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    Process Server Institute

    3.7 (6 reviews)

    Services - Process Server Institute

    Process serving

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    Bear Flag Process Services

    Bear Flag Process Services

    (23 reviews)

    Civic Center, Hayes Valley

    I hired Sam at Bear Flag to collect a judgement award. He charged me $390. During the time of his…read moreservices, he failed to communicate with me in a timely fashion. When it came time to submit the account number to the defendants bank so that I could collect the judgement award, Sam submitted the wrong account number for the defendant. Of course, the bank wrote that there was no individual by that name. I have been emailing and calling Sam repeatedly for 3 months, begging him to let me know what I can do to remedy the request to the defendants bank so that I can collect my judgement. He has not answered his phone. He has not returned my voicemails. And he has not responded to emails. It seems that Sam has taken my $390 and run. Very upsetting and I plan to file a complaint with California's better business bureau. This is all incredibly disappointing and disturbing to feel taken advantage of by those whom you hire to support you in the Justice System.

    Great experience with Bear Flag. I called up a bunch of process servers to get a quote and better…read moreunderstand the process for how to serve papers for my specific scenario. I've never been involved in a legal dispute, so I wasn't quite sure how everything would play out with the unresponsive person I was serving. After speaking to Sam, the owner, I felt that he was by far the most professional and competent. He asked me questions and understood my scenario, while other servers didn't seem to be as patient or helpful. It seemed like others wouldn't try that hard and would hit the max number of tries, coming back to ask for more money. I felt like Bear Flag would really try to get the job done within the max of 3 times. Sure enough, they did. After they received my papers, they finished the job within 48 hours. Getting the job done, and done so quickly, was a huge relief to me after months of anguish. They followed up with an email and processed the appropriate paperwork with the court within the week. Bear Flag was the most expensive option of all the process servers I talked to, but at the end of the day, they were extremely professional and responsive. I would highly recommend them to anyone who is looking for a trustworthy service to get the job done.

    Registered Process Server - Stake-Outs

    Registered Process Server

    (48 reviews)

    Bay Area Process Servers was incredibly efficient, effective, professional and courteous. I was…read moresurprised at how quickly the documents were served once filed. I had heard very good things about Rui and his company from my attorney. When interacting with Rui as he collected relevant data, I appreciated his impeccable manner and personal touch. I felt I was in good hands. I thought the actual serving of documents would take longer as his company is based in the South Bay, and my situation is in the East Bay. But it happened in about 24 hours from the time he received his packet from my lawyer. He was clearly prepared. While sometimes necessary, having to have documents served isn't always pleasant, but Rui and his team made it as pleasant and painless as it could possibly be. Very much appreciated and highly recommend.

    I called Rui asking if he could get someone over to our client's home to scan some documents over…read moreto us that we needed within an hour and he went into GO mode. He said he didn't do that kind of work but knew someone who could and immediately took charge in calling someone he knew who said they had a guy that could get the job done. Rui immediately called that guy who said he was 10 minutes out from our Clients house and could get the job done. Mind you Rui was not even in the office, he was in the middle of running personal errands. Never met a soul has determined as Rui to help me out and I appreciate that. If you want a process server, this is the man for the job.

    Legal Legend Process Service - Looking forward to all your process serving needs.

    Legal Legend Process Service

    (9 reviews)

    North Valley

    Professional, prompt and successful service to an individual who was dodging being served. Made 3…read moreattempts with success on the 3rd after discussing strategy to serve. Amazing value!

    1 star is too much for this review…read more Response to owner. It took you 6 days to tell us you cannot accommodate our request knowing a life was at risk. 6 days you took our money and for 6 days you waited to tell us you could not accommodate our requests. Within those 6 days I could hired a professional company who would have said from the start yes or no. You choose to wait 6 days. 6 days to say no. And yes my gut feeling did and does feel you know the person. No length of response from you will change my opinion of this company. Again 6 days for you to read our emails. 6 days for your to call and verify everything. 6 days for you to hold our money and prolong additional help. Thankful the second process server is actually doing their job. Communication on a daily pictures of locations and text messaged. Communication. Which you won't get here. Payment and email send on 3/19 This morning 3/24 received call from Malorie and indicates theres miscommunication Lives are at risk and she waited 6 days to inform us she could not do this job. She read the paperwork and it's disgusting she waited 6 days to advise knowing the person had to be served by 3/26 has been evading being served since February. The disappointment and unprofessional and lack of empathy flat out gross.

    Process Server Institute - processservers - Updated May 2026

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