PROMARINE should receive NO stars as it is the most unprofessional business that we have ever encountered. Here is our saga. They took our Sylvan deck boat in October to winterize it, replace the carpet, repair a navigational light and the gas gauge. I chose the carpet via messaging pictures, sent a check for $1100 in November as they would not order the carpet unless it was paid in full. I contacted Promarine in February to let them know that we wanted the boat back in the water the middle of April. I believed this would give them plenty of time to complete all repairs. Many calls, texts and their excuses, we finally got our boat back at the beginning of July WITHOUT the carpet and NO WORKING navigational light, gas gauge, horn, tachometer or volt meter!! In addition, while in storage, a tree fell onto the boat and damaged the back right corner (our insurance company has compensated us for this), but Promarine is not capable of making these repairs. Finally, on bringing it back, they blew a tire (new last summer) and ruined the rim. The boat worked for two days and now will not start. We replaced the battery, still does not work. Promarine will now not return our calls or texts.
Bottom line is that we received our boat back four months late, in much worse shape than when Promarine received it and we are out $1100 and do not have a working boat.
DO NOT USE PROMARINE FOR STORAGE, REPAIRS OR ANYTHING ELSE--UNDER ANY CIRCUMSTANCES. YOU WILL BE VERY SORRY!!! read more