I remember they were reasonably priced at the time they installed my new roof a few years ago, but…read moreyou get what you pay for in the long run. Horrible with communication and customer service. Unprofessional and unresponsive via phone and email. My roof is still under warranty and there were a few loose shingles I asked them to inspect. They disturbed my tenants when I specifically asked them to coordinate with my property manager first to schedule a time to go to the property. Nothing was fixed because they didn't notice anything awry, but the photos my property manager sent show otherwise.

I had an exceptional experience with Braden and his team. A friendly receptionist answered my early…read moremorning call. She set up a next day appointment on the job site. Braden showed up on time and was extremely friendly & knowledgeable. He really knows his stuff. He didn't propose the most expensive solutions to my roof & gutter issues. He laid out logical solutions that were cost effective & I really appreciated that. The work was finished quickly and for the agreed upon quote. Top notch execution. Fast, friendly, professional operation. I highly recommend Braden's services for all of your roofing / gutter needs...Residential or commercial.

One of the better experiences. Truthful And excellent workmanship. Upgraded our shingles at no…read moreextra costs.

My experience with JR & Co has been nothing less than excellent from start to finish. Luke Williams…read moreis the very knowledgeable project manager that was very helpful and genuinely committed to making sure that the project was successful. He made the process of working with my insurance company very simple and was very familiar with the adjuster who was assigned. When it came time for the team to show up Luke was there to put up protective equipment around all of our garden essentials and the crew was very mindful of our belongings while constantly loading the roofing trash into the trash trailer. Even though the crew is Hispanic there was an English speaker who communicated the daily plans with me at all times of the project. I ordered a designer shingle which is less common, but the crew told me they have many years installing several dozen projects with the same shingle and have had plenty of experience with how to install it. When the project was completed they spent a considerable amount of time cleaning the yard to free it from nails and the smaller debris. I will be happy to recommend JR & Co to as many people as I can for as long as it is relevant.

Before I began looking for a company to repair my roof after the "great hail storm" in KC, I first…read morehad an unplanned contact with the owner, Chris, who lives locally, and had a genuine conversation with him. Chris got me hooked up with an evaluation with Braxton, who came to my house almost immediately. Braxton made everything clear and did not try to sell me into anything. He answered all of my questions and made my wife and I feel good about the process with not only Handlin Construction, but with my insurance agency. I was the first house on my block to get my roof done and Braxton kept up with me via texts or calls frequently just to check in. I didn't pay a dime until the job was completed and my insurance claim was settled. I am very grateful to Chris, Braxton and the whole crew (who left my yard cleaner than before they started the work!) of Handlin Construction. I recommend this company do to the communication, the no pressure/reassuring process, and friendly/trustworthy employees. -Edwardsville, Kansas

Very good company and they did the work completely and effectively. Me and my wife were very…read moresatisfied. Braxton kept us informed of all aspects of the repairs. And Handlin Construction. Semper Fi

During the last heavy storm, we a piece of our facia ripped off and our gutter tore loose from the…read morehouse two stories up. With additional pending storms looming, we were afraid the whole gutter would be ripped off and damaged if not repaired quickly. I called on a Wednesday morning, by noon I had a quote. We got back with them late Wednesday afternoon. The job was completed THE NEXT DAY. They matched my existing siding and the repair is flawless. The crew was courteous and professional. We are very impressed.

They did a price compare on another quote but ended up getting a better warranty because they are…read moreplatinum preferred by owens corning which makes a huge difference. Install and done in one day. we picked the higher end deck defense underlay color sand dune with the trudef duration flex absolutely no high pressure, we had defective shingles from another roofer 14 years ago and had to pay out of pocket. They gave us several ideas several options. We decided to wait till fall and they never hassled us. Great communication texted and emails. installed what we asked for and even did some extras that we didnt know they were going to do. roof and colors look great , warranty paper work as what they said and no hidden costs or fees it was what we agreed on. just perfect!!!!! they did a great job with clean up they spent alot of time cleaning up and making sure it was all clean , no damage to anything either

If I could give 10 stars, I would…read more We've been using Acord for all our roofing needs for the past 15 years. Brian is 2nd generation (at least); I started doing business with them when his dad was still running the business. We had a leak in a valley after buying our home and he went up there with a hose, in and out of the attic, etc. He spent a good amount of time figuring out what was going on, and how to best fix it. After fixing it, he said on the way out, "Let me know if it leaks again and we'll come take care of it." You've got to love a company that stands by their work! Over the years we've had a lot of minor repairs done both here and at our home in St Joe, put on a rolled roof, had flashing, shingles, and chimney masonry repair work done, put on a full shingled roof on our primary home, and had gutters completely replaced. They've done it all for a lot less than others bid and I've never had to question the quality of their work. Brian and his team have always been VERY responsive, calling us back right away, getting someone out to make repairs when needed right away, and always standing by their work. They've always gone above and beyond (e.g. coming in to spray oil-based primer over the stains on a 20' ceiling because I couldn't reach it with my ladder after they fixed the leak above. It's those little things that go above and beyond. If anyone ever asks for a roofer recommendation, we don't hesitate to recommend Acord. They've been around a long time, with good reason.

Brian made the effort to come by to discuss my situation and assured me that everything was done as…read moreexpected (correct shingles), and that when insurance companies 'test' shingles, they will always say that they are 30 year. He informed me that had I called him, he could have had it verified. My recent roof was installed and I had to question the installers as to why they were not using plywood to protect my home the same way Acord did. It seems these installers were in too much of a hurry to do that and now they get to come back and fix the resulting issues. I believe what Brian is telling me and I appreciate his attention to detail.

After a recent deluge, I contacted Tim, with Central Plains Roofing, when our roof started leaking…read morein two places. He had his crew chief out here in a couple of days and had a crew up on our roof in no more than a week. It only took them one afternoon and we were good to go. They were nothing but courteous and Tim called frequently until his schedule permitted the work to be done. (Communication is crucial to my satisfaction) They didn't insist we needed a new roof, though ours is 23 years old. For a tenth of the cost of a new roof, they repaired the one we already had. My only reservation is that the whole crew was Mexican. Or Mexican-American, -I dunno. Tim claims that he can't get Anglos to do the work.

Had an issue with our roof, Alex came out and took care of it quickly. Was excellent service and…read morecharged next to nothing!! Would HIGHLY recommend this company for all roofing needs.

I hired DHI Roofing a year ago to repair hail damage to my home. The nightmare continues to this…read moreday. Client communications has been continuously problematic. Currently they are non-responsive. The roof replacement went well. Gutter replacement was okay. Siding replacement has been a nightmare. The first crew did such a horrid job that DHI had to tear the siding off and install it again. The second crew put a nail through electrical wiring that knocked out power to our internet box. When I turned on my air conditioning I found that they likely also put a nail into my in-wall coolant line which I am having repaired next week for nearly $4000. I cannot confirm until they rip it out to the wall, but a small hole I cut in the wall had a new nail just an inch from the line (and nowhere near a stud where it should be). I reached out to my project manager, Casey Jolley, 3 days ago and no reply. I reached out to his manager, Manny Santos, also and no reply. I called the main office this morning and they could not put me through to anyone I could discuss the issue with. They promised me 6 to 7 weeks ago that the garage doors would be replaced in 3 weeks. Nothing. Not a word from them. Other minor repairs that could have been completed in the past year are still not done.

Hired Casey Jolly out of the Columbia office. He was so professional and knowledgeable about the…read moreentire process. He helped me walk through filing the insurance claim, he was very responsive to calls and texts, and they did an exception job and completed it very quickly. I couldn't be happier with my new roof!

I needed a minor repair of 1 piece of siding that was fell off my 2nd story during a recent storm…read more Since EEC was the installer a few years ago I gave them a call to get a quote, provided pictures but after 5 weeks they were still not able to send anyone for the repair due to not having a 'repair guy' on staff.

We had so much work done by this company. We had put it off for so long. New roof, windows,…read moredoors, gutters, wrap and siding. Went from a house that was ok, to something seriously spectacular!!! And, since the next 20 years or so will see us get too old to be doing repairs and upkeep on our own, this was a perfect option! The crew did a great job picking the job site up every night before leaving!! They worked long hard hours, we're knowledgeable, respectful and did an amazing job on it all!! I went with this company because I knew someone that used them, so I got a chance to see their handy work before they even stared on ours! I would gladly give them a glorious review!! I can't wait to see the savings roll in!!