloths to this place, and I'm always happy with the end result. I have about 10-12 extra large tablecloths that I'll bring in regularly, and they are always finished in two days for about $120-$130. You really can't beat that. It's especially nice when you're in a pinch. Way better than MW Cleaners. I can't speak for any other items here, but for heavy linens, they do a great job. The employees are also pleasant to interact with, and they get me in and out in a flash. read more

I wouldn't even give this place one star! I've used it for years and if they don't get the lady working there out they are going to lose more and more customers. She is absolutely far from Professional as it's name! It's takes days to get stuff back from them. The lady working is lazy always makes her own signs be back in 15 or even closes before closing time! Worst service!! Never again read more

This place sucks :( If you are looking to get a gown dry cleaned then don't come here. I took a red gown there months ago and every time I went to pick it up they would miss a large spot. This literally happened approximately 4 times. How can you not get it right after the 3rd time?!? Fast forward to a month ago, I take another gown. This gown was black and white. Well I didn't get a call till like a week later after dropping it off to only tell me to go pick up my dress because they couldn't dry clean it. The owner is a very nice older gentleman but I wouldn't go back to this place. read more

I have been using Professional Cleaners for one year now and very pleased. Cleaning is returned the next day and any issues I have had with any garment has been addressed. The staff @ this location are courteous and make sure all my garments are returned clean and in a timely manner. Jerry read more

We have been using them for several years now and have never had a problem. We do pickup/drop off once a week. So, we are there a lot. They are always friendly and professional. read more

Professional is the last word I would pick for this place, when I came to drop off my clothes Tuesday they told me they would be ready Friday and wasn't ready till Monday the next week. When dropping off my clothes, the cashier had her 3 dogs in the shop barking the entire time. Waste of time and money read more

I have been going to Professional Cleaners for over 18 years and have never had any problems - they are quick, efficient and the new employees they currently have are great to work with! read more

I have no idea Why this place is called professional cleaners. I I have tried to give them chance after chance but no more. I recently brought a $300 jacket here to have cleaned even though it didn't need to be cleaned. It was brand new but it smelled terribly like shoes because I left it in my shoe closet for too long before deciding to wear it. I took it in thinking they would clean it and remove the odor only to come back and be charged $8 and it STILL smell terrible. I asked "why does it smell like y'all didn't clean it" and the heavy set Hispanic lady that worked there said "we don't wash it so it wouldn't shrink, we dry clean it". Wtf does that even mean??? Cleaning is cleaning. Dry cleaners should at least be able to take care of this basic problem. She unapologetically charged me and didn't even offer a discount. That would've at least been a gesture of good decent service even though they didn't do the job right. Never going back. read more

This place is horrible! I took five pieces for dry cleaning, when I went back to pick them up. They told me they couldn't do one of them because according to them it had stain all over when it was brought in, even though the other 4 pieces were done and as I was revising and making sure they were all good to find out two others had stain on it as well. The new owner didn't even had the decency to apologized. they kept saying that the clothes was brought that way. Which is why I got upset as that clearly didn't make any sense, given the fact that the clothes was brand new and the only reason I took it was bc I had order the blouses online and when they where deliver in a bag they were all wrinkle. It was very disappointed. I'm usually a very understanding person especially when it comes to managing a business. I know the ups and downs and how things can go wrong at times. Unfortunately there are people out there running business without having any ethic or educational profession. The manager was very rude, and unprofessional they don't have any business ethic. I truly believe this business will not last and will be closing soon if they continue to provide that type of service. Especially when they have a minor working for them and allowing them to argue with their customers. They clearly don't understand the logic and the importance when running their own business. I wish them well and I really hope they take this honest feedback to rectify and improve their service and processes. Ps when you walk into that place you can clearly see the dirtiness and disorganization. all the clothes they receive they just dumped it on the floor. I'm sure that's how my clothes got the stain, from the floor. read more

i also went a few times recently then stopped. my shirts were wrinkled with a light starch which the guy said should be enough..well it isnt. their hours arent convenient and they are not at all friendly. also had to wait a couple times until the lady was done praying..i kid you not.. hello?? excuse me its a business not a temple. read more

I used this place once and it will be my last. I had a patch sown on to a sleeve of a shirt and it was the biggest hassle. Besides the stitching (which was a+ quality) the business ethics of the lady working the place his horrible. For starters, my alterations were 2 days late and only came today because I was upset. then She charged my double for a simple stitching of a patch. when I confronted the lady about my order being late, she simply said it takes time. when I said "you told me Thursday and then Thursday, you told me Saturday", she denied it. I decided to show her my receipt that showed Saturday by 3pm and she claimed the receipt was wrong? uuuuhh, what? Then on Monday when I finally got my shirt, I confronted her on charging me double, which of course, she denied as well. Not once did I ever get an apology for the shirt being late or the amount I was quoted to get my business. If you don't mind getting your clothes, whenever and paying, whatever, this is the place for you. I certainly will not be back.. read more