1. Safelite AutoGlass

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Rochester, MN

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Services - Safelite AutoGlass

Auto mirror repair

Auto mirror replacement

Auto window repair

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4 years ago

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That's great to hear, Mark! Thanks for your recommendation.

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5 years ago

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8 years ago

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7 years ago

Came to my shop to replace windshield on my semi truck was in and out in under a hour no leaks clear glass perfect job

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7 years ago

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12 years ago

Great service. Joe was friendly and very fast. Second time using Safelite and have been impressed both times.

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9 years ago

Great job, good service. I took my 2015 Malibu to have windshield replaced, I am very satisfied. Thank you!

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Ask the Community - Safelite AutoGlass

Med-City Collision

Med-City Collision

(6 reviews)

I brought in a truck with some minor rust (2 locations, a few inches in size) and some stone chips…read morein the paint. The job was a general restoration; there was no collision damage. First, the good: They did excellent work; the truck looks gorgeous! They even had custom replacement vinyl decals cut and buffed all the paint that they didn't replace in order to make sure everything matched. I have no complaints at all about the quality of their work whatsoever. If I were only reviewing their work, I'd give this shop 5 stars. The bad: Their business practices leave a *lot* to be desired! Originally, I was presented with two quotes: one higher, one lower, depending on how much restoration work I wanted done (i.e., just fix the rust, or repair all the small nicks and chips too). I authorized the larger of the two, since I thought that a thorough restoration was worth the extra cost. After over a month in their shop, I received a call notifying me that the work was complete. All is well so far. However, AFTER the work was finished, I was informed that the bill was now the SUM of the two original quotes (over $5600 total -- a very unpleasant surprise!), not just the larger one that I had authorized. To add insult to injury, I was informed that using a credit card to pay would also result in a 3% surcharge above and beyond the already inflated total. This had not been discussed earlier either. Consequently, the job cost far more than what I had agreed to, and I had no option but to pay it as the work was already finished. After taking the matter up with their management, they offered to drop the 3% surcharge, but that was the extent of their accommodation. They assured me that any misunderstanding was entirely my fault. As an engineer, I deal with vendors and contractors on a regular basis -- usually for far larger dollar amounts than this -- and I've never felt misled to this degree. In summation, if you need body work, this shop will probably do good work, but be ABSOLUTELY SURE that you understand what your final bill will be when talking to them and that there is ZERO wiggle-room on their-part. I'm not sure if my experience was due to a sloppy presentation of their quotes or outright deception (it felt more like the former than the latter), but either way, I'll be avoiding this shop in the future. As always, the old saying applies: "caveat emptor."

Got my car fixed here. Nice staff. Tom, the owner is nice to talking to him. Called me to make sure…read moremy car is good, I appreciate to fix my car

Safelite AutoGlass - autoglass - Updated November 2026

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