The office manager, Michelle at Public Storage on 19th in Moore provides excellent customer…read moreservice. She is eager to assist you with whatever you need. A+ Thanks Michelle! PD

I love public storage because good price on certain storage units, plus I was worried about not…read moregetting everything in our storage unit. The only thing I don't like is the hill that is directly in front of my storage unit. I'm surprised that the gates closed at ten at night.

The service at the counter was fabulous. We were in from out of state, trying to find storage for…read moreour son at OU. We secured a 5 x 5 closet. When we flew back out at a later date to move him out out of the dorms, we discovered that we weren't going to the storage unit after all since our son had security Summer job there and had found a subl. But I can't emphasize enough how great the gentleman was at the front counter. He was kind and considerate and gave great service. Really appreciated that. If we end up needing storage down the road for our son or our other son, who's headed out that way, we will definitely go back to this location.

I rented this unit at $100/month less than a year ago. This month, I received notice that the rent…read morewas increasing to $180/month, an 80% increase. A price increase of that size with only 30 days' notice feels excessive and makes it difficult to plan or budget. My experience with the facility itself was fine, but this pricing practice is the reason for my low rating.

My partner and I used this storage company for the entire summer. We will always stick with them…read morefor all of our future needs. They're so personable and make a real effort to make their customers feel respected. We also felt extremely safe on the premises. They have great security measures and rules. Highly recommend!

Pamela was very helpful and friendly, clean and safe facility, would use them again.read more

This was the easiest storage unit I've ever been able to snag. Being a military brat and then…read morespouse, clearly I've moved a lot, but I appreciated the online application and the Sunday staff who were so helpful. I highly recommend. They are easy to get in and out of, wide driving, and lots of boat storage!

These people are Outstanding!!! Their Customer Service is Superb!!!…read more I have been storing with them one year and a half already. I have stored with them in three of their locations in Texas: 1) Plains Blvd, Amarillo, TX - 2) Keller, TX - 3) Britain Dr, Amarillo, TX - The common denominator besides being the same company in different locations are: a) Their Customer Service is Excellent!! In all their locations they offer you the same quality of attention, politeness and take care of your needs. They train their employees well, with excellency. b) Their easy to navigate Website simplify your life!! You'll find on their website, excellent deals!! It's better to start your rental process online, because of their unbeatable prices!! And you can make your monthly payments online. c) Their units are well lit, very clean, very secured and with cameras all over their properties. They really beat the competition with their prices, quality Customer Service and the great condition of their units. I highly recommend to anyone with the need of Storage this company!!! :) Thank you guys!! Y'all are the Best!!! :)

They have the best customer service ever. If you need quality service and value rent here.read more

I was so happy to find a locally owned storage facility that seems to have all their ducks in a…read morerow. Specifically, I was looking for a storage facility that would accept packages and place them in my unit for me. Disco! (Credit where credit is due: Yelp Intern Chris found this place for us after researching many options.) When we went earlier this week to check it out, Mike, the property manager, could not have been nicer. He mans the front office, lives on the premises and oversees the property at night. The also pay a separate security firm to make nightly patrols of the property. Every morning, they post the security report from the night before on the desk in the office. It's a small but thoughtful touch, especially when you're trying to decide if this is the right place for your things. The front office is spic and span, as are the hallways and units. The hallways and units are cleaned daily, the grounds are maintained weekly, and pests are exterminated monthly. Everything we saw looked perfect, and I felt totally comfortable leaving my things there.

Constant Rate Hikes! When we rented our unit the price for a 10x15 was $80. drive up, no climate…read morecontrol, just a basic unit. The property has been sold 3 times to date. We are now paying $180 for the same unit!!! Talk about budget busters. Customer service is horrible now. Was a $14 late fee now it's a $33 fee. The previous owners/management would work with you. They were pleasant & willing to work you. These people are just RUDE, so don't expect "customer service" or even a clean place. Went back last year to check on things and it was dirty and run down. We've been with this storage facility for over 13 yrs because we moved out of state. It feels like a racket and they're holding you hostage with the continuous rate hikes. Supply chain increases does not apply here so I don't understand how they can justify their prices/increases. DO NOT RENT HERE!!! Not worth it.

What a nice facility! So clean! And the prices are GREAT! Miranda helped my hubby and I with a…read moreunit and she was so helpful and kind! This girl has a great personality, which is my real favorite! Thank you so much for your kind assistance!!

This Public storage is the worst we booked a reservation the day before we were supposed to move…read morein. We did not move in and paid for it and asked for refund and the manager refused. He kept the money even though we did not move in Will never use this storage again

Holly was very helpful with explaining everything during the purchase. David assisted with showing…read morethe units and finding the one that best suited my needs. I recommend this business for anyone looking to store stuff.

‼‼ THESE PEOPLE ARE THIEVES ‼‼ These people have completely…read moreturned my life upside down. Attached is a screenshot of the confirmation that I received that my move out was scheduled for 4/26/22. Decided on a whim to check on my storage unit to start getting the small things out yesterday 4/21/22 and found out that my code did not work. Heard from management the next morning and was given the horrific news that my storage unit had been trashed out by whomever is employed at this facility because they "thought " I had abandoned my unit after just a few days of my last communication with them before this happened. I had my ENTIRE household belongings in that unit. Things I worked hard to get back after losing everything once already in a fire in 2017. To top it off, I was given a code to their locked dumpster to look for anything thrown away that wasn't of value to whoever decided to steal my stuff in the first place, and had to dumpster dive to retrieve my car title, a spare set of my car keys, a few family pictures, etc. NO ONE part of the management or staff offered to come help me. I was given pathetic apologies and told that they are sorry for the inconvenience this has caused. YOU THREW MY WHOLE LIFE AWAY!!!! I recommend anyone housing their belongings at this horrendous establishment to get your things ASAP before this happens to you too. I owed no money, gave proper notice and these thieves took it upon themselves to do this to me!!!!!

I appreciate the excellent customer service that I have received from Jeff. Anything I need…read moreassistance he goes above and beyond to make sure I am taken care of. If he hasn't received an increase in his pay he needs a raise.