Great service on a small windshield crack repair. Carlton fixed it immediately without an…read moreappointment. The price was significantly lower than the safelite estimate. Thanks!

Fast and superb work! I highly recommend!…read more Very affordable - and so professional. I can say enough good things about this place.

Darin is amazing! I called him about my cracked windshield and he took all matters into his own…read morehands, starting with the insurance company! Days later he was in my driveway installing the new windshield! Amazing - thanks Burzette Auto Glass!!

Excellent service! I called Darin about my cracked windshield and in no time he came to my house…read moreand replaced it. Fast and professional Darin is your guy!

After waiting all week for someone to come replace our windshield, the guy shows up early and tells…read moreme they can't do the work because our garage is too cold. They work in MN, they should be prepared for this kind of weather! So they refused to fix it. They told me they would come back on Monday to do it instead. I called the office and the lady I spoke with told me they wouldn't make it on Monday and they have to do it on Tuesday. I said that they are inconveniencing me and they should be prepared for this. She said she would put me down for Monday morning and that was a lie. She ended up scheduling me for Tuesday anyway. Not a very trusting place to work with. They should have portable heaters for this time of year. Worst experience and the lady was rude.

Repairman arrived at my home to replace my windshield right on time. He was friendly and…read moreconsiderate and did excellent work. I would highly recommend Safelite.

I have used this Abra in the past and have been very satisfied with the work. However the last two…read moretimes I have called, they are 2.5 or more weeks out just to do an estimate and their work schedule is even further out! A direct competitor did my estimate the same day (vs 2.5 week wait at Abra) and was able to get the car in for repair within 10 days. Sorry but you're just not competitive any longer and I'd suggest you look elsewhere.

They're front office staff seem stressed with the work demand and may at times reflect that towards…read morethe customer, hence the minus one star. When I took my vehicle there they were right in the middle of major construction in the front of the building. The addition will add a much needed customer lobby. The current facility looks worn down in the inside with two chairs to sit in while you look at the front office staff pushing paperwork, not very appealing. David was the guy who helped to give me a quote for the repair work and handle all the paperwork between my car insurance company as well. The side of my vehicle was badly damaged from a snow accident and the estimated time David gave me to fix this was two weeks. The vehicle was fixed to the exact date that he quoted and the work ended up costing slightly more than he thought but he didn't make me cover that; he stated he would contact my car insurance company and discuss with them. All in all, they were able to get me on the schedule a week after I brought my vehicle in for a quote. The estimated repair work took 2 weeks, which is reasonable considering the extent of the damage. The vehicle was repaired on time. I only had to pay my deductible, no other hidden or unforeseen fees.

So impressed with the high quality work and communication on the recent fender repair and painting…read moreof our 2017 Buick Cascada.

Our hybrid was rear-ended and Rossi got us back on the road. Everyone was professional, friendly,…read moreand knowledgeable. The car looks perfect now, and the staff even detailed the interior of the car before returning it to us. This isn't the first time we've been to Rossi, and if we need body work in the future, we'll certainly be back. Excellent experience.

Very prompt and affordable. I'm so happy with the quality of work and their timeliness. I would…read morehire them to to all my glass needs. They replace my picture window and it looks awesome. Thank You Affordable Glass! Sincerely, Curt Paulson

Fast, friendly and perfect custom cut. Just had them do a table top and will get more from them for…read moreour house. They have lots of shower door options.

I brought in a truck with some minor rust (2 locations, a few inches in size) and some stone chips…read morein the paint. The job was a general restoration; there was no collision damage. First, the good: They did excellent work; the truck looks gorgeous! They even had custom replacement vinyl decals cut and buffed all the paint that they didn't replace in order to make sure everything matched. I have no complaints at all about the quality of their work whatsoever. If I were only reviewing their work, I'd give this shop 5 stars. The bad: Their business practices leave a *lot* to be desired! Originally, I was presented with two quotes: one higher, one lower, depending on how much restoration work I wanted done (i.e., just fix the rust, or repair all the small nicks and chips too). I authorized the larger of the two, since I thought that a thorough restoration was worth the extra cost. After over a month in their shop, I received a call notifying me that the work was complete. All is well so far. However, AFTER the work was finished, I was informed that the bill was now the SUM of the two original quotes (over $5600 total -- a very unpleasant surprise!), not just the larger one that I had authorized. To add insult to injury, I was informed that using a credit card to pay would also result in a 3% surcharge above and beyond the already inflated total. This had not been discussed earlier either. Consequently, the job cost far more than what I had agreed to, and I had no option but to pay it as the work was already finished. After taking the matter up with their management, they offered to drop the 3% surcharge, but that was the extent of their accommodation. They assured me that any misunderstanding was entirely my fault. As an engineer, I deal with vendors and contractors on a regular basis -- usually for far larger dollar amounts than this -- and I've never felt misled to this degree. In summation, if you need body work, this shop will probably do good work, but be ABSOLUTELY SURE that you understand what your final bill will be when talking to them and that there is ZERO wiggle-room on their-part. I'm not sure if my experience was due to a sloppy presentation of their quotes or outright deception (it felt more like the former than the latter), but either way, I'll be avoiding this shop in the future. As always, the old saying applies: "caveat emptor."

Got my car fixed here. Nice staff. Tom, the owner is nice to talking to him. Called me to make sure…read moremy car is good, I appreciate to fix my car