1. Proex Contractors

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Northlake, IL

Proex Contractors

5.0 (1 review)
Open • 8:00 am - 1:00 pm

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Single-family home construction

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2 years ago

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4Ever Remodeling

4Ever Remodeling

(127 reviews)

4Ever remodeled our 2 full bathrooms this summer, and the entire process was very smooth. Our…read moreremodeler listened to us very carefully and created very beautiful renderings. He helped us choose beautiful, high-quality materials within our budget. Also, he gave us great advice in choosing the colors that matched our bathroom theme. As for the actual construction, 4Ever were willing to work around our schedule. We were provided a calendar that included the entire schedule. The process was very smooth, and the disruption was minimal. All the workers were punctual, professional, and respectful. Everyone cleaned up the area before they left for the day. We were also impressed with the fact that some of them were even willing to work on weekends to keep up with the schedule. Moreover, the craftmanship is excellent, and all the workers are seasoned and highly skilled. 4Ever transformed our 2 full bathroom with a tub to a very beautiful walk-in shower. We were also impressed with how often and quickly the team communicated with us. Every week the team leader emailed the update and let us know the upcoming works of the following week. Moreover, our team leader always texted me in advance and let us know when the workers were coming. The team always answered my questions right away. Indeed 4Ever went the extra 10 miles for us. For example, after the remodeling was over, team leader stopped by and made sure that everything was organized and clean. We truly believe that 4Ever wants to make sure that their clients are satisfied completely. The care, service, and communication exceeded our expectations. Now we have a very beautiful bathroom, and we are very happy that we chose to work with 4Ever Remodeling. It was very pleasant to work with the team. We have a few more interior projects in the future, and we would like to work with 4Ever Remodeling again.

We paid $30k+ for a bathroom remodel and did not receive the design services, project management,…read moreor craftsmanship outlined in our contract. The contract specifies a clear process: design completion, written client approval, project schedule, parts ordering, then demolition. 4Ever did not follow this process at any stage. Our designer scheduled demolition before the design was approved. When she arrived for the contractor walkthrough, she claimed to not have received my voicemail or email requesting a design revision (included in the contract). She walked the contractor through the unapproved design and attempted to schedule work to start that Friday. When I objected, she claimed this was to stay on schedule with my contract. I had to quote the contract back to her via email, where it states "an updated start date and schedule will be provided during the design process." No project schedule was ever provided, despite the contract explicitly stating one would be. The designer then asked me to approve materials in Buildertrend with no final design, and told me NOT to refer to the design in Buildertrend to visualize my final bathroom because that design is "for the contractors" -- and to instead trust the studio samples. So I was supposed to commit $30k based on physical samples and my imagination alone. On May 1st, we reselected the materials (fortunately we opted to purchase hardware direct from Ferguson, after discovering 4Ever's significant markup) and our designer promised an updated design. By May 15th, my bathroom was fully demolished and unusable -- no design received, no design signed off, and no project schedule. I did not receive a final design until the following week, after email reminders, and it did not reflect what had been selected in the studio. I emailed our designer photos of the tile I had taken in the studio v. the tile in her design and asked her to change it. On May 20th, she said she'd look into it. I heard nothing back until I sent her an email reminder on May 27th. 4Ever had ordered a special-order, non-returnable tile without providing a final design and without my design approval -- disclosing this only on May 28th, after the bathroom had already been demolished. I was then told work could not continue until I approved the design. I left a voicemail with the manager, was promised a callback, and never received one. The tile issue was resolved and we signed off on the design, but problems persisted. A project schedule was never provided at any point, despite being promised in the contract's scope of work and requested multiple times. Our sales rep had quoted approximately 3 weeks total. Shower glass was not installed until July 3rd -- almost 2 months after demolition began. Once we were finally able to use the shower, we discovered a grout crack running from the ceiling down 2/3 of the shower wall. Upper management's response was that this was normal. It is not -- grout failure of this extent within days of installation is a workmanship defect. After I submitted 17 photos documenting cracks and bubbles, a contractor came to repair the work on July 21st. That same day, our PM tried to get us to sign the project closeout document, which triggers final payment. We declined to sign until we could verify the repair held. Our PM persisted, saying defects would be covered under warranty. Despite not signing the final document, 4Ever tried to send us an invoice for final payment. We gave it a week and scheduled our PM to collect final payment. On that day, we received a voicemail, email, and multiple app notifications stating we were overdue, would be charged late fees, and that 4Ever had already contacted their attorney and we would be liable for their legal fees. We later learned 4Ever placed a lien on our home over the disputed final payment. Post final payment and grout fix, we're finding more cracks in the grout. We did not receive $30k worth of a remodel. We received failure to follow contract process, defective workmanship, terrible communication, and legal threats. Do not recommend.

Chi Renovation & Design

Chi Renovation & Design

(161 reviews)

Portage Park

My wife and I selected Chi Renovation to do a complete remodel of our primary bathroom and to add a…read morehalf bathroom to our basement. We have nothing but the highest praise to give to them for delivering such a fantastic end result. The team we worked with was fantastic. We really enjoyed the hands on process of working with Elizabeth, our designer, who helped guide us through the entire process of creating our dream primary bathroom. We had a fair bit of back and forth throughout the design process but it resulted in some highly detailed and thorough design plans, which included realistic renderings, all the selected hardware and finishes, and overall layouts. We felt like we got great advice from Elizabeth, and she really listened to what kind of look and feel we were going for. We then got with Daniel, our project manager, who helped turn the plans we received into reality. He was also a pleasure to work with and always provided very clear project updates via text and phone. The teams he assembled for electrical, plumbing, and carpentry were all very professional and did great work. Daniel was also a great problem solver who was able to come up with clever solutions to any issues that came up. In summary, we are very happy owners of two completely new bathrooms spaces designed and built by the lovely team at Chi Renovation. We would highly recommend them for anyone looking for a remodel in the Chicago area.

We first worked with Chireno in 2020 when they remodeled our kitchen, and we loved the results so…read moremuch that we didn't hesitate to use them again for our bathrooms. We recently had our bathrooms remodeled, and we couldn't be happier with the results. The scope of our project included a full renovation of primary, kids and guest bathrooms, and the quality of craftsmanship really shows in every space. From the tile work to the fixtures and overall layout, everything feels high-quality and thoughtfully done. We especially appreciated the unique elements incorporated into the design, like the wall-mounted faucets, recessed vanities, heated floors, and heated bidets--features that truly elevated both the look and comfort of our bathrooms. The team was excellent to work with from start to finish. Elizabeth, our designer, and Eric, our project manager, were both fantastic and communicated clearly throughout the entire process. Elizabeth helped bring our vision to life with thoughtful design choices and a great eye for the overall look and feel, while Eric kept everything running smoothly and on schedule. Our contractor, also named Eric, did very high-quality work, and it really shows in the finished product. Everyone we interacted with was professional, respectful, and clearly took pride in their work. Communication was consistent, and we always felt informed about what was happening next. The team's level of care and precision really stood out--they made sure everything was done right. The entire process, from design to construction to the final finishing touches, was smooth and well-managed. They helped guide us through design decisions without pressure, kept the project moving on schedule, and made sure the final result matched (and even exceeded) our expectations. The end result is a set of bathrooms that not only look amazing but feel built to last. We're extremely happy with the quality of work and the overall experience, and we would absolutely recommend them to anyone considering a remodel.

Punch Remodeling - Chicago's Full-Service Handyman & Home Repair Specialists.

Punch Remodeling

(318 reviews)

3/12/2020 Update...I've worked with this company before and…read morethe electrician they sent out was fast and efficient and got a ceiling fan installed in my wonky condo. Things don't always go as planned & repairs aren't always as simple as when you start from scratch. A faucet repair I had done didn't go as planned. Joe, the owner reached out to me & made things right. He truly seems like he wants to make his company the best it can be. I appreciate that kind of integrity and honesty in a company and will work with them again in a heartbeat. It's not easy finding people you can trust for home odd jobs. If my mom lived in Illinois, this is the company I'd call to help her. Initially, I had a snag with this company after scheduling them to come out and they cancelled at the last minute on the day of the appointment. The owner worked with me and after listening to my mini-tirade agreed to set up an another appointment. They seemed open to constructive criticism to set them apart from other companies. The fan was installed pretty quickly (it wasn't a straightforward install) and I felt the service was reasonably priced. I'll be happy to recommend them and use them in the future for other home repairs.

I hired Punch List in fall 2024 for a bathroom remodel and paid a 30% deposit. After a site visit…read moreand months of back-and-forth, no work ever started. Instead, I was asked to pay nearly $3,000 more--before anything had even begun. I canceled the contract per its own terms and requested a refund. Since then, I've sent multiple emails, certified letters, and even a legal complaint draft. No response. No refund. Nothing. I see from at least one other post from March 2025 that I'm not alone-- Mike W. on Yelp described almost the exact same experience. Same timeline, same silence, same result. This is no longer just my story--it's a pattern. I've tried every private channel to resolve this. Posting here is a last resort. I'm still open to resolving this professionally, and I'll gladly update this review if that happens. But for now, I want other homeowners to know what I experienced.

Precisionlux Home Remodeling

Precisionlux Home Remodeling

(74 reviews)

Superb communication. Great results. Fair price. Would hire again…read more Our project was a subfloor repair in our upstairs bathroom. This meant a demo of wood, demo of tile, new carpentry, new tile, reinstall of a fixture, additional pipe, and new baseboards. We decided (without any pressure for add-ons) to extend the work to the whole bathroom floor instead of just the localized area. So our results feel like not just a repair, but a remodel. Things that stood out: Communication - We felt the main point of contact, Anthony, was clear and helpful through the whole process. This is true of every crew member we interactacted with as well. Questions were answered patiently, things were explained clearly, we new what to expect next, there were no overpromises. Everyone that came into our home was respectful. Our input was sought at appropriate times, and we were shown progress consistently. Execution - Everyone seemed competent and capable of the tasks at hand. The results look good, feel good, and inspire confidence. If there was a mess made, it was promptly cleaned up. If there was a concern, it was handled appropriately. Initially I was a little skeptical of the proposed timeline but after seeing the work in action it made sense and was accurate. I would advise any others to just be ready to communicate a little, and inspect the results at each stage, since there might be use of different crews for one stage or another. It felt like a smooth project overall, with a little touchup at the end. Also, someone cleaned our bathroom sink. Didn't even ask for that!

Anthony and his team were great to work with and did excellent work. I was managing an extensive…read morerehab project from another state, and their communication was exactly what I needed. They kept me consistently in the loop and were proactive every step of the way. There were a few items that didn't make it into the original scope of work, and Anthony took care of them without any additional cost. Any change orders I requested were handled professionally and without issue. The project came in on budget and on timeline, and they were also great about offering suggestions and options to help keep costs down. His quote was on the lower end of the others we received, and the quality of work was excellent, and I couldn't be happier with the outcome. I highly recommend Anthony and his team.

Proex Contractors - contractors - Updated October 2026

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