Our entire family goes here! I've been here several times and love the staff. They always take me to a place where I can continue on my own. They handle things very professionally and understand all the rabbit trails that are a part of therapy. They used to remind me when my rib cage was hurting and my therapy was for my ankle, that it's all connected. I always felt so much better, taken seriously. read more

I just finished PT at Probility Clark Rd and am so thankful. Everyone is treated with friendly, respectful, qualified care. Not only did they help my shoulder heal but the exercises have improved my posture in just a month. They gave me clear instructions on self-care needed at home. I have been hump backed for a few years but now stand tall again. What a pleasant surprise. Thank you to the staff, especially Katie read more

I love it here! I have had chronic wrist for a long time and finally resorted to PT. I was hesitant about going because I didn't know what to expect. I did the free assessment (at the Saline location) and the therapist was super attentive and knowledgeable. Once i got the rx from my doctor, I scheduled a full assessment at the Clark Road office and I've been going twice a week for several weeks now. I have worked with Anne and Michelle - both are FANTASTIC. Anne is my regular PT and she is incredibly knowledgeable and knew within a few minutes what was causing my pain. She found muscles that I didn't even know were related to the hands that were extremely tender. She is very gentle, but efficient and I always leave with a huge amount of pain relief. I should have went to them before I went to the specialist doctors who recommended surgery for my wrist. The facility is super clean, super modern and full of coffee, drinks and snacks. They are always on time, always, and very professional. I spent 30 minutes with Anne and 30 minutes in the gym. I love the gym staff! I even went in on Christmas Eve because I knew they would still be there giving their clients 100%. If you can, make an appt with Anne or Michelle. I can't say enough how great they've been. read more

I worked with Heather LaHaie on lower back issues. She diagnosed the source of the issue with patience and attentiveness. She was accessible and listed closely. Chad and Whitney were attentive and helpful also. The designed challenging exercises, were supportive and encouraging. read more

DO NOT GO HERE! It was a giant waste of time and money. They physical therapist that I worked with was not helpful and seemed bothered when I asked her questions. The exercise people in the other room were too busy flirting with each other and on their phones to actually work. DO NOT GO HERE! The billing department is a joke. Upon my first visit, I asked to private pay, but they said it "wasn't legal." After going around and around with them, they refused to charge me at the private pay rate, even though I ended up PRIVATE PAYING!!! DO NOT GO HERE! read more

Heather gets 5 stars. She can help my back when many others have failed. Sadly I need more that one treatment per week or my pain becomes worse. Probility has not been able to accommodate this. Being a physician myself I find it unprofessional and disappointing that Probility has no mechanism to deal with emergent care issues like this. read more

Whenever I read reviews, I wonder if the people who wrote them work at the place being reviewed! I will say I have no connection to this place other than being a client, and I am giving them a stellar review! The place is beautiful- it feels like a fancy health spa rather than a PT facility. Everyone there is exceptionally nice and they don't treat you like you're just a patient they have to get through. I sprained my ankle and after 3 months it wasn't any better, so I started PT. In only 7 visits, I'm not constantly re-injuring it (I used to get a slight injury 2-3 times a week and now it's 1x a month), I have exercises to do daily that take no special equipment, and I'm getting concrete results. I spend half the time with the therapist and she works her magic- she moves my ankle back into place over 20 minutes and it stays that way for a while until my next visit. My therapist's name is Anne Clancy- she is ultra-qualified and I can tell she knows a LOT about what she's doing and she also seems to find her own field of study completely fascinating, which is always an excellent thing. I'm sure they're all great there, but I can swear by Anne and how she helped me. I've been to a lot of different PT places and this is the only one where I have no desire to get out of my appointments! They also have a lot of free beverages and snacks there! They're all loaded with flour or sugar, which kinda surprised me, but it's really awesome of them to provide snacks. read more

Did not have a positive experience here. The people were nice enough but basically I went in 2x/week and after they gave me a set of exercises to do they would just tell me what to do and walk away. There was no reevaluating to make it an optimum experience. Then I missed 2 sessions due to illness (I called in advance to cancel) and was on vacation for 2 weeks. Upon my return I was told that I was being "dismissed" by one therapist and that I had "graduated" by another. Was hoping for more results in my time invested there. A 30 minute commute each way and 90 min of exercises each day seems like I should have seen improvement but instead I was told I had not improved by enough "points" and should go to a podiatrist. Not saying nobody should go here but it is not for everyone (me) as you may wind up working hard and getting "dismissed". read more

I feel completely ripped off. I went in for scoliosis pain and soon developed a pinched nerve in C5, which may or may not have been caused by physical therapy, but it had never happened before. The therapist pushed really hard on my ribs then put me in traction and after a couple of treatments the pinched nerve was worse than ever. I finally stopped treatment because I felt it was making things worse. I was told someone would call me, but no call. The pinched nerve went away on its own after a few weeks, but I was sent a bill for over $600, this was after my insurance company also paid hundreds of dollars. I wrote three letters explaining my situation, that I was not happy with the service and that they made things worse. They totally ignored the first couple of letters, then finally someone called me to hear the story. A couple of weeks later a collection agency sent a letter and called me to say my credit was going to be ruined if I didn't pay. These people did not care about the treatment or service they gave me. They are greedy and just care about money. NOT RECOMMENDED. read more

Amazing working with Patrick Hoban and his group of excellent therapists. I highly recommend this team for your physical therapy needs.