1. Pro-Tek Powder Coating

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    Joliet, IL

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    Pro-Tek Powder Coating

    5.0 (2 reviews)

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    14 years ago

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    9 years ago

    Awesome customer service and my roof rack turned out great! Thank you very much.

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    Tyson Motor - Our new 2026 Pacifica

    Tyson Motor

    (151 reviews)

    Rex and Aaron help make it happen. Don't go elsewhere. Very friendly shop staff too. We've…read morepurchased or leased a 1/2 dozen cars from Tyson and will go back again. Thank you for the stellar service you provide us!

    Nowadays, with cars requiring dealership service for almost everything, I decided to purchase an…read moreextended warranty through Chrysler. The warranty allows me to take my vehicle to any Chrysler dealership I choose. I've used several dealerships for warranty work, and this time I chose Tyson Chrysler in Joliet simply because it was close and convenient. Unfortunately, my experience has been extremely frustrating. My vehicle had rattling noises coming from both the front and rear, and I had no A/C. I called in August and was given an appointment for September 17. I was just notified after about a week that they finally received the warranty approval, and now I'm being told I could be waiting another five to seven days for the front sway bar links and A/C compressor. But what really concerns me is what I was told about the rear of the vehicle. I was told they don't know what is wrong with the rear because the front is making too much noise for them to determine what is happening in the back. Their solution is to repair the front first and then diagnose the rear. So I'm potentially looking at close to two weeks for the front sway bar links and A/C compressor to be repaired, and only after that will they even be able to determine what is wrong with the rear. That explanation is extremely difficult to understand. It leaves me feeling like I'm being pushed toward another warranty claim instead of having the vehicle properly diagnosed in the first place. For comparison, I previously took the same vehicle to Greenway Chrysler in Morris for warranty work on a radiator. I was in and out in approximately three days. One day they diagnosed the problem and submitted the paperwork, the next day the warranty paperwork was approved, and the following day I picked up my vehicle. The process was straightforward, efficient, and clearly communicated. My experience with Tyson has been the complete opposite. It took almost a week just to get the paperwork submitted and approved, and now I'm being told I have to wait another five to seven days for the parts and repairs before they can even diagnose the rear of my vehicle. If this is the level of service their service writers and technicians are providing, I have serious concerns. Telling a customer they have to replace one part in the front of their minivan before they can continue diagnosing another separate problem in the back of the minivan is not the type of service I expect from a Chrysler dealership. Based on this experience, I strongly do not recommend Tyson Chrysler for service. I would also think twice about purchasing a vehicle from this dealership if this is the level of service and communication customers can expect after the sale. When purchasing a brand-new Chrysler and knowing you may have to rely on the dealership for warranty work, choosing the dealership you trust matters. Based on my experience, I would recommend looking at dealerships such as Greenway Chrysler in Morris or Bettenhausen rather than Tyson. Customers deserve better communication, better diagnostics, and a warranty process that doesn't leave them waiting weeks just to find out what is wrong with their vehicle.

    Pro-Tek Powder Coating - powdercoating - Updated October 2026

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