Called twice to make sure my lumber package would be ready when I arrived to pick it up. Even…read morethough they said it would be ready - it was NOT. Had to help pull the lumber and it took 2 hours. Some items had even been sold out.

Great help and assistance for someone who wasn't sure what they were doing. Mike helped immensely…read morewith a number of door problems and even assisted with cutting a bifold door down to fit. Always took our calls. Free delivery.

We purchase our select building materials here and it's location is very convenient when performing…read moreprojects in this part of town.

Dear Manager! I just wanted to Thank you so much! Friday morning my car just died on Clearwater off…read moreSteptoe! I didn't know what to do! I called your store and 2 of your guys came out to help me push it!! I didn't get their names but I really wanted to thank you and them!!! We were able to make it to Papa's funeral in time! What a day!!

My husband and I went to Lowe's to pick out a new dryer to replace our old dryer and take advantage…read moreof their sale on appliances. We also purchased a new side by side freezer refrigerator. The salesman was very courteous and helped us find exactly what we were looking for. The waiting time for delivery was a bit long (2 weeks) but with the way things are now days it was understandable. The delivery men (Jonathan and George) were great. They notified us ahead of time when they were coming and then they were right on time. They installed our new appliances and answered our questions. We are very happy with our new appliances and feel that the cost of our purchases was very reasonable. If we ever need any other appliances, Lowe's will be our first place to go.

I strongly recommend not buying appliances here. I know it's a long review, but it shows the…read moremultiple failures at this location. I purchased a refrigerator at the Kennewick location on July 19. I was given an August 11 delivery date. I received confirmation of the delivery and a call from the delivery company giving me an 8 to 12 PM timeframe for delivery. The delivery did not occur as promised. I went to the store due to difficulty utilizing the customer service phone system, and spoke with Chris Martinez, the retail manager. Chris told me the refrigerator did not arrive but was able to track the refrigerator down in Oregon and told me it would be available for delivery on August 17 or 18th. I received another confirmation scheduling the delivery on August 17. The refrigerator was once again not delivered. I have taken two days off work to be home for the delivery that has not occurred. I spoke with Chris today and he is now unable to give me a delivery date 10 days post my first committed delivery. It is important to note, I was willing to take a comparable refrigerator for delivery and spoke with Chris about this. Chris did not call me back but had an associate named Sarah reach out to me and told me that there was a Bosch refrigerator available. I was also informed that the Bosch refrigerator would cost me $2000 more than the refrigerator I had purchased. I do not believe a $2000 higher priced refrigerator is comparable and I find it unacceptable that that is the best comparable refrigerator they could find. I asked if they could match the price with the one I had purchased and Chris refused to match the price. Sarah said Chris told her he could offer a $200 discount. Additionally, I have reached out to the corporate customer service line and on two occasions was placed on hold for over 30 minutes and on the third attempt spoke to someone who was going to call me back with other comparable refrigerators that could be shipped to my location. I never received a call back. I requested and received a call back from the Store Manager Jason Haynes. That was a mistake. He instantly became belligerent and offered little in help. he continuously would talk over me while telling him the situation. I guess he decided that being a bully was the best route forward. After I explained all the detail above his solution was to cancel the order, await a future undefined delivery date, or come pick out another compatible refrigerator (which I had just been told didn't exist). I told him no option really helped the fact I'm out two days wages, living out of coolers, and feel like the whole promise of scheduled delivery dates were deceptive. When I mentioned I felt I needed outside help with this he refused to give me the name of his boss. I told him that was unacceptable and that he was leaving me no option but to file a complaint. To this he responded that since it legal was involved he could no longer speak to me. He proceeded to tell me he was canceling the order and proceeded to do so. I assure you I was in no way rude, belligerent or even raising my voice during this discussion. A month of waiting, two lost days wages due to their lying about delivery and living out of coolers for nothing. Good news is I called Home Depot right after and got the exact same refrigerator being delivered on Thursday. The lesson here is to avoid Lowe's at all costs. They really don't care and their corporate office is nonexistent in these issues. Save yourself the issues and go elsewhere.

Decided to spend my stimulus check on new composite decking. The owner supplied us with samples and…read morelet us think over it. We purchased that week and had our materials couple of days later. Great service and materials!

Somebody recommended WP to me for trim- so glad I stopped to check them out! Their trim is good…read morequality and less than the big box stores too boot. I almost cringe if I have to stop and get some trim from the bjg box stores cuz it is not as good of quality and almost always needs sanding to smooth it out. Been getting stuff from here for about a year or so now. I see contractors there often, I'm just doing home renos on my own- overall they have just been so great to work with. Curtis and Dereck are my favs tho- they are both awesome!!

great variety of rock and the people are easy to chat with. The delivery times were quick and I…read moredidn't have to spray dirt off the rock! Awesome hidden gem.

Called to have a delivery of dirt done and they showed earlier than appointment. We told them they…read morewere early for the appointment and we help would be home in 10 minutes but instead the driver said I got you and he knew where to dump. Instead of driving down the new side drive entrance we were making he decided to drive thorough the middle of our lawn and new sod area. The lawn is now fully rutted out. Scott the owners son said he would handle it different and cover it if it were his company but he had to listen to his old man and send us through their insurance. Now the insurance company has not called back in 30 days and Scott has quit returning phone calls as well so it looks like they are just trying to get out of fixing our damage lawn.