1. Pro Mobile Auto Glass

1. Pro Mobile Auto Glass

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Midland, TX

Pro Mobile Auto Glass

5.0 (1 review)
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Response time

20 minutes

Response rate

100%

Services - Pro Mobile Auto Glass

Auto mirror repair

Auto mirror replacement

Auto window repair

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West Texas Windshields

West Texas Windshields

3.3
(12 reviews)

I had a situation today dealing with the dust storms in southern Texas and a gravel truck that hit…read moreme 2x not just once about 3 miles from the first hit. When I realized more damage was coming if I didn't even get it handled; I was able to slide in, get back on the road very quickly. Having to travel through vs staying was absolutely perfect. I had my dogs with me and everything happened without a hiccup. The fix is perfect for my needs. At some point way, way down the road I might look into a new windshield at this point I won't unless I have another issue with stray rocks from gravel trucks. What a day of crazy weather and truckers.

Such a terrible experience! I travel a lot with work and have to replace or repair a windshield now…read moreand then so while I was in the area, I stopped in for an estimate. I felt a bad vibe as soon as I walked in. The women upfront were so cold and unfriendly. They acted like me needing a quote was such an inconvenience to them. I explained that I was in a rush but it just seemed to fuel their rude behavior so I just left and I certainly won't be returning. If they had been warmer and more professional about it then I would have been willing to wait. I would have asked for a manager but I could tell that this location is poorly managed. Simply because the projected arrogance stated that they have been getting away with poor customer service for quite awhile now. I'm not requiring some empty apology reply with a useless explanation. If whoever is reading this is truly concerned, then simply address the issue. Customer service is everything. I suggest sending your employees to specialized customer service training or replace them with better and more capable people.

Classic Collision

Classic Collision

2.9
(17 reviews)

On a windy day a truck door hit my drivers side door leaving dents and ugly scrapes. I took it to…read morePat Gray since I had used them before when some guy backed into my vehicle. I had a very positive experience with them so i was confident in taking my Ford Explorer this time. They were very thorough and quick in their estimate for Nationwide Insurance. The insurance company drug their feet in getting everything approved so Pat Gray contacted them many times on my behalf. As soon as they got clearance they worked on it right away and completed the work in a very timely manner. I also received thorough updates from Steven regarding the progress of my vehicle. When I picked up my vehicle it looked brand new. It was quality workmanship and it was cleaned and washed. I also inquired about replacing the weatherstrip trim on my car door. Scott told me he would order it right away and 3 days later he called me to bring my car by and installed it right away at no charge. Actually this is the third time I have used this body shop and have had a great experience each time! Thanks Pat Gray for the great customer service and taking pride in your work! Lisa L.

The left side which wasn't touched has no gap.. looking from the side my hood is lifted only on the…read moreright side they were supposed to fix. My car was given back, poorly put back together. Insurance gives them a budget on what they can fix which was weirdly stressed throughout them having the car.. budget and work ethic are two different things. Taking pride in your work if you will. As the paint job can give you and example. Stressed their budget then and upon pick up and expressed to the person they called to pick up the car that WASNT ME, NOR THEIR CAR. Insurance gives them a budget on money, not their work ethic & performance. Time frame continuously extending, never received updates to be notified on status. Didn't know anything at any point unless I contacted them myself. Like when insurance contacted them letting them know changes were made. They put the wrong name down to hold place for my car. And called the wrong number when the car was finished. This person made them aware of calling the wrong number and still didn't reach out to me to make me aware of my car being finished. Despite me calling continuously on my personal number. The link they provide with texts and calls to stay updated, no one updates you nor answers. My link gave me the go on my car being ready for pick up, and I double checked by calling and he said they had no control over the link and kept the car an additional week. Front desk worker, is highly unprofessional, personality, attire, professionalism didn't seem to exist to her even though she chose a customer service position? a mess if you will. Ignored when you walk in, she wanted to continue gossiping in the back and told me to wait. Won't greet you upon entry even though this is her place of work, she chose this position she chooses to clocks in to get paid for. Yet treats customers like doing her job is an inconvenience. Lady that sits closest to the entry door. You'll know as soon as she chooses to look up and say anything . One big disappointing and dissatisfied experience. Will never recommend

Young's Auto Glass

Young's Auto Glass

3.4
(10 reviews)

I had a small windshield crack and I just wanted a repair to keep it from getting worse. Called…read moreseveral other places and they would not do repairs, only replace the whole windshield. The owner is very knowledgeable and made me feel comfortable with the process. Would come here again next time I need work.

First of all the positive reviews on here shock me after what we experienced. If I could give zero…read morestars I would! I called and wanted a price on a windshield for my Ford Explorer. Talked to the owner and he gave me a price. I called back to see if that was the OEM Ford windshield. He said no that it costs more. I told him our insurance covered a Ford windshield. So I called insurance and sure enough they do and she was going to call and set up. So then I get a call from the office lady. She asked all the questions to see if I had sensors and stuff and set appointment for two days later. I showed up (9:45am) and she seemed frazzled but finally found my paperwork in the stack of papers. She called her brother back in the shop to tell him I was there and had an appointment. He came up and got my keys and they took it into the shop. He then came up and was all freaking about the side plastic on each side of my windshield and wanted his sister to call and see if she could find parts just in case he broke mine. They began to argue in front of me and my son. He then walked out and came back and said "Oh, your car isn't a year model that we need to worry about." So then he went back into the shop. He kept coming back and forth dealing with some couple he called to come in for whatever reason other than glass. The office lady walked me back to make sure they took off all the stickers from old windshield. The old one was shattered all across. Not sure why they did that to get it out. Around 11:15 he came in to tell me he needed to drive my car to calibrate it. He said it would take 15 minutes. Thirty minutes later he showed back up. I walked out to get in my car and it WAS NOT a Ford windshield. I walked back in to tell him and he immediately started looking for his sister. She came out of the house behind their shop and was immediately rude. She told me she could get a Ford windshield in a week but they would have to take the one the installed out and put my shattered (because of them) windshield back in. Umm what?! So I got on phone with insurance company. I started finding things wrong inside my car and outside. I had glass all over my dash and in my seats. The middle sensor part above my rearview mirror was not lined up or put back on right. They scratched my hood and side plastic pieces. New windshield has epoxy on it. Plus so much more! Don't waste your time here. They could care less how they treat your vehicle.

Pro Mobile Auto Glass - windshieldinstallrepair - Updated July 2026

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