I could tell by the sound of my garage door opening and closing that I needed help from someone that knew what was going on. I pulled up my old record of the company that installed my garage door. I called them, but they answered by a different name so I knew that they had changed ownership. They said that it would cost $165 to estimate what needed to be done. I then called Pro-Tech Garage Doors. I told them I felt something was wrong and I thought it had to do with the chain. The owner said, he would come out to check it out for sure at no cost to me. That won me over right then.
Dave sent a worker out to check it out and he did say it was the belt, I called the chain. They had to order the belt because it required a longer belt then they had on stock. The belt came in Friday afternoon and he called me and said he could come out on Satuday and fix my door. I told him that was my church day so he offered to come on Sunday morning. Sure enough, he called Sunday am and said he coulld come fix it and he did. It didn't take very long for him to put on a new belt. It was neatly done and I was charged just for the cost of the belt. My goodness, that was so great.
Dave was such a gentleman, very considerate and kind. I highly recommend a company such as Pro Tech. I can see why they are so busy. They install 10-15 garage doors in a day. And getting a free extimate was a cherry on top of the sundae. Plus he fixed the blinking garage door light. I appreciate people like him who go up and beyond what was asked. I highly recommend their service. You will not be disappoionted. Thank you Dave for fixing my garage door. read more