These folks are compassionate and understanding. We are a retired couple with cats. Recently one of…read moreour kitties became severely sick. She had a history of care with the vets at Guildford, and gained a couple of years thanks to their efforts. Today, the illness proved too much for SweetPea. The vet and staff helped her go in a kind and pain free way. We really appreciate the help. They are not inexpensive, but are worth the cost. Thank you for your help.

We have been dealing with GAH for over 25 years with 2 separate pairs of Pugs. Beginning with Dr…read moreHurdel who looked after our beloved Klea & Katie for their entire 14 & 16 year lives. He then sold to Dr Dave & Dr Kathy, who were okay but were obviously in it for the money as one day, out of the blue, they sold out to an American company. The staff are awesome and we now deal with Dr Katey and the other exceptional staff....Lily, Miranda and Stephanie.

Amazing. They are very caring, friendly, all treatments were explained clearly. They took very…read moregood care of my Poppy until she passed. Now I take my adopted baby, Emily to Allondale. She is treated with the best of care in mind. A big thank you to all the doctors at the clinic. They are the very best.

I took on my daughters senior dog because of her situation. He was in need of some dental work and…read moreduring this process I saw 4 different vets at Allondale, and felt somewhat confused as to who knew what was going on with him. It turned out he had a liver issue, so we held off on the dental work and we waited a month, so he could grow stronger, put on some weight and get a better diet and hopefully heal his liver. It worked. A month later the numbers were much better and we decided to do his teeth. I knew he had an abscess and would need a couple of teeth extracted. He is 14 years old. So he went in for surgery and I was very concerned for him. Sedation is always the hardest and most serious part of the procedure, so I called twice to check in. No surprise, but all I got was lies. First call was he was in surgery and they knew nothing, and this was around noon. When I called back 4 hours later, he was in surgery and they knew nothing. What! He was under for 4 hours?? What went on, what was happening? Well I was told off because I asked too many questions and in a snaky response, they informed me 'we had to pull 19 teeth'! I was shocked! 19 teeth? And then they talked down at me and guilted me out for not caring for his teeth, and I reiterated, I just took the dog from my daughter, who is raising two kids on her own, and one of them is autistic, so yes, the dog had been somewhat neglected, and for that reason I took on the dog. And was getting him the help he needed. Well because I got agitated at the fact that no one was given permission to pull 19 teeth out of my senior Labs mouth, and because the cost of that had me shaking, literally, based on information I found online, I was told not to come back, and to let them know where to send the records. They failed to give me a quote, and lied to me twice! And I'm told to leave. Okay! I got dropped by my vet for negatively reacting to the fact that they just yanked 19 teeth out of my dogs mouth without as much as a consult. Then they claimed they gave me a quote on the cost, and that was a lie as well. I had no idea what it was going to cost me. Which is why I was so upset. I was prepared to pay 2K for it all, knowing how bad his teeth were, but online stuff had me thinking double digits!! All that I was told from one of the vet techs, while paying one of the bills was "you know they'll be pulling some teeth, right?" I answered, yes, and expected to be better informed, and even given a call during the procedure, to inform me of what was happening. They couldn't even do that! Who's brilliant idea was it to yank 19 teeth and not bother letting the owner know? Well the owner did the surgery, so I guess that answers that question. After all this they called to say Ami could be picked up early, after saying no to my request to come early and grab him. I was so ticked at that, I told them I will get there when I f'n do, and hung up on them. Now, I was wrong to say that, granted, but poke the bear... you'll get bit. So today I called to ask if perhaps cooler heads would prevail and said my apologies. I asked if the owner was standing by what she said and to not come back, and I was told that by no means would the owners accept me back, and refused to do a follow up on my dog Amicus surgery. I have 3 dogs, and my pup was scheduled for her shots this week, and my other Lab is due for shots and a dental clean. But they want me to go elsewhere. So warning to all who need a new vet. Tread carefully. And for those already unfortunate to be using them, make sure you ask questions and don't expect any customer service. Just write the cheque!!

This is the closest Petsmart to home. The store is located in a strip mall and is smaller than…read moreother locations that I've been to. With that said, it has all the supplies I need for my cat. The staff are always friendly and have often helped me load my cat litter purchases into my car. Highly recommended!

I feel Dan went above and beyond to help our feline family. He took the time to fit both of my cats…read moreinto harnesses. Highly recommend.

Phenomenal and Reliable and Excellent Cleaning and Affordable Pricing. I hired Purrfect Service to…read moreclean my home because we were moving. My house was cleaner than when we moved in, and cleaner than I could do myself. She is precise and detailed and cleans every spec and corner. Your home is clean as if it were made brand new. I would highly reccommend her. She is reliable, trustworthy, and loyal and her quotes are exact. I am extremely impressed with her Expertise and Passion. Look no further, contact Purrfect Service for all your cleaning needs and pet care. You will be amazed beyond your imaginations, and she also does Art Work with any pictures you provide her. I am so happy I found Purrfect Service.

From the owner: Cat sitting is Purrfect Services forte. I will be happy to visit your home, care for and love your…read morecats while you are enjoying a well earned and deserved holiday. I will also be thrilled to look after your cat while you are away on a quick or extended business trip. I will feed, love, litter your cats and give them the attention they so need! While I am bonding with your cat, I will also water your plants as well as give your home that lived in look by turning different lights on or off under your direction. I will pick up the newspapers, flyers and bring in the mail so you do not advertise that you are away to the world.

We can't say enough about the exceptional care we received from the surgical team and the entire…read morestaff at Fraser Heights. As any pet parent knows, finding the "right vet" can be stressful, and we're incredibly grateful to have found such compassionate and skilled professionals.

I've been bringing my cat here for 2+ years now, and I've been really happy with the service here!…read moreAt the last vet, my cat was always really scared and nervous, but the staff here are so knowledgeable and know how to handle him. For example, they made sure to reassure him during his vaccine, and to gently handle him when he was nervous. The assistant and doctor helped answer all the questions we had. They are also super flexible with scheduling and rescheduling! Fraser Heights Animal Hospital is definitely a great example of a loving and professional vet clinic!

This breeder is a gift from G-d! I have had 5 deeply loved dogs over the years bred by Kristy…read more I met Kristy many years ago when I took my beloved Shih Tzu Daisy to her for grooming. BTW...She was and still is the absolute best small breed groomer in the Lower Mainland. Anyways, at the time we met back in the early 90's, she was just starting out as a Yorkie Breeder, and her goal was to be among the best Yorkshire Terrier show quality Breeders in North America. She researched tirelessly, she did everything right in terms of being a bonafide Breeder, (not a backyard Breeder) and went to extreme financial lengths, and still does, to show her dogs in the best shows all over the world. Only a Breeder of Champions can develop a reputation as a serious champion show Breeder of exceptional quality dogs among other show Breeders, and the dog show world is extremely difficult to penetrate in terms of being taken seriously and regarded as a credible show breeder. It takes years and years of dedication, effort, incredible hard work and extreme amounts of money. However, Kristy understood that without that reputation and acceptance, she would be nothing more than a backyard breeder, and that was out of the question. She maintained a busy grooming business 7 days a week, in order to fund her HUGE expenses, which include outrageously high veterinary bills, show expenses, handler costs, supplies etc etc., and on top of that, she regularly rescues dogs from bad breeders, most with serious genetic health issues. So, for those who balk at the high cost of a show quality puppy, and think that all Breeders are "in it for the money", WRONG! A backyard Breeder is in it for the money, Kristy is in it for the love, dedication, devotion and preservation of the breeds she is involved with. You know, many small dog breeds need cesarian sections to give birth, and the cost of that is outrageous! A simple spay costs $1500 now, so trust me, the $4,000 price for a show quality Yorkie, for example may sound high to those who don't understand the true cost of quality breeding, but after all the vet checks, shots, Stud fees, supplies, CKC admin costs, (papers etc.) trust me, the profit margin is borderline "loss" when all is said and done. All of Kristy's puppies are well cared for in her home, and are even paper trained before leaving. I leave you with this...Without people like Kristy, those breeds would be extinct due to genetic damage and pain and suffering caused by backyard breeders.

*WARNING - BEFORE PUTTING IN A DEPOSIT WITH KRISTY FOR A PUPPY.*…read more She insists on a nonrefundable $500 deposit, and she means it under *ALL* circumstances. We waited 6 months on her waiting list, only to find out that 2 litters of puppies had died! Due to the highly unusual circumstance, and some doubts about the health of the dogs, we asked for our deposit back. She refused and told us to wait for the next litter (which would have been 9 months). We didn't even know how many puppies died under her supervision, or how they died! We decided she was unreliable, since we could not be sure the next litter would even survive. We searched for other breeders and even got a puppy from one, Kristy still refused to give us the $500 back. She is also difficult to communicate with, and said I was "threatening" and "blackmailing" her for saying I was going to write a negative review. She will probably reply to this review trying to play the victim, even though she's the one who's $500 richer. Save your time and money, she's not worth the stress, there are plenty of reliable breeders out there who will refund your deposit if anything happens to the puppy that they are selling you.

This place is the absolute best. I have been taking my dog here for her grooming appointments for…read more9 years and always love the results. They have got to know my dog and treat her like their own. Big shout out to Asher for the attention and care you give to Phoebe. Thanks for keeping her beautiful ‍ Thanks to the team here as well for treating Phoebe so well and always filling her up on treats.

A big shop having almost all sorts of pet supplies. Happen to go there after few years and it has…read moregrown in size and varieties of stuff it carries now than before. They do have a separate area with boxes for pet food and other items for the needy pets. Array of supplies is vast - food, carriers, toys, accessories, beds and blankets. It's really a supermarket for all pet owners. Few items I found are higher than normal, price wise, but one can understand that because of the rent and other higher overheads! There is lot of free parking space! Recommended.

Had a good experience Doctors are very nice and polite here staff and Doctors are very passionate…read more regarding their work. Definitely recommend this clinic.

The most traumatic experience ever. Was at a previous Vet…read moreearlier for an examination and found advanced stage of lung cancer with the lungs filling with fluid causing him distress while breathing. Told that to the Vet at Nordel Animal hospital which I was recommended to because he's treated our other 3 pets. He said the prognosis was bad and it was right to end his life. He proceeded to shave Jake's leg and Jake pulled away...I told the Vet that he didn't like his paws touched. He proceeded to try and put a needle in Jake's arm and Jake fought and pulled away ripping the needle out. The Vet said he will sedate him. He roughly gave Jake a shot to his side and proceeded to shave Jake's other arm and Jake fought it. I asked "how long does sedation take?" He said about 15 minutes but he was already closed and he needed to go. Jake fought, got up and tried to get away, he was pulled back and Jake ran out of breath and fell to his side gasping for air. The assistant even gasped and said "oh no".I told the Vet he was hurting him and he's now dying right there. The Vet didn't say anything, just proceeded to put the needle in his arm again for the anathetics. I told him that he didn't need it, he already killed him. At that time Jake was barely breathing. The assistant asked if he was charging for sedation and with his back turned he simply nodded his head yes. I was so traumatized that I needed out of the room and couldn't even spend a few minutes to say goodbye. While paying the bill the Vet came out and said I could have a 5% discount. This was the most traumatic and torturous death that could ever be imagined and now I'm left with this last memory of our loved pet. I was charged an examination fee, sedation fee and euthanasia. I already had him examined, the Vet knew I was bringing Jake in to end his suffering. The Vet did not let Sedation to take effect. This was the worst mistake I have ever made. He tortured and killed Jake I am looking to sue as well as press charges. Got the opinion from 3 different Veterinarian's and they agree that Jake was tortured. They gave me info to further this investigation.

I adopt very old rabbits, so I end up needing emergency vets every once in a while. Mainland is…read morethe best (and best priced) of the three that I have been to. I have been to Mainland three times, and I want to recommend them for their work. Most importantly, their staff are incredibly caring and gentle with my pets. They did everything they could to make sure my pets were as comfortable as possible, and that is not as common as you would hope. Each vet I saw was professional and knowledgeable. Their prices are very low for the 24 hour service they provide. I recently panicked when one of my guys broke a toenail clean off. The vet assessed the situation, stopped the bleeding, and then didn't charge me a thing because no surgery was necessary. I had to put my favorite rabbit to sleep here; he was old and sick and nothing could be done. It was incredibly hard to do, but Mainland has gas set up which acts as a pain killer and puts them into a deep sleep before inserting the needle. This is something most vets do not offer. I was an emotional mess, and the vet actually sent me a card to send her condolences. This really meant a lot to me. Mainland Animal Emergency Clinic is awesome.

If I could give this clinic zero stars I would, I will be seeking a court action after I have the…read morecomplaint delt with through the veterinarian licencing board. We came in with two kittens, I didnt expect the one to make it as he was in shock with very low blood suger. But the other kitten had esperated some milk in her lungs two nights before and needed to be put back into an oxygen chamber. I had been warned that her lungs might become a bit wet after a few hours out of the chamber and if this happened she would need one more night, I had gone to another hospitail the night before paid 560.00 for treatment which had included fluids, oxygen, bottle feeding, and warming care as this was a hairless baby.The choice to come here was not mine, but the owner of the kitten in shock . She could not travel tto vancouver where I could have got one more night on oxygen for 140.00 This Dr. Gave us a bill of 1600.00 We arrived at around 715 pm and they took the kittens in, we were told that the kitten that was in shock would probably not make it, but the other kitten would be ok as she was healthy just slight rasp when she was breathinng, she was also constipated and we asked them to look at this. We were given a quote for 1800.00 and asked to give 600 right away when I said I had to run home to grab more money. While we were gone for 1 and a half hrs after I called to say I had to feed some kittens and would return, they called four times during that time, saying we needed to bring them money. When we got there and gave them the money I saw my kitten just laying on a heating pad that didnt seem to be heating well with no oxygen or care. she had been put into a cage. I inquired about this and was told she was breathing well on her own and they felt she would need a night of observation. If oxygen was needed they would provide it. They said they had tube fed her when I inquired about the large size 8 tube beside her, I said you cant use that, thats huge , Here I have the proper size tube in my bag. I retrieved a size 3.5 tube that was new and sealed in sterial wrapper. I was told I was wrong and ushered away from the cage. I spoke to the Dr. and we were informed the first kitten had died, now I dont know if it was shock as they claimed, what I know is he was given one shot of something and just left in his owners hat on a table. I think I freaked the dr out when I insisted they give us the body. Here is what I discovered, they claimed they had given fluids by pap, this is done throught the back skin subdermal, there was no needle mark, they claimed they had done three blood draws for testing blood suger, there was no needle markes only the one needle mark that I had been there for with glucose in the left hind thigh leg was there yet we had over 600 in charges for services the animal had never recieved such as emrgency nursing care, they had one nnurse and several paitents, then when I picked up my cat after they had been calling since 8am to have her picked up or they would be charging me another 600.00 we could not get there until 10:40 am they handed me my cat covered in mucus ice cold and purple with a swollen abdomen and barly breathing and she was bluish purple. She died less then two hrs after leaving the clinic she had been dehydrated , freezing and she had a swollen throat from the too large tube they had stuffed down her which purferated her tummy. The new can of formula we had bought was missing just 3mls of liquid we weighed and measured it, my guess is they hurt her by jamming that tube down her throat and didnt bother to care for her at all through the night. My 3500 dollar dwelf should never have died she had been ok when she went there. she was ice when they handed her back it was so gross the condition she was in with bloody mucus all over her coming from her mouth from tube damge . I plan to sue this dr. My cat had no needle marks at all on her yet they claimed all these things had been given via injection, foolish my cats have no hair and every poke brusies and shows, the other kitten was in the shock they claimed her was suffering from constipation, and had eaten that afternoon, The shoot of glucose cased him to die it was to much for his little heart they should have put it on his gums. No fluids were given, no blood work no workup to see what was causing his belly to distend, nothing was given and he was not put into a warming oxygen chamber as he should have been. this vet I have read charges for items he does not do and this is fraud. AVOID AT ALL COSTS OR IT WILL COST YOU. Oh I spoke to the other vet who said that my kitten should have never died she had minimal fluid on her lungs, she was healthy and eating on her own by bottle. She was active and this was a travisty