I had to pick up my own supplies for my shirt. I had to make an appointment to drop off the shirt…read moreand then an appointment to pick up my shirt. She wanted to charge me $70.00 to add an elastic to the collar. I paid $19.99 at Winners for that shirt. When I told her that I would not pay that, she called me rude. I told her to remove the alterations, that I would go somewhere else. She refused and threatened to call the police if I showed up at her house.

I have been taking my clothes for alterations to Marge for…read morefive years. She is very professional and has on occasion, worked to have my alterations completed early to accomodate my vacation plans. I am very happy overall with her work and appreciate her "sense of fashion".

Very nice and helpful lady, but doesn't do men's alterations. She did suggest alternatives which…read more i appreciated.

"Material Things" in Nanaimo is the worst seamstress. Not only did she do a hack job on my…read moredaughter's prom dress, she laughed and me and said it wasn't her fault and that I wasn't getting my money back. I don't care about the money. It would have been nice if she were reputable enough to admit when she made a mistake and offer to fix it somehow or at least apologize.

Took part in the 3 day Ron Collin's retreat and it was amazing. The facility was clean and the…read morefriendly staff set us up with treats coffee and tea and a fridge for our lunches so we were all set to spend the days learning. Great selection of fabric, notions and machines.

Always pleased with the service and selection at Snip and Stitch. Very dedicated staff and owners…read moreare lovely, kind and considerate. They offer very interesting sewing classes for quilting as well as garment making.

My wife was injured in an auto collision the first week of June and we found ourselves in need of…read morean adjustable bed. The folks at John's went so far above and beyond normal service to help us get set up, it was mind boggling. I can't recommend them enough. No words can express how grateful we are for all their help.

My parents went to John's Barn & Bedroom in Nanaimo because they were told by the owner that he…read morecould help them find a firm, supportive mattress that would relieve their chronic back pain. They trusted his advice and purchased a mattress for over $6,000, believing his assurances that he would make sure they were "100% satisfied" and that if there were any issues, he would make it right. Within just a couple of weeks, they realized the mattress was far too soft and uncomfortable. They went back to speak with John multiple times, but instead of offering any meaningful solution, he told them to "keep sleeping on it" and that their bodies would adjust. Months later, their back pain has only gotten worse. Now, he is refusing to stand by his word and has told them it's a "final sale." This entire experience has left my parents feeling misled, disappointed, and taken advantage of, especially after choosing to support a small local business instead of purchasing from a reputable Canadian company that offers a 365-night trial and full money-back guarantee. As someone who has personally tried the mattress during a weekend stay, I can confirm that it is extremely uncomfortable and causes back pain almost immediately. It's unacceptable for a business owner to promise satisfaction, take thousands of dollars from seniors on a fixed income, and then walk away from his word when the product clearly fails to deliver. We hoped John would make this right, but since he has not, I feel it's important to warn others: think twice before purchasing from this store. If you want honesty, comfort, and accountability, look elsewhere.

I wouldn't recommend Barry's to anyone. When my daughter got a zippers replaced on riding boots…read morethat were two years old, they didn't last a month. When she called, she was told unpleasantly that she was too rough on it. Ummm... riding boots fit tight and you have to crank them over your calf. Zippers are supposed to last way longer than a month.

Barry's is awesome! Great prices, efficient service, and good quality work. I've had a few dresses…read moretaken in and hemmed and all have turned out great! Would definitely recommend.

I will revise this if resolved. I am extremely upset with the quality of work from Bergner. I…read morebrought in three items of clothing. My favourite outfit has shrink by two inches and is now unwearable by me and was I'll pressed, it looks like it was rolled up in a laundry bin --cost of garments $500 US plus tax. My Farm Rio dress was I'll pressed, I'm away and am now worried about it also shrinking in size. Although the third garment is wearable, it too did shrink and the colours ran. These are all items that have only been worn a few times and dry cleaned with success in Vancouver. They now smell heavily of detergent, like they were just thrown in a washing machine without care. Total losses are well over $1200 for me. Worst dry cleaning experience ever!

I travel from the Sunshine Coast for work a lot and have to wear suits. I have used several dry…read morecleaners in several places and, hands down, Bergner is my absolute favourite dry cleaner. The clothes are always clean, they feel great and smell way better than a lot of other dry cleaned clothes. The price is fair and the service is always friendly. My only suggestion would be that they get the eco, reusable dry cleaning bags to avoid all the plastic

Terrible job. Carpets are still visibly dirty despite being new. 2 years old. Did not stand behind…read morehis written guarantee. Did not even want to come and relook at them. Only wanted to make sure I new how to pay him when we spoke on the phone. Would not recommend or use again

The new owner of Lee's Nanaimo Carpet Cleaning company goes above and beyond expectations. He…read moreanswered all our questions, provided an honest online quote, showed up on time and did an amazing job on our carpets. He wore booties and used these corner protectors that assured me that he cared about our personal belongings. They even take on the spot debit!! Great service and will recommend this company to everyone who is in need of carpet cleaning services.

I'm a traveler passing through town, had laundry that needed washing, came to Busy Bubbles. Had a…read moregreat experience here. The machines are kept really clean, and I was able to get coins for the machines with a credit card. Would happily return on a future trip.

Busy bubble has a great business that has been around a long time. The people are honest and…read morehelpful who own the place. Prices are fair to wash and dry and the seamstress work is great. Robert O'