Brad, sounded real good as other reviewers have posted, but this guy made sure that I buy it from him. He also asked me to pay him in cash, which I did. Now its been few months and I have been trying to call him for the service and my water from RO is not upto standards from the competitor that he was bashing about. I have called him multiple times and he is not picking up my calls and not calling back either. I have asked him to do a simple test on the water quality and that is what he is refusing. I have paid him very high and installed the equipment in my garage also suggested by him of what he called Top Of The Line. So he made me spend money so that he can make big profits. After I installed the product from him, I received a call from another supplier and he quoted me $1400 less than his price. Beware of this guy and company. They will be nice during sales, but after the sale is made, they don't bother to get back to you. I will be suing him for the water quality that I am getting and also will be reporting him to the Contractors Board. read more

There was no way to downgrade a half star, so i went down to 4. So it's been almost 2 years that I've had the system installed in my house. I've had no complaints with the system itself, but I decided I had to downgrade the review 1 star because of the install job quality. Since my system is installed in the garage, the guys that came in had to go through the garage drywall to connect to my main intake. The downgrade is for the drywall patchwork they did after they hooked everything up. Unfortunately, the patch work wasn't done that well and since I have to look at it everyday when I park my car resulted in the half star downgrade. On the ithet hand, I've had to call Brad on numerous occasions regarding changing the filters on my RO under the sink system and he's been great in helping me save some money to do it all on my own, so definite props to Brad for being willing to always answer my questions. However, just can't seem to get past the patchwork job. read more

Fantastic Company. Brad and Jack are super professional, knowledgable and reliable. They've clearly been doing this for a long time and their expertise shows. We got a whole home filter and softener and are so excited to have it. Would definitely recommend without a second thought. read more

It has taken me a long time to modify the water in my home, but recent testing made me take action. With one call, I got a lot of information, and then the website clarified the rest. Scheduling was a piece of cake and when the gentlemen came out to my house for installation, they were on time, very pleasant, well prepared and so professional. They thoroughly evaluated the works areas, made very specific plans and got started immediately. The work spaces were kept immaculate and we communicated regularly throughout the process. Now the best part: Our drinking water is now delicious and smooth. Like Fiji or Evian. No kidding. Cleaning is easier and we don't use as many hair and body products. Shaving is less abrasive. Our dishes look better and the laundry smells fresher. No more schlepping to Smart n Final or Costco to buy cases of water. We enjoy Fiji water and would buy it regularly. At like $2 a liter - I am done with that. No more plastic bottles to recycle!! When we have awesome water at home why would we buy it? And plastic bottles - do I need to say any more? I've made a lot of improvements to my house over the years but I really wish we would have made the investment in our water system a lot sooner. A lot sooner. We would have saved thousands of dollars and hundreds of hours and miles. And so much time. And, no matter how much drinking water we bought, we weren't showering, rinsing our hair or cleaning with it. I will never have a home without one of Jack's systems again. Just won't do it. read more

We had a 15+ year old EcoWater system that needed to be replaced. We got estimates and explanations from 3 other companies and found that Pro Water Solution and Brad were the best for our needs here in Burbank. We found that Brad and the installer worked well with us without a hard sales pitch. Keep in mind we had experience with our previous softener and reverse osmosis (RO) systems and needed a change. The new system includes their full package of a softener, carbon filter with the RO and found that they are far superior to the units we had. Pro Water responded quickly to our calls and they were timely for all appointments. They went an extra mile for our request for covers for the units because our units are outside and fully exposed to the sun. Thanks to all at Pro Water Solutions. We found a good Company! K and D in Burbank. read more

Great service and response by Jack. Truly a good local business. Did what they said they would do for an excellent price. I called no less than 3 other companies for the same concern and Pro Water Solutions was the best. read more

Our current water softener was over six years old and no longer working. I found Pro Water Solutions via Yelp and contacted them to get a quote as scale was building up on the shower glass doors, faucet heads, and on the dishes we washed. Brad took my call on the weekend, and after explaining my situation, offered to setup an appointment onsite. When I shared I was about to travel out of town and my time we tight, he reworked his schedule to meet with me during an open window I had the very next day. Brad was great. He ran several water tests, assessed our in house and whole house systems, and explained why the current system was likely no longer effective. No competitor bashing, just shared the facts which was great. He offered two quotes, one to rework the in place system (replace resin bed - cheaper but no warranty) or install a new system (five year warranty). We went through the details and selected Pro Water's softener and charcoal filter package set, because the water in Ventura is exceptionally hard (39+ grains). On the spot with a handshake we cut the deal, and he explained next steps for the installation (he even included replacing our cheap kitchen sink filter faucet, no charge!) Later that week his partner and co-owner Jack showed up with his work hand, and they did an assessment for placement of the system. He took the time to explain the install process (removing the old unit, dumping flex lines and putting in rigid copper feeds, running the start up/purge cycles), and he even offered to help move the garage junk blocking the workplace. Jack and his installation man rocked it! They really did great work, and in a very short time (45min-1hr tops). Best part beside the awesome job was his awesome attitude. Very friendly fellow (we shared a couple fishing stories/pics), and he took the time to walk me through how the new system works (it's very simple and intuitive). End of the day, we now have great water in the house, clean dishes, and our pipes and water heater will last much longer. (Side not that my daughters friends keep asking if they can shower at her house! LOL). Overall very pleased with the product and great service from Pro Water Solutions. Thanks again guys! read more

I obtained quotes from several companies for a home water treatment system. I liked that Brad was very knowledgable, honest, and gave no pressure on or after his initial visit to my home. I did a lot of research on water treatment systems and companies that sell them for several weeks after, and I called him a few times with questions. He was always happy to answer my questions. I ultimately chose this company because, although not the cheapest (nor the most expensive) quote, the downstream costs years down will be lower than other companies. The system they sell also seems more robust. The installation with Jack was great. The installation was harder than expected but they worked hard and had great attitudes throughout. He and Brad are both very professional and friendly. The water in the house is great now! read more

I had been shopping for a water softening company and ROS system for a while. The pro water solutions team was the most knowledgeable and the most reasonably priced. Since our install we've had soft water and great drinking water as well. We are very happy with our system. The install only took about 4 hours and the pro water solutions team showed up on time and ready to work. The other company's for example eco water and culligan water I talked too were bad. Eco waters sales rep flaked in their first appointment with me and culligan waters sales women's didn't know her business at all. This all led to hiring pro water solutions . My family couldn't be happier. I recommended them if this is something your house and family need. read more

Both Brad and Jack were great to work with. They answered all my questions thoroughly before, during and after the installation. The system is working as promised and we are very happy with. I had interviews with 3 other water softener companies and Pro Water was overall the best solution with respect to price and customer support. read more

Brad and his team are AWESOME. Great customer service, extremely knowledgeable, sincere and on time! We appreciated their honesty and really LOVE our water system! 5 stars for sure!!! read more

There is very hard water in Santa Clarita and we should have had a water softener installed a long time ago. We were referred to Brad and he was able come over very quickly and answered all our questions and scheduled the install within a week. The equipment was installed quickly and cleanly within 3 hours. Our water quality is now so much better. read more

I had a Carbon combo water softener and under sink RO system installed 5 years ago. I researched a whole bunch of companies including Culligans and LifeSource and I'm so glad I trusted my instincts and worked with ProWater Solutions. The system has worked flawlessly and every time I have contacted them, they have been super responsive and helpful. Most companies will try and make a fast buck off you and not really care about the consequences. Jack and Brad are fair, honest and Jack's work is excellent. There is a lot to be said for working with a company that cares about its customers and its reputation. read more

The five-star reviews that I read and are still posted for Pro Water Solutions pretty much say it all. Brad and Jack are a wonderful team, we are very happy with the system, and the price is extremely fair. There is very little that I can add to the stellar reviews. As relative newcomers to California, we were not really aware of the water quality issues until a contractor mentioned it. He sent his plumber over to price out a system. Frankly, after he left, we were more confused about how the system works, why we need it, and what equipment we needed than when we were initially doing our research. He quoted a price, but we had no real way of knowing whether it was good or not. Because we were so confused, my husband consulted Angie's List; I went on Yelp, and based on the amazing reviews, we called Brad at Pro Water Solutions. In about 7 minutes he clearly explained the water quality issues in our locale and how the system works. He came to the house to assess our specific ends, and gave us a very fair price that was considerably less than that of the plumber. Jack came to do the install, which he did efficiently and with no mess. He too explained the ins and outs of our system as well as what to expect in terms of maintenance. The bottom line is, Brad and Jack live and breathe water. Providing water systems and maintaining them is what they do, and they do it well. Great guys, great product, great price. read more

Once you do the research on home water treatment systems (just like we all do) and you read the good/bad and all the claims and discussions on everything out there on what does and does not work, do yourself a favor and call Brad at Pro Water Solutions. You'll be glad you did. We've had the Total Solution Pro Water Softener and carbon combination series installed in our house for three months now and we love it. It is a good system that, I believe, beats everything else out there. We are very happy with the quality of water we now have. Brad explained everything from the beginning and answered all my questions. Jack, who does the install, went above and beyond during the installation and made additions and improvements he really didn't have to do. He did a great job and he's a great guy. This is a good investment & a very good product. read more

Brad and his guys were amazing. We had 3 houses to get done and Brad coordinated everything beautifully. Each house had it's own limitations and Brad figured out how to best install at each place. He even had his guys move a built in cabinet in the garage at one house from one side of the garage to the other so they could make room for the water treatment system. They reinstalled the cabinet properly without any fuss. And his pricing is fair. The competition was slightly cheaper but the additional cost is well worth it when it comes to Pro Water Solutions. They are professional and knowledgable. I would definitely recommend them to others. read more

Before we even arrived at our new home in Orange County, we knew that we would quickly install a water softener, RO system for the kitchen, and whole-house filtration to address the chloramine that we have in the water here. When I began to research different providers and the products they offer, I found that many were making false claims and pushing equipment that would be ineffective for our situation. Pro Water Solutions, on the other hand, was the only provider I found that was willing to truthfully discuss the chemistry and mechanics of softening and filtering. They understand and honesty discuss the strengths and weaknesses of every product they offer. So, we purchased our system from them. The price was fair, the installation was first class, and the entire team was prompt and professional. I confidently recommend Pro Water Solutions for their superior product knowledge, well engineered systems, and end-to-end professionalism. read more

Pro Water Solutions installed our whole house and under sink system almost two years ago, and we haven't had any problems. When I called Brad about replacing the filters, he sent me the information I needed so I could order the replacement filters and install them myself, saving me a $200+ fee. And when I thought I had lost an O-ring during the replacement process, he offered to ship me another one without charge. I would definitely use them again. read more

Brad came by the same day I emailed him. Gave me an estimate for a water filter system under the kitchen sink. I bought the faucet and his installer handled the install. Install took an hour and the work was top notch. Would use him again in a heart beat. read more

I called Pro Water Solutions because my Watts Premiere Reverse Osmosis System was leaking. I spoke to Brad, who was very knowledgeable and informed me of the disadvantages of my system. He didn't hard sell his system, especially because his company is in Santa Clarita which is very far from me. He gave me instructions how to shut the RO system off to stop the source of the leak, and gave me references to companies more local to my area which is Marina Del Rey. read more

This product and service is the best you can buy in Ventura! Jack and Brad are a terrific team, and we couldn't be happier with the work the Jack did in installing our new water system, given its complicated plumbing configuration! Highly recommended using these guys, and the product/brand stands up against the best. (We had Rayne system when living in LA, and this service is MUCH better!) read more

These guys are the real deal. They sold my the most amazing water treatment system and it was well price - NOT CHEAP - but well priced. Brad knows what he is doing and I could not be happier. Basically, now I'm drinking Starbucks quality water. DON'T waste your time or money at Lifesource Water - they are selling a gimmick for twice what they should. I'm really happy I found these guys. read more

We purchased a water softener and whole house carbon filter through Pro Water Solutions. The company is very professional, provides up front and fair pricing and is excellent with customer service. We have been very pleased with the quality of our water following the installation of the filtration system. Pro Water Solutions is an honest company who provides a high-quality product and we highly recommend them. read more

ProWater Solutions installed a whole house carbon filter and reverse osmosis system for drinking water to our existing water softener about 8 years ago. I am so grateful to Brad for his recommendations. The system is GREAT...the water tastes delicious...we use it for cooking and even watering my orchids. The pressure is strong and it requires little to no maintenance at all!! A couple months ago we had to replace our old water softener, so of course I called Brad again. They installed a new system quickly and managed to find a system that fit in our tiny basement. We absolutely love our water system. We notice a difference in our drinking water, our laundry...and even on our skin and hair when we travel...nothing is as good as home! read more

After an exhaustive amount of research and many questions answered with confusing results I decided on Pro Water Solutions for my water softener, carbon filter, and RO drinking system. I found them on the internet and they were very patient with all my questions. All they do is water treatment, as oppose to others who were just plumbers pushing the systems they get a discount on. These plumbers had to "research" my questions and call me back. In addition, all these plumbers just seemed "slick", not to mention overpriced. The guys at Pro Water Solutions were professional throughout the whole process. My salesperson was Brad (not me) and my installer was Jack. I believe these are the only two guys in the business. Even after the install they were very easy to get a hold of. I called their references and everyone spoke about how honorable and ethical they are and I found this to be very true. We really love our soft water and drinking water and I cannot say enough about these guys. They run a business like I run my business - professionally and with customer service as their main priority. It's unfortunate that this level of service has become the exception instead of the norm. Their website is http://prowatersolutio.... ps - I opened a Yelp account just so I could post this review for them. I'm sure I'll be writing more reviews for other businesses but probably not positive ones. read more

they helped me with a water softener repair. they came out quickly after i called and the fix was reasonably priced. they also do installations of softeners and filters. i would recommend them to anyone in the market for new systems or repairs. nice company. read more

Pro Water Solutions did a great job. Brad was the sales guy and Jack is the installer, both really great guys. Jack did an awesome job with the installation and came up with a great solution for placement of the equipment. We love love love the water system and feel it's the best investment we've made in the house. I ask myself why I waited so long? The showers are better, laundry is better, and the water tastes amazing. No more weird particles floating in the water, crystal clear! I highly recommend Pro Water Solutions. read more

We recently moved to Oxnard and immediately found out how bad the water was here. We had been planing a whole house filtration system but realized we also now needed a softener. We have had whole house water filtration systems in two other homes so we understand the process and the going rates. Called them on a Wed., Brad came out on Thursday and Jack installed on Friday. Jack also caught that there was no pressure regulator on the water supply (what was the builder thinking!). He's coming back to install one for a very fair price. Wow! Really great service, great guys and we are extremely happy! read more

I had a softener and reverse osmosis system in stalled over a year ago. All have been great. Occasionally I have questions about operation of these systems. Brad and his team are always available to help me out. Great customer service read more

Brad and Jack were great. Brad explained the system (water softener/carbon filter) without over selling. He scheduled the install two days later. Jack installed the system along with two water heaters in one day. Professional work, cleaned up during and after and he even looked at a clogged drain that needed snaking to try to fix. I have already recommended to a friend. We have only had the systems for a few days and already see the differnce in the quality of the water. These guys are pros. read more

The hard water in Burbank was just horrible on our appliances and plumbing. I also had to replace serval parts on my espresso machine even with diligent descaling. Finally bit the bullet to get a water softener system put into our house. We found Pro Water Solutions on Yelp and Angie's List and they had really good reviews. Brad came out and did a great job evaluating our water and our needs. We ended up getting the water softener and carbon combination series along wth a Reverse Osmosis system put into our kitchen sink. Jack the installer and his assistant Danny did a great job and went the extra mile to help us hook up our ice maker in our freezer to the RO system. It's been about four months since the install and we love the water system! No more "Clean Shower" on the glass shower doors, regular Cascade works in our dishwasher, and the RO system taste better than any of the bottled waters we use to purchase. It was more than I had anticipated on what a water system would cost us ($4K) but am very happy with the results and the years of soft water we expect to get out of this system. Thanks Pro Water Solutions! read more

I live in Santa Clarita and called another vendor to service my reverse osmosis system because the water pressure had dropped significantly. The other vendor did not fix the problem, and a week later, my kitchen floor flooded. I called Pro Water Solutions and spoke to Brad. Not only did he suggest a "water pressure" fix (over the phone) that worked, he also gave me information on how to save money in the future. He has earned my business. read more

Pro Water Solutions installed an under sink system in our home and we love it. The water tastes great, the job was done well and the kitchen was kept clean. They gave us a lot of detail about the product before we bought it and provided excellent support following the install. My wife and I are very content. Thanks guys. read more