I rated this business with one star only because I have a key fob that works "occasionally" & there isn't a lower rating than one star.
I called this company to ask if they could make a key fob for my vehicle. (The original key was lost & unfortunately I didn't have a spare. Lesson learned).
They said they could & would have a locksmith call me. He called, showed up on time & surprisingly didn't have any questions for me, no identification, nothing. He made a new key, handed it to me AFTER I paid him $350 cash.
He was there maybe 10 minutes, left quickly & when I looked down at the key fob more closely, it wasn't the same one I had. This one controlled the lock on the car doors, but not the trunk. I called him & he said they didn't have that key fob so that's what I get.
I go to drive my car and the key light is on on my dash. I called him. No answer.
4 hours later, the key fob stopped working and left me stranded.
It was the battery that needed to be replaced. On a brand new key fob? I replace the battery after walking to Walgreens, in the dark, all alone & noticed the inside of the key fob looked used! Looks like it came from the black market possibly.
I took pictures, called the company for 6 days straight! Light still on on the dash & all I would hear is someone would call me back.
Regardless of how many times I asked for a manager, they refused to allow if. Just "someone will call you back".
So, I'm out $350. I have the wrong key fob that's been used before & a light on my dash with zero returned calls from this business.
Never ever again will I use them. All I wanted was what I paid for. Use caution with this company. read more