Customer service : Terrible. Affordability : Over priced for finished product, she under quotes you. Professionalism : Poor Quality of work : Mediocre at best. The owner was nice and friendly at the original meeting/consultation.(They were recommended by a local bridal store). However when it came time to return and see how the alterations went, the dress was ridiculously huge (still). And the original quote was WAY under what the actual bill was,this was for a dress that required a reduction in size not addition. When questioned about fixing the fact that her alterations weren't even close to the right size, she said that there would be MORE fees for it! She went on to say that the alterations were done correctly the first time. Blamed the fact that they dress didn't fit because too much weight was lost in the 18 days it took for alterations. 18 days....to lose enough weight that the dress was still way oversized? This is where the true colours started to come out. 18 days is not enough time for anyone to lose enough weight to throw off the original alteration sizes to the degree that this dress was still in. To make the situation worse, the straps for the dress were still pinned and not sowed in at all. She refused to fix her bad quality workmanship. Blamed the customer for her own mistakes. And way over charged based on the original quote for a dress that was not possible to wear. All SIX days before the wedding. And refused a discount or refund for her terrible services. Also refused to fix it. She was rude and very unprofessional, providing no solution or willingness to fix the situation. It took the business who recommended her, to call her and speak with her after inspecting the work she did, and hearing about the terrible/abusive customer service she provided, for her to fix the dress. When the second measurements were taken, she didn't speak, there was no apology and seemed rushed to do it and upset (obviously). She also said that it wouldn't be ready until the day of the wedding, unacceptable for a person and business owner who behaved in the manner she did, and to treat someone who already has so much to do with getting a wedding organized already. Not to mention who lives way out of town. 5 days passed (with no communication from the business). There was so much uncertainty, worry and stress that she would pull through with a decent result of quality work and not sabatoge. The dress was not "perfect fitting" in the end, but still beautiful and we're able to pick it up a day before the wedding. Would and will not recommended this business to anyone ever. Stay away. read more

i have had two prom dresses, flower girl dress and many of my clothes altered at material things and i have never left there without being 100% happy. she does amazing work. making/altering a prom dress requires alot of COMMUNICATION to ensure that it is going to be what you want in the end. Clearly there was a lack of communication about your daughters prom dress which is unfortunate. i have been going to this seamstress for many years and she has never been anything but nice i doubt she laughed at you. saying shes the worst in nanaimo? thats a little dramatic and shes quite the opposite infact Material things is the BEST seamstress in nanaimo and She works harder than anyone i know especially around prom time, a 14 hour day for her is not unusual and i can guarentee she will satisfy her clients needs :) read more

I can't recommend Corinne highly enough. She has an eye for detail and ensures that everything she does is perfect. I have used Material Things for both custom made items and alterations over the years and everything has been flawless, completed within the timeline stated, and fairly priced. I have referred many brides (including my sister and sister in law) to Corinne knowing that she would not let them down. I used an alternate seamstress when living in Vancouver, never again! Worth the ferry trip to see Corinne and make sure it's done right! Five stars and I would give more if I could! read more

Corinne altered my wedding dress and did a fabulous job. She was professional, supportive, and a pleasure to work with. Thanks to her, my dress fit like a glove and I was comfortable and confident on my special day. Her quality of workmanship was very apparent and she made sure it was perfect before I walked out the door. I highly recommend Material Things! Thanks so much for all of your help and your wonderful work, Corinne. You're amazing! read more

I have used Corrine at material things for years and she has always done the most amazing work! She has altered everything from jeans, jackets, dresses, swimwear etc. She is a very talented seamstress, she can make anything just from a picture. I would recommend her to anyone looking for simple or complicated alterations. read more

Both my daughters had their prom dresses altered here and Corrine did a fabulous job. She has also altered a few things for myself over the years and I've always been pleased with anything she has done as well she is a very pleasant person. This is why I will be contacting her to do my dress for my daughters wedding. read more

Material things is a great business. Corinne is the best! She knows exactly what she is doing. She altered my prom dress beautifully and did an amazing job on my friends wedding dress. I know I will go back if I ever need to alter another dress. I would recommend her to anybody that needs a seamstress. read more

If I could, I'd give Material Things 6 stars. Over the years I've taken numerous articles of clothing to Corrine, including 4 bridesmaid dresses, and the results have been perfection! I wish I was aware of her expertise when I was looking for someone to make changes to my wedding dress. read more