Ok so we are on vacation and needed to cover our tracks from a small accident we had with our…read morebedding at our B & B. I want to give huge props to the hardest working under promising and over delivering woman in Gibsons. Normally she wants a 24 hour turnaround for wash and fold service. We needed it faster, even though she couldn't guarantee, she performed like a champ! And no I'm not young, cute or even all that charming, so go figure.‍

In response to your comment. I am sure we had masks on because one of your rule was no mask no…read morewashing. What we didn't like was how you handled our clean cloths. You bought it out to us but we could have took the clean cloths from the dryer and put it into our own clean bags. We didn't have a lot of cloths to wash but we were also not sure if your hands were clean. We specifically said to let us know when the cloths are done and we will take it out of the dryer ourself. On top, you were very rude and you did yell at us when you were the one who told us to come back at the specific time that you said our laundry were going to be done. We rushed back on time because we didn't want you to touch the clean cloths out of the dryer. We wanted to take it out ourself. Also you were the one who told us that if we show up late, you are not going to wait and will lock up right on the dot at closing time. We ended up bringing the cloths back home and washing them again. You may think your hands are the cleanest but we don't like other people touching our clean cloths and you didn't listen to our instructions which we repeated to you when you told us to stand outside. I have to say your listening skill is very questionable along with your reading skill. Please read what I wrote before responding. $5 is for wash, laundry detergent and softener (excluding drying). Also, we did ask you about dry cleaning service. I do know a lot of laundry mat outsource this service. You were the one who told us it would be $20 a shirt which we thought to be a bit overpriced.

I had to pick up my own supplies for my shirt. I had to make an appointment to drop off the shirt…read moreand then an appointment to pick up my shirt. She wanted to charge me $70.00 to add an elastic to the collar. I paid $19.99 at Winners for that shirt. When I told her that I would not pay that, she called me rude. I told her to remove the alterations, that I would go somewhere else. She refused and threatened to call the police if I showed up at her house.

I have been taking my clothes for alterations to Marge for…read morefive years. She is very professional and has on occasion, worked to have my alterations completed early to accomodate my vacation plans. I am very happy overall with her work and appreciate her "sense of fashion".

Very nice and helpful lady, but doesn't do men's alterations. She did suggest alternatives which…read more i appreciated.

"Material Things" in Nanaimo is the worst seamstress. Not only did she do a hack job on my…read moredaughter's prom dress, she laughed and me and said it wasn't her fault and that I wasn't getting my money back. I don't care about the money. It would have been nice if she were reputable enough to admit when she made a mistake and offer to fix it somehow or at least apologize.

These people go out of their way to ensure you find just the right product. I've used the printing…read moreand computer department with great success. Also I now see they have smaller items for Christmas Stockings. A must experience retail outlet!!

I called for service for my old washer that was not draining…read moreHe came the same day and fixed the squeaky pump. I was very happy with the service and I called people in nanaimo they said they could not come fora week and the bill would be 100 bucks more.

Hmm, looks like I got scammed also - fridge problems - phoned, came same day. Took apart our…read morefridge to get at the evaporator fan motor so he could get the part number to order one. He would phone us with cost and if he could get one. Four days later - no call. Nada. BUT - I did not pay him the $89. service call - saying we will settle up when the fridge is working again. He didn't like that, but left with my motor. Giving him 2 more days then I am getting another fridge and scrapping this one. Will phone him to cancel all work on this file. Service call? Maybe if he shows up next week and is apologetic.

I had a well pump issue on North Galiano Island and needed to find someone to fix it ASAP. I phoned…read morearound but all the local plumbers were busy, but Terry from Red Williams suggested they would try their best to help me out the next day, and they did! Andy and Tristen arrived, assessed the problem, made the required repairs and got the well pump running like new again, all within one hour at site. Very well done and highly appreciated!

I contracted Red Williams to perform a well and water test, which for the most part they lived up…read moreto expectation with one exception and thats there phone and emails customer service skills. Don't expect any typical customer curtesy skills for this team, you left feeling like you serve them. Theres never a Hi or Thank you in any of their communications even when you offer them up in reply. My well water didn't meet the standard I was use to and when I asked for their recommendations on a water filtration and iron removal solutions they suggested a chemical salt process. I questions there recommendation with a few questions and I was which left me feeling like I was stupid and not a professional, and how should I challenge a professional. This even after credible study online says not to use salt water softeners longterm. My last email to them that was nothing but respectful received no reply. There for I recommend you select another provider for your well and water filtration needs.

Small locally owned food coop focusing on organic and locally sourced food. The deli case broke…read moredown the night prior, so the goods in the fridge went bad. :-(. But we were still able to pick up yummy supplies for our lunch like Daiya dairy-free cheese slices, bread, hummus, chips, salsa and cured salmon. One small gender neutral bathroom available. Will be back!

Pomme worker(s) don't wear masks, act evasive and act untoward when confronted…read more I was in the Pomme store in Nanaimo at 7:30 PM on March 3rd, 2021. I grabbed a few things quickly and checked out. When checking out I noticed the cashier was wearing one of those small plastic chin strap guards. It doesn't even cover the nose, and is far from the mouth anyways. It's worthless as a mask. I said what "I think what you are wearing is useless as a mask". The cashier heel turned, "Well, I have my reasons for wearing it" and acted like I was untoward and none of my business. I've been wearing masks for everyone for the last year, to help reduce COVID infections and recent infections have a circuit breaker in April 2021 in BC. Because of this, I think not wearing a mask is not a cool move. Also, I would like to know before shopping if a store workers ignore health guidelines. Store was almost empty besides the cashier, so the cashier was a manager or well seen by the management.

Not impressed at all! He took my son's Muvado and scratched the back because he didn't have the…read moreright tools... didn't know what he was doing! And it didn't work! I wouldn't trust them at all! I also took other watches in for batteries and they were tacky and had no service skills whatsoever.

I had a very, very positive experience. Vince sized 2 rings for me and changed the clasps on 5…read morechains to make them easier for me to use. Other jewellers had been no help at all, so I really appreciated Vince's knowledge, expertise, and friendly and welcoming personality. He did a beautiful job of all my pieces, and in record time. I cannot recommend Vince and Paulan's highly enough. Tara Sinclair