The billing for this clinic is egregiously high. Came in for a head cold, got a Covid test, a…read moresteroid shot and a prescription for antibiotics. Was there for 20 minutes. Insurance billed $7,024, they paid $1099, the clinic discounted the bill $5568 and I ended up paying $600 out of pocket and I have really good insurance. Unless you're shot in the middle of the street and can't make it to the real hospital, avoid this place. It is NOT an urgent care.

BrenDan at the the front desk is SO awesome!! He and the overnight staff were so great and nice.read more

I'm reserving final review for when I see the bill. My daughter had a 105 fever on a Saturday…read moremorning (3am) and this was the only spot open until terms of urgent care. My options were to go here or the hospital ER and I decided not to wait hours on end in a traditional ER. I was pleasantly surprised to be in and out within an hour. The team was even super kind to my kiddos. We had a strep, Covid, and a flu test run. Thankfully it was "just the flu." However I'm glad I came as they prescribed tamiflu and she's on the mend. My only curiosity is to see what they charge insurance for this less than an hour visit and 3 tests. Seeing others right $3k billed for a strep test has me concerned. I know it's premium service in the middle of the night but thousands for a flu test seems excessive. Will post back once I see the EOB!

Don't want to wait at a large hospital ER but need a bit more than a normal doctor office has to…read moreput you back together? Come here, but check your insurance before you go too far! They do have responsive care, with a lot of capabilities. This was for a friend who hit the walking trail at White Rock with more than the soles of her shoes. They took care of her quickly. Checked for the concerns like a good ER should. Lots of parking and wasn't crowded at all on a Saturday morning. Not cheap! You do get what you pay for, however.

I came into Highland Park ER (and being far away from home - Boston) feeling extremely weak and…read moreanxious due to a stomach virus, and the staff immediately made me feel safe and supported. The care was thoughtful, thorough, and efficient. I really appreciated that they didn't over-treat but still made sure I had what I needed to recover. Everyone I interacted with was kind and reassuring during a stressful moment. Thank you for such excellent care. Thank you Dr. Dollins and team!

This is the place to go, Welcoming attitude, smiles and friendly conversation, asking questions…read moreabout what you are there for and giving a positive response to helping you feel better on knowing that they can give you the service and Medical attention that you deserve. Listening and giving advise that can and will make you feel Better that you came to the right Emergency Room. I couldn't be more Happier and satisfied will the results and opinion and Understanding of the entire Staff... Great Professionalism......................

DO NOT GO TO THIS ER. My 3 year old granddaughter had severe stomach pain and vomiting took her to…read morethe ER and they only did an X-Ray and said she had gas and no other testing was done. Took her back the next day and turns out she had a UTI and Strep, was prescribed meds and never sent them to our pharmacy. Called multiple times the next day and still was not called in. Continued to call the next day spoke with a guy nurse and said he would call it in, still nothing it has been over 48 hours. This facility has no management or charge nurse on site. I pray no body dies because of the incompetence at this ER.

I've been to this ER twice this year, due to the place being closer…read more I rather drive 20-30 mins more than ever stepping foot inside this place again. Back in January I was pregnant and had over 108 fever with horrible symptoms, had to wait 45 minutes in the waiting room while I was hearing the nurses laughing, and complaining about how sleepy they were. After finally getting seen they didn't even want to do an ultrasound nor collect any samples to check if my health was good or the baby's, Left me in a room in pain for 3 -4 hrs just to tell me to drink Tylenol. Left paying over $400 and no solution. So I went to another ER come to find out I had an infection and got prescribed with antibiotics. Fast forward August this year my newborn started chocking once again due to this hospital being the closest one, took my baby's here she was literally purple and struggling to breath waited for about 20 minutes, the nurse took us back so he can just tell us the doctor will be here soon, the doctor didn't show up until 2 hrs later. If I wasn't lagging my baby constantly and keeping an eye out on her. I don't know what would've happened and already being there. This place is very unprofessional, their work ethic is horrible. Working at ER without wanting to actually help patients is beyond irresponsible. Do better.

They go out of their way to take excellent care of you. Would never go back to a hospital ER again.read more

This place was amazing. Best emergency room experience I've ever had and quickest. From the front…read moredesk to the nurses and doctors, everyone was extremely friendly and helpful and caring.

So I am here visiting and I was suffering from a bad sinus infection. From the moment I walked in I…read moreknew I was at the right place. The front staff were very friendly and welcoming. I had the good fortune of having Dr Patel see me. She was great and explained everything. Imagine my surprise that she cared enough to give me the injection. I even commented that normally a staff member gives them she laughed and said she like taking care of her patients. So what is my complaint? The DR P moved from Louisiana to come here. Come back to LA the food is waiting for you

I visited this urgent care and was not informed of any co-pay prior to receiving services. At no…read morepoint during check-in or before treatment did staff mention that a payment would be required. After the visit was completed, I was then told I owed a co-pay, which felt very misleading and put me in an uncomfortable position. Patients deserve transparency about costs upfront so they can make informed decisions before being seen. Not disclosing fees beforehand feels deceptive and unprofessional. I would recommend that future patients ask about all costs before receiving care.

I came in a later evening in April. I'll admit I'm not a fan of hospitals/ER's like most. Though…read morethe staff from the doctor, rn, and even the technician was outstanding. They were more than kind and explained everything well. It was an exemplary service and I would recommend it to literally everyone. Thank you Dr. Talac, Rec, and Patrick!!!

This place saved my life! I went in because of chest pains I had early that morning, which I…read morethought was a heart attack, but because it happened and stopped so briefly, I wasn't sure. They performed an EKG which they found abnormalities and got me to the heart hospital Via ambulance. The staff was amazing, everyone was patient and friendly. I recommend this location to anyone who may be experiencing anything out of the norm. I forgot to mention that this place is extremely clean, which is and was a plus for me! It's like a mini hospital with all the equipment needed to make a difference

This place is the worst. The place was empty On a Friday night. Sign in paperwork was sketch,…read moreincluded some vague language about charging $25k per night for "observation". I don't know if that is code for something. Literally no one else was there. Waited over 2 hours for X-ray results. Never got them. I gave up and ubered home. Hopefully nothing serious is wrong.

DO NOT TRUST THIS PLACE WITH YOUR HEALTH. DOCTOR TRIED GIVING ME MEDICATION THAT I AM ALLERGIC TO…read more GO SOMEWHERE ELSE IF YOU VALUE YOUR LIFE. The nurse handed me a medication to take that I'm allergic to. I told Dr. Plumlee numerous times what I'm allergic to and he still tried giving me a medication that I cannot have. He told me that according to the "records" I had this medication 10-12 days ago. Which is concerning because I haven't been anywhere where I would've gotten this medication and once again I'm allergic to it. The nurse was horrible and one of the rudest healthcare workers I've come across. I suffer from two rare and chronic diseases and unfortunately I have to take a trip to the ER frequently. Luckily, in Dallas, there are far better options than this place.