I will NEVER go back to Pro Nails again. I've been going to pro nails for 7 years strictly for eyebrows. I've been a long time customer and was definitely a regular. I moved out of the city, so when I came back and stopped in for eyebrows, I decided to get my nails filled in here as well. I was unhappy with the shape and expressed my concern.. Received an attitude and was told that it wasn't the nail tech's fault. Who else's fault is it? I definitely didn't shape my own nails... In order to fix the shape, i was told they would have to cut my nails. She proceeded to cut my nails significantly shorter and then Filled them in from there. They look a mess and the acrylic is extremely thick! (Which is a pet peeve of mine) I then asked if they could thin them out and was told flat out "no." I ended up leaving without a color and went home to fix them myself. I am EXTREMELY upset. If I am paying for a service, I expect it to be done the way I request for them to look. I am very displeased. read more