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Very disappointed in this place. Brought our dog in for nail clipping because we are afraid of hurting her by doing it ourselves. I saw her screaming while they were doing it and I assumed she was just scared, but afterwords I noticed she was bleeding on the way home. FROM 3 different nails!! It was a massacre! No wonder she was traumatized after. I'm so angry at myself for trusting this place. I would understand if maybe one slipped, but 3????? Terrible, awful, complete lack of care and attention.
I have to emphasize again how much I love Pawsh Dog Spa in Yaletown, and it is the only place I take my Cockapoo in Vancouver. He loves going into Pawsh Dog Spa because he knows he can relax there..which is a huge relief for me. The groomer takes him into her arms when I drop him off. He even falls asleep when the hair around his face is being trimmed! Emi always gives my dog a cute bow/bandana each time after he gets groomed and he leaves looking like a movie star, and smelling like fresh coconuts! I get many compliments from friends AND strangers. On top of this, I had people ask me where I take him for grooming a few times in a single day! If you want to know the approximate cost of a bath and tidy, it is about 55 dollars for a 15 pound dog. That includes bath, ear cleaning, nail trimming, anal gland...they do an awesome job. They take about 2 hours, and always call me 15 minutes before he is ready. The length of the treatment may throw people off, but it's better than a rushed job and it's always worth the wait. I'm always impressed by their cleanliness, which is reassuring that they hold high sanitary standards. I walked by Pawsh when I was walking my dog and the lady whor works at the reception recognized him right away and gave him a treat. I have been to other grooming places where my dog was treated like a number, but at Pawsh we feel like valued customers and I KNOW they genuinely love dogs. She even tweeted about him, how sweet of her. Attached a picture of my dog Cashew.
Unfortunately after giving pawsh two tries I'm going to have to say I will never be bringing my Pom here ever again. The first time I met the owner of pawsh I got a really weird vibe from her as if she didn't like me and was giving me dirty looks. She took my dog to get him groomed , I asked when he would he ready and she rudely said " a couple hours " ok.. Whatever that means. I picked up my Pom and his "lion cut" was probably the worst cut .. I have ever seen.. She had told me she doesn't do lion cuts but I know a Pom that goes there that always has a lion cut. Anyway I decided to give them another try. I wasn't aware that my appointment was at 1:30pm so I arrived at 1:55 thinking my appointment was at 2pm . That was my bad. As soon as my dog and I got into pawsh she literally gave us the dirtiest look EVER and said in the most negative way that next time she will charge me or something like that I don't really remember the exact words that came out of her mouth. I apologized and dropped my dog off for his second grooming.. I came back and picked him up when he was done and the teddy bear hair cut that I asked for was Really really really bad . On top of that I let that go than came home and noticed that they had cut my poor dog. She did not even bother to mention that and apologize about it. Here is a photo of my dog the day after his grooming and where they have cut my poor dog.. I just don't understand how this salon has such great reviews and my experiences have been AWFUL. They have lost my business and I will never be taking my dog here ever again. PS; if you go and look at all the negative reviews that the company has hide and are not recommended you will see that this issue has happened a lot where this salon has cut their dogs. Shame ON U pawsh
As high maintenance as it sounds to bring your pet to the "spa", this is really basic hygiene that every dog needs to go through - regardless of whether you're taking them to a "spa", to the vet, or taking care of it yourself at home. The "spa" part is really just for the reassurance for the pet owners that your dog will be taken care of in a safe, pampering environment. Before the grooming, my long-haired Pomeranian Teddy had uneven lengths of long wispy hair and a thick double coat. After, his entire coat was given a trim with clean, straight edges, and the undercoat brushed out and detangled for a lighter, brighter, airy coat. Teddy came out of Pawsh with a much more defined, shine-y coat. As gross as this may sound to a non-pet owner, the area around his bum-bum hole was also neatly trimmed so poo wouldn't get stuck in the long fur Pawsh will give you a phone call approximately 15 minutes before your dog is ready to be picked up. If you're early, feel free to browse through their selection of pet products. There are studded collars, jewelled leashes, premium doggy treats as well as Canucks-themed clothing. If you're late picking up your dog, he'll wait for you in a play pen area. When I arrived at Pawsh, my dog Teddy was wearing his new little bandana, patiently sitting and waiting for me to come pick him up and bring him home! My dog has been getting all sorts of compliments from friends, family, coworkers and strangers about how clean, and well-groomed he looks.
I was driving by one day and noticed the doggy Canuck jerseys on the window, and made a mental note to come back. I called first to make sure they had enough sizes in stock, because there's nothing worse than getting your hopes up for something and making your way over there to find out you were too slow and they've sold out. I was assured they had many sizes, so after work I walked down to get one. The lady working there was very helpful, and she had a super awesome bulldog behind the counter named George Costanza! (Like from Seinfeld!) She recommended the large dog shirt, even though my little Bruno usually takes a medium, and I wasn't sure which would fit better. Turns out, she was right! Bruno looks very handsome in his little jersey, and $40 later I was a proud hockey mom.
I had an aweful experience coming in here. The first time i went they gave my mini poodle the teddy bear hair cut which i liked. So i went back a second time and they totally shaved my fluffy mini poodle down. They said his fur was "matted" which i googled later on and my dog looks NOTHING like a "matted" dog. I was telling her before i left him "well i want my dog to look fluffy and fat like a teady bear" and she said "no. Hes not gonna look like that we're gonna have to shave him down" in the rudest tone EVER. Like thats not the style i want for my poodle, whatever happened to the customer is always right? Cause i am not pleased. AT ALL.
Linda and the Pawsh Dog Spa team are the best. The treat my dog Kevin Bacon like their own dog and he comes out so fresh and so clean! Kevin is a white dog and comes out brighter which I didn't was possible! Even his feet are clean! I love it. I can't recommend them enough.
Hands down this is the best grooming place that I have ever taken my boys to. They've been to groomers in Australia, Malaysia, Seattle and others in Yaletown and Pawsh Dog Spa knows exactly how to cut my Pomeranian and my Maltese X fur. The staff is amazing and so loving towards the dogs. Chuck and Harley just love them. We are now moving to Seattle (again) and it sucks cause now I have to find another groomer and I know they'll never look as amazing as when they come out of here. If I was rich I would be flying the groomers to Seattle that's how much I love this place!
They hurt our dog. Two weeks after taking our maltese there we found a bloody cotton ball crammed in one of his ears. They didn't even tell us they had nicked him or that they had stuffed his ears with cotton to stop the bleeding. Poor guy. Staff are rude, grooming is mediocre, and our dog is terrified of the place. Now we know why.
Pawsh is definitely Homer's to go place for grooming! They do get pretty busy so if your schedule is willing book ahead. I'm always a last minute person but my bulldog doesn't need his hair to be cut. Pawsh has always been flexible with me, even on shorter notice, which I truly appreciate. They do take their time, which makes things even more convenient. I can drop homer off and run an errand or do some grocery shopping before I have to pick him up. They call you to give you a heads up on when your pup will be done. He always smells sooo good! Tropical fruity, coconuts and they even put a super cute bandana on him after he's finished. Even if we move out of the downtown core we will be trekking back over to Pawsh!!
6 months ago
LOVE THIS PLACE!! They did exactly what I asked. Onyx looked beautiful and the same both times read more
4 years ago
I was so nervous cuz this was my pup, Emmy's, very first full groom. I took a photo of how I wanted her to look for the groomer. They were very professional and listened to what I wanted. End result, she looked absolutely perfect! The groomers are obviously experienced and very skilled. Couldn't be happier with the job - I would definitely recommend. Thank you for taking good care of Emmy! read more
6 years ago
I am super impressed with the haircuts Pawsh Dog Spa gave my dogs. They weren't looking so great when I dropped them off from rolling in the sand and on the knotty side because they hate being brushed. Since I moved to Vancouver a year ago from Ontario I've been trying to find a groomer that would enhance my fur babies and they did just that. Thank you so much! The pooches will be back for sure. read more
2 years ago
6 years ago
Very disappointed in this place. Brought our dog in for nail clipping because we are afraid of hurting her by doing it ourselves. I saw her screaming while they were doing it and I assumed she was just scared, but afterwords I noticed she was bleeding on the way home. FROM 3 different nails!! It was a massacre! No wonder she was traumatized after. I'm so angry at myself for trusting this place. I would understand if maybe one slipped, but 3????? Terrible, awful, complete lack of care and attention. read more
I have to emphasize again how much I love Pawsh Dog Spa in Yaletown, and it is the only place I take my Cockapoo in Vancouver. He loves going into Pawsh Dog Spa because he knows he can relax there..which is a huge relief for me. The groomer takes him into her arms when I drop him off. He even falls asleep when the hair around his face is being trimmed! Emi always gives my dog a cute bow/bandana each time after he gets groomed and he leaves looking like a movie star, and smelling like fresh coconuts! I get many compliments from friends AND strangers. On top of this, I had people ask me where I take him for grooming a few times in a single day! If you want to know the approximate cost of a bath and tidy, it is about 55 dollars for a 15 pound dog. That includes bath, ear cleaning, nail trimming, anal gland...they do an awesome job. They take about 2 hours, and always call me 15 minutes before he is ready. The length of the treatment may throw people off, but it's better than a rushed job and it's always worth the wait. I'm always impressed by their cleanliness, which is reassuring that they hold high sanitary standards. I walked by Pawsh when I was walking my dog and the lady whor works at the reception recognized him right away and gave him a treat. I have been to other grooming places where my dog was treated like a number, but at Pawsh we feel like valued customers and I KNOW they genuinely love dogs. She even tweeted about him, how sweet of her. Attached a picture of my dog Cashew. read more
Unfortunately after giving pawsh two tries I'm going to have to say I will never be bringing my Pom here ever again. The first time I met the owner of pawsh I got a really weird vibe from her as if she didn't like me and was giving me dirty looks. She took my dog to get him groomed , I asked when he would he ready and she rudely said " a couple hours " ok.. Whatever that means. I picked up my Pom and his "lion cut" was probably the worst cut .. I have ever seen.. She had told me she doesn't do lion cuts but I know a Pom that goes there that always has a lion cut. Anyway I decided to give them another try. I wasn't aware that my appointment was at 1:30pm so I arrived at 1:55 thinking my appointment was at 2pm . That was my bad. As soon as my dog and I got into pawsh she literally gave us the dirtiest look EVER and said in the most negative way that next time she will charge me or something like that I don't really remember the exact words that came out of her mouth. I apologized and dropped my dog off for his second grooming.. I came back and picked him up when he was done and the teddy bear hair cut that I asked for was Really really really bad . On top of that I let that go than came home and noticed that they had cut my poor dog. She did not even bother to mention that and apologize about it. Here is a photo of my dog the day after his grooming and where they have cut my poor dog.. I just don't understand how this salon has such great reviews and my experiences have been AWFUL. They have lost my business and I will never be taking my dog here ever again. PS; if you go and look at all the negative reviews that the company has hide and are not recommended you will see that this issue has happened a lot where this salon has cut their dogs. Shame ON U pawsh read more
15 years ago
As high maintenance as it sounds to bring your pet to the "spa", this is really basic hygiene that every dog needs to go through - regardless of whether you're taking them to a "spa", to the vet, or taking care of it yourself at home. The "spa" part is really just for the reassurance for the pet owners that your dog will be taken care of in a safe, pampering environment. Before the grooming, my long-haired Pomeranian Teddy had uneven lengths of long wispy hair and a thick double coat. After, his entire coat was given a trim with clean, straight edges, and the undercoat brushed out and detangled for a lighter, brighter, airy coat. Teddy came out of Pawsh with a much more defined, shine-y coat. As gross as this may sound to a non-pet owner, the area around his bum-bum hole was also neatly trimmed so poo wouldn't get stuck in the long fur Pawsh will give you a phone call approximately 15 minutes before your dog is ready to be picked up. If you're early, feel free to browse through their selection of pet products. There are studded collars, jewelled leashes, premium doggy treats as well as Canucks-themed clothing. If you're late picking up your dog, he'll wait for you in a play pen area. When I arrived at Pawsh, my dog Teddy was wearing his new little bandana, patiently sitting and waiting for me to come pick him up and bring him home! My dog has been getting all sorts of compliments from friends, family, coworkers and strangers about how clean, and well-groomed he looks. read more
I was driving by one day and noticed the doggy Canuck jerseys on the window, and made a mental note to come back. I called first to make sure they had enough sizes in stock, because there's nothing worse than getting your hopes up for something and making your way over there to find out you were too slow and they've sold out. I was assured they had many sizes, so after work I walked down to get one. The lady working there was very helpful, and she had a super awesome bulldog behind the counter named George Costanza! (Like from Seinfeld!) She recommended the large dog shirt, even though my little Bruno usually takes a medium, and I wasn't sure which would fit better. Turns out, she was right! Bruno looks very handsome in his little jersey, and $40 later I was a proud hockey mom. read more
5 years ago
8 years ago
I had an aweful experience coming in here. The first time i went they gave my mini poodle the teddy bear hair cut which i liked. So i went back a second time and they totally shaved my fluffy mini poodle down. They said his fur was "matted" which i googled later on and my dog looks NOTHING like a "matted" dog. I was telling her before i left him "well i want my dog to look fluffy and fat like a teady bear" and she said "no. Hes not gonna look like that we're gonna have to shave him down" in the rudest tone EVER. Like thats not the style i want for my poodle, whatever happened to the customer is always right? Cause i am not pleased. AT ALL. read more
6 years ago
8 years ago
Linda and the Pawsh Dog Spa team are the best. The treat my dog Kevin Bacon like their own dog and he comes out so fresh and so clean! Kevin is a white dog and comes out brighter which I didn't was possible! Even his feet are clean! I love it. I can't recommend them enough. read more
8 years ago
13 years ago
Hands down this is the best grooming place that I have ever taken my boys to. They've been to groomers in Australia, Malaysia, Seattle and others in Yaletown and Pawsh Dog Spa knows exactly how to cut my Pomeranian and my Maltese X fur. The staff is amazing and so loving towards the dogs. Chuck and Harley just love them. We are now moving to Seattle (again) and it sucks cause now I have to find another groomer and I know they'll never look as amazing as when they come out of here. If I was rich I would be flying the groomers to Seattle that's how much I love this place! read more
8 years ago
7 years ago
15 years ago
13 years ago
They hurt our dog. Two weeks after taking our maltese there we found a bloody cotton ball crammed in one of his ears. They didn't even tell us they had nicked him or that they had stuffed his ears with cotton to stop the bleeding. Poor guy. Staff are rude, grooming is mediocre, and our dog is terrified of the place. Now we know why. read more
12 years ago
Pawsh is definitely Homer's to go place for grooming! They do get pretty busy so if your schedule is willing book ahead. I'm always a last minute person but my bulldog doesn't need his hair to be cut. Pawsh has always been flexible with me, even on shorter notice, which I truly appreciate. They do take their time, which makes things even more convenient. I can drop homer off and run an errand or do some grocery shopping before I have to pick him up. They call you to give you a heads up on when your pup will be done. He always smells sooo good! Tropical fruity, coconuts and they even put a super cute bandana on him after he's finished. Even if we move out of the downtown core we will be trekking back over to Pawsh!! read more
11 years ago
Omg this is the best doggie grooming place in town!!! Kyoko does the real cute round hair cut for dogs! I booked my toy poodle for 230pm and got it back by 430pm! My dog came out with fluffy toy look rather than the skinny shaved look others give. She was able to give my dog the thick legged look too which many groomers cannot achieve that look! Very pleased! Price is very reasonable too!! We are definitely coming back here! Thanks! read more
11 years ago
Though it took 2.5 hours it was definitely worth the wait. My dog came out looking unrecognizable and even more beautiful than I had ever seen her. The groomers did an amazing job. read more
11 years ago
I've taken my dog to Pawsh for almost a year now. Amazing groomers, and I love their shampoos:) read more
11 years ago
We took baby Max for his spa day,he came out adorable, they did an awesome job, will be back in a month read more
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