Alley was fantastic very meticulous and did a great job. The place was very calming and not…read moreoverwhelming

The lady who attended to me was so rough with my nails and kept pulling my hand so hard. Honestly,…read moreI left feeling really hurt and disappointed. It doesn't cost anything to be gentle and treat someone with a little kindness and care. I'm paying for a service, and I don't think I deserve to be treated that way. I've been to many salons before, and I have never experienced anything like this. It was an extremely uncomfortable and upsetting experience, and I truly wish I had been treated with more care and respect.

The first time I came here I was satisfied I left as a happy customer John took his time with my…read morenails and were lovely! I left him a 20 dollar tip because he did a great job!. I came back a couple months later and i can't say the same thing again experience was awful John rushed my nails and he had help from another male worker they obviously work different so my nails looked different one hand had very thick nails like bricks the other hand was a little better they both rushed through my nails they didn't even try to file them nicely it was rushed work! I asked why the rush he said because it was late, as more customers kept walking in. It was a race against time the more they did the more money they would get as it was almost closing time! I also got a pedicure my toe is now infected and it hurts so much! They don't sanitize well! Or they use same clippers without washing them first. I was so unhappy i cried when i got home the next day my toes were hurting i looked at them they were red and purple very painful! I do not recommend them! Yes they have good reviews because they have been around a long time and have great customers that keep going back to them, and they know them because they are regulars so they treat them better. Also extremely expensive i payed 180 for 3 pedicures that weren't good had nails polish on toes and my horrible nails. I seriously hate this place, it sucks when place like this have preferences over some customers. Not to mention the wait.. to get started was more then 30 mins. My toes hurt so much, I've Been getting pedis since 15 never had an issue like this I'm disgusted!

I have always loved this place. I've been a dedicated and loyal customer for over 7 years. I am so…read moredisheartened and disgusted by the decline in quality of services. I have gotten three pedicures over the last 6 months--all for special occasions and my birthday. each experience has gotten progressively worse and the service has been worse and worse. I got cut by one of the techs, who told me it was my fault that I couldn't stop bleeding. And that I needed to go to the dr. Not that she blatantly cut the side of my toe and it took forever for my toe to heal. I went back a couple times to show them bc the cut was deep so when I was ready to go again and finally have it fixed. They only did that one toe. Wouldn't have bothered me but it's was a gel pedi-- so the colors didn't match. I waited a while before I went again, about 2 months-- the tech I asked for was weirdly rude from the get go. Previously we had had pleasant interaction outside of the salon so I was genuinely so confused by it. When I asked her to please clean out beside the nail of my toes(not ingrown nails) and to please be gentle as I got cut before she sourly and flatly said yeah i remember I don't why you asked for me. I don't do that. She went and got the other tech -- who cut me again taking out an ingrown nail??! She proceeded to half assed my pedicure, clearly she didn't want to do --I just wanted out and told her I wanted polish and I wanted out-- so yes bet I won't ask for you again or for that matter ever come back. Y'all are terrible.

What an amazing place! The staff are so nice and the facility is very clean. They are under new…read moremanagement and have nail and pedi discounts. I will definitely be coming back!

Absolutely love this business!!!! My mom and I went to get our nails and toes done for a wedding we…read morehave this weekend unfortunately Sunday was the only day we could get our nails done. We were running around like crazy that morning and lost track of time. We saw on Apple Maps that this place was open till 7:30 but they actually closed at five but they were so kind and told us to go ahead and come in and although it was already five when they started our pedicures they made sure to give us the full experience and treatment regardless of the time!!! I truly cannot express how kind they were the husband told us that it was just him and his wife who worked there. The whole experience was just amazing and the quality of the massages and treatments were just top-tier!! They are both just amazing people and kind souls and truly put the best quality into their work. We live 30 minutes from their shop and they've made life time customers out of us it's a very friendly place and we couldn't have asked for a better experience!!

just stopped by this salon and asked about getting a gel color change. when i walked in he acted…read morelike i was surely not wanted. he cut me off twice when i was trying to ask about it and if i could come in after work around 5:15. he handed me a color wheel and said what color. again.... no answer about coming in...then i said no. i need to come in later. he said..... well we can do now, cause we want to leave early. hmmmmm... great customer service and you pushed a client away. how do people stay in business with that attitude. clearly won't stop there again.

Most of the staff are nice. I really love my nails they did. I also got the deluxe pedicure & I…read moreenjoyed it.

Love this place. They always make great designs on my nails. Thank you ladies for my lovely Nails.read more

If you like being lied to, this is the place for you! Was told that my nail beds were too small for…read moreDip and that Gel last longer! I've been getting dip nails for about 11 years now with no problem! Moved to Gainesville a few months ago. (my original nail guy moved back to his home country) This place was best rated on Google. I will not be back here because I was deceived so they could make some extra money by doing Gel instead of Dip. Greed and dishonesty! I'm a very good tipper. i believe in the "if you take care of me, I'll take care of you" so they lost out on a great tipping potential regular.

I'm a dark brunette and decided to go blonde about a month ago. I wanted to go lighter. I had some…read morenasty roots that needed some attention so I went there and visited Michele. I explained to her, in very specific detail what needed to be done with, and to, my hair. She said that would be no problem. When she got started she was very messy and got some dye on my hands. I then noticed that they dye was a dark brown. I asked why she was using this color and she said it would all blend in the end. I trusted her, which was my first mistake. At the end, when it was dry, there were still roots and she made my hair darker. Her reasoning was that there were lighter streaks in my hair. I didn't want lighter streaks, I wanted lighter all over! My hair was also fried. She used the worst products on my hair and it dried it out completely. I have long hair andI might have to cut it off now because it's so dry. I confronted her about this and she told me I could reschedule so she could fix it, which was fine. But I don't want her going anywhere near my hair ever again. I paid $75 for this and I'm requesting my money back. I learned my lesson though: Don't trust little country towns with ignorant, uneducated people, who have no idea what they're doing and don't know how to listen.

Made an appointment to see Kelsey she is a fairly new stylist showed her a picture from Pinterest…read moreof what I wanted she said she could do it the end result was the complete opposite of what I wanted I texted her pictures showing her problem areas she said she could fix it she also told me that over the weekend I should continue to wash my hair several times with regular shampoo along with the purple shampoo to help wash out some of the red that bled onto the blonde highlights the end result was that my hair ultimately turned pink and the blond highlights turned blotchy I texted her asking for a refund because the end result was nowhere near what I wanted she refuses to give me any part of a refund and says that she will fix it at this point I do not want her to touch my hair and fear of her making it worse I do not recommend going and seeing Kelsey at the salon

This nail salon is great they gave me the perfect set of creative and fabulous nails they let me be…read morethe creative and crazy person I am and now I express it by my nails

This place is absolutely HORRIBLE!!!!! I only gave it 1 star cus I have to but I give it NO stars…read more.... first of all when I walked in there was a woman asleep on one of the pedicure chairs the entire time I was there and then when it was time to cut my artificial nail to the length I wanted he used SCISSORS!!!!! Yeah! A pair of school scissors... not only that but also when he was trying to buff my nails he cut the tip of my finger and I was bleeding and all he said was "sorry" this place is very unprofessional. I'm NEVER GOING BACK!