This was by far the best roofing experience I've ever had! Jason, the project manager, was on site every day the crew was here. He was there after the crew left, making sure all the nails were picked up. The crew was unbelievable! They were here from 7 to 7 each day and got the job done extremely well and fast! Great communication! Highly recommend this company! read more

We had our roof replaced and new guttering with helmet (leaf guard) installed by JG Contracting. Absolutely no complaints about the quality of their work or anyone from the company. Their work was top notch, both on the installation and the business end. Everyone I came in contact with was knowledgeable and pleasant, as well as very professional. I would recommend this company to anyone needing a new roof, gutters, and helmet. read more

We just want to say what a GREAT job JG Contracting did on our roof and gutters! We just finished the process this week, and everything--from discussing the project, to their interfacing with my insurance company, to the roofing job, to the gutters, to the payment--was seamless, user-friendly, and hassle-free. Because JG handled most of the communication with my insurance company, it took a lot of stress off of us, and we appreciate that. The team who put on the new roof were all great guys and extremely hard workers. They did their best to protect our landscaping and window screens, and when unexpected events occurred (like needing new decking because the original wasn't up to code), they rolled with it and never lost their good attitudes. We really appreciate their expertise; we've had several storms since our new roof went on, and there are NO leaks! Hurray! Special kudos to Garrett Robinson, my project manager; Brandi in the front office; and Joe Gentle, the owner, for being patient with all my questions and answering my concerns so thoroughly. They are very professional and quite obviously committed to great customer service. Thank you to everyone at JG Contracting for their excellent work and wonderful attitudes! We love our new roof and gutters! read more

The roof is fine. Getting it was difficult. The project manager was wondrful sealing the deal, although I marked out items on the contract before signing it. I made it clear that while my insurance had provided the money, I would be using my credit card to pay (easier to resolve legal issues). He said that would be fine. I may be a widowed senior but I have no accuity issues. Full payment was requested. No appointmnt date available or planned on the company's part, I said that I would pay half up front and the balance upon completion. He called my card in and was told there would be a 2.5% charge. I refused to pay that. Unfortunately, the charge went against the project manager. He was to get back to me with an appointment. During the next two weeks, my calls were not returned. One call to the office produced negative results. Finally, two weeks having passed and no appointment, I reached a team associate and suggested she look at the paper with squares on her desk. I explained each square had a number in it and asked her to find the first blank square, write my name in it and provide me with the number. She said that there was more to it than that. I have owned two service businesses, never took money before the service was provided, never charged for the use of a credit card and never concluded the initial meeting without scheduling an appointment. That being said, the crew arrived, did their job and cleaned up. Unfortunately, after being reminded to lock my gates (signs theron also request this), they pulled them to look locked but did not. The project manager never showed up to inspect or collect. The next day, I called him to no avail. The office reached him and he called that he was coming over. He was not informed that the job was scheduled, much less in progress or had been completed the day before. He noticed the gates were not locked. Only by the grace of God my dogs did not get out! He arrived after office hours so I called the card in the next day, refused, again, to pay the 2.5% and was told it would be charged to the project manager. I know this is long, but things happen that need to be exposed. Would I use them again? Only after asking questions, insuring all fees are included in the initial cost, and above all, scheduling the appointment before signing contract. They appear to have done a good job - the roof looks nice. One last thing - there was a stack of roofing supplies left over for which my insurance company paid. I only saw them because their truck couldn't pick them up until the next day. Do that with every job and, pretty soon, there's enough for a whole roof - what a Christmas party and bonuses! read more

Would you want to do business with a project manager and company that exceeds your expectations in everything?! You bet you would. Randie, project manager for JG Contracting, is knowledgeable with honest communications and a strong ability to work with insurance companies for her customers. But, Randie can only be as good as her company's backup. JG Contracting is equally strong in customer service and follow up. This wasn't my first rodeo to replace my roof...in fact...my third! This is the company you want on your side and this is the quality of work performed you want. Seriously. read more