Buying printer components for an HP printer went great. Price was excellent. Help was great and…read morealso got a cable for my TV to hook up

I was amazed at the intricacies of this business. If you want to build a computer, you can and…read moremore. This store has it all. I am no electronics person but their staff can talk to whatever level of electronics you need. I am telling you walking through their store is worth it. In the future you will know the services they provide and products such as printers, TVs. etc. There is much to be gained by walking through their store.

Their technicians, Paul and Bryce installed my new Samsung refrigerator today. After taking some…read moremeasurements I was apprehensive that they would get it in and get the old one out. They were very professional and did what was necessary to get this installation done and were careful not to damage doors or the floor. They make a great team and Best Buy is lucky to have them. The product was great with a built in automatic pitcher fill, internal water glass fill, bins with two size ice makers and two bottom freezer bins. Great all around.

I trusted Geek Squad with a simple screen repair on September 15 and paid $29 plus tax. During…read morediagnostics, they said my phone needed a factory reset, but it then couldn't connect to Apple's servers and became completely unusable. I had to use a loaner phone for the day while they ordered a replacement of the same model. Because of this mistake, I lost over a year of memories, from March 2022 to September 2023, including my child's first months and milestones. I am extremely disappointed in the lack of caution and communication and want Geek Squad and Best Buy to understand the personal impact and inconvenience this caused. You're better off going somewhere else to get your screen fixed or head to San Antonio Apple Store to get your fixed screen

I was upset with the store manager. I arrived well before closing to print. One of their machines…read morehad issues and stopped delayed and stopped my job. Suddenly, a manager came out of nowhere stating I had to leave! I told him no. He didn't want to heart story. Well, I don't care, because it was their fault. The wonderful lady helping me didn't make me leave. I do a lot of business here. DISAPPOINTED! Customer service matters.

The store was very clean. I was greeted upon entrance but I was not hounded by sales people while…read morethey walked throughout the store. The prices were a little bit high but that's expected for the quality that you get. I would definitely come back to the store and recommend that you do too

The guy I spoke to told me he wasnt able to help with my printer problem. Although we did end up…read morehaving a pretty decent conversation about 'religion' as well as other subjects. I wish I would have remembered his name. He was a decent guy and I'll probably stop in just to be friendly.

I took my bosses laptop to Richard to replace the shattered screen. It was a rush job since my boss…read morehad to leave to Houston. Richard made accomodations to get it fixed right away and did a wonderful job. He went above fixing it and getting it in time so my boss could make his flight back. I would not take my computer any where else and he is so professional and very pleasant and kind, a true blessing. God bless you Richard. Darlene Horner

Been using them for a while now and they do a great job! They helped build one of my top quality…read moregaming PCs.

these guys are the real deal. fair, honest & fix it right. they even stayed open after closing so i…read morecould pick it up. A+ all the way. been fixing my stuff for over 20 years. TKS guys!

My step father took his desk top computer in because he needed a printer to be connected. It turned…read moreout the printer had already been installed and all that needed to be done was to get rid of the old printer which was still running on the computer. I believe "David" was the guy that helped us out. He didn't charge us a penny. He was extremely nice and answered any questions we had as to why the printer was not working. I'm sure we'll be bringing more business his way in the future.

Instead of backing the products they sell, they make you purchase a warranty. If you do not and go…read morehome and it doesn't work anymore you are out of luck. $120 down the drain. My son couldn't afford to purchase the warranty. Left message for manager to try and resolve and never got a return call. Why isn't the 30 day warranty included in the price??? Because they WANT to rip you off! Horrible business practices. I wish my son would've looked at reviews before using these crooks.

Today is New Years Day 2025. I had a software install problem. I called Andy and he was at my house…read moreat 1:00 pm. Fixed the problem in one hour. Outstanding service. New Years Day and he made a house call !!!! By the way there was no extra charge because it is a holiday. He is my repair guy period.

Best repair shop ever! Andy is super friendly, honest and truly wants to help! He has saved me so…read moremuch money, I will never go anywhere else.

Zero Stars. Do NOT do an Online PickUp order, just order from Amazon. This store is totally inept…read moreand incapable of completing the simplest order. Needed 18 binders received 6. Check your orders before departing.

Absolutely worst customer service. I had an online pickup order, walked in, was "helped" by Jayden…read more He looked bothered when I asked where I should go to pick up the order. He pointed to an area by the wall and said they moved it. I said okay. As I proceeded to the pickup area, I could not find my order. I walked back to Jayden and told him I was sorry and I couldn't find it. He sighed and said "Well is it even ready?" He then told me he was the only worker in the front and asked for help on his mic and had me walk to the center of the store to get help from another worker. As this new worker, lee is helping me and can't find the order, he calls back Jayden and Jayden says "Well the card probably declined, that's what happened, you'll have to go through customer service" and walked away.... 10 minutes later of waiting THEY FOUND MY ORDER. So looks like the card DIDN'T decline and it was failure on THEIR end. I did not appreciate the assumption of a declined card nor did I like feeling like I was a bother. I came to pick up this order for my mother who has a broken leg and did not appreciate the level of disrespect.