Appointment was scheduled at the last minute. The doctor was a male which made me uncomfortable. Besides that the doctor was very unprofessional. In the beginning, the front desk lady asked me to pay $63 when the package was only $55. Then I ask why would I have to pay $63 instead $55? She said:" oh, never mind, $60 is fine too." I handed her $60 cash and she didn't even provide me with any receipt. I feel like she's stealing money or something. The overall atmosphere in this place is extremely dark, make sure you go there with someone as it's kinda scary. I went to many other 4D ultrasound places during my last pregnancy and they are all very warm and cozy feeling. But, ehhh, this one is very unprofessional and dark atmosphere.
When I went to the ultrasound seats, there's a male ultrasound therapist; which makes me feel extra uncomfortable. The person says a lot of doubtful overviews to me such as ultrasound is never 100% accurate, except DNA blood test. Really?? I guess his ability isn't strong and professional enough. DNA accuracy is not 100% or even 90% either.. I did 3 times DNA test this pregnancy, two of them come back as boys and one of them come back as girl. This therapist doesn't have strong knowledge and experience in predicting the gender in your early pregnancy. He stated that it is easier to tell when you are 16-20 weeks pregnancy. Oh yes, by that time my doctor can even tell me the gender. What's the point for me to pay extra money to come to you for this gender prediction?? They keep remaining me that their gender determination is not 100% accurate.. During the entire session, the therapist keep stabbing my tummy to force the baby to move. After I came out from there, I feel my uterus is hurting on the right side where he stabs me using the ultrasound thing..
Very very unprofessional. Please do not come here to waste your money and energy. Oh, plus testing them using your baby.. as they might even hurt you.
To the owner: please be polite and kind to your customers and learn to respect different people views and opinions. Not everyone can be satisfied with your behavior and service especially when you trying to take more money than what you asking for.
I didn't thought about trying to affect your business. But, I think it's important to let the public know the truth behind your business. I have two OBGYN knows I am fully 14 weeks pregnant. By saying I am only 11 weeks from your end, I guess it's because you couldn't make any conclusion towards this as your tech. Is extremely lack of professional experiences. As I said, I went to many other 4D ultrasound places; they are definitely more experienced and more friendly than you guys are. They even don't randomly charge like what you did. They are also extremely confidence in telling the gender to clients and offer 100% refund if they determine the wrong gender. By entering your place, you tell me all the doubtful things such as ultrasound is only 80% accurate and girl & boys pretty much look the same?? Really? How unprofessional is this? The tech can't even distinguish.
Anyways I just don't want people to wasting their money going to another place for second rescan as you will definitely mess up their 1st ultrasound experience. Please be kind to your client at least you took the money and you didn't provide the service you promised.
Lastly, please no need to threaten me in this review As my purpose is to ask the public to see the truth of your business and avoid in ONLY seeing all those fake 5 stars. Thank you read more