Such a wonderful and caring eye doctors. He leaves no stones unturned as far as your eyes go. He's…read morevery through and the staff is just terrific. Excellent office and it runs very efficiently. Always on time and very timely appointment scheduling.

Dr Ravi and staff are great! One receptionist on the left, nurses and financial staff are great!…read moreThey are kind and respectful when answering questions, and show patience. Dr Ravi Krishnan continues to do excellent work, very informative and caring. After surgery I didn't experience discomfort, or any sort of pain. Thank you

I had a vitrectomy about six years ago and developed a cataract afterward, which I've been dealing…read morewith for the last several years. Originally, I was referred to a much larger statewide eye care facility/company, but I left that visit feeling uneasy. Everything felt rushed and I never felt like my questions were fully answered. After researching reviews for Dr. Krishnan and The Eye Institute, I asked my eye doctor for a referral there instead, and I'm very glad I did. The staff was excellent throughout the entire process. Everyone took their time and made sure things were explained clearly. I never felt rushed during appointments or follow-ups. The team was friendly, patient, and genuinely helpful. Dr. Krishnan was the biggest reason the experience stood out. He answered every question and concern I had, explained his recommendations clearly, and never made me feel like I was just being moved through a schedule. The cataract procedure itself went smoothly and I've had zero issues afterward. I highly recommend this office and Dr. Krishnan for eye care.

I am providing this feedback because I believe there are significant opportunities for improvement…read morein the workplace culture, management practices, employee training, and overall professionalism. During my time with the practice, I observed a level of gossip, negativity, and interpersonal conflict among employees that I found very concerning. Employees sometimes discussed patients and other staff members in a negative or disrespectful manner while patients were nearby or within hearing distance. In my opinion, this is particularly concerning in a healthcare environment, where professionalism, confidentiality, respect, and patient dignity should be priorities. I also observed what appeared to be inconsistent standards of accountability. There seemed to be a strong focus on identifying mistakes or shortcomings among newer employees, while some long-term employees appeared to engage in behavior that was equally, or at times more, concerning. I observed instances of employees appearing to cross professional boundaries with patients or engaging in behavior that could be perceived as inappropriate toward physicians. I believe all employees, regardless of how long they have worked for the practice or their relationships within the organization, should be held to the same standards of professionalism and conduct. Another concern is the close relationships among some employees, including family members and longtime friends working within the same office. From my perspective, these relationships appeared to contribute to an environment where gossip and interpersonal issues could continue without being adequately addressed. I also felt that employees who did not participate in gossip or negative conversations about patients or coworkers could feel isolated or scrutinized. I was particularly disappointed by the level of training and support I received as a new employee. I did not feel that I was provided with the appropriate training, guidance, or support necessary to be successful in the position. At the same time, I felt there was considerable attention placed on finding faults with newer employees rather than providing them with the tools and support needed to succeed. There were also significant logistical and workspace concerns. The practice has hired additional employees but does not appear to have adequate workspace or equipment to accommodate the growing staff. Employees may have to move between workstations or borrow another employee's computer in order to clock in and out or complete their responsibilities. In addition, there appeared to be insufficient appropriate seating and workspace for employees. Expecting employees to remain on a stool for extended periods because adequate chairs are unavailable is not an ideal working environment. I also found that my personal and professional values did not align with aspects of the management style and workplace culture. I take integrity, professionalism, respect, confidentiality, and doing the right thing very seriously. Unfortunately, I did not feel that those values were consistently reflected in the environment in which I was working. This is a successful and potentially very lucrative practice, and I believe it has the opportunity to improve significantly by addressing these concerns. My purpose in providing this feedback is not to attack individual employees, but to bring attention to patterns that I believe could affect employee morale, patient experience, staff retention, and the professional reputation of the practice. I would encourage leadership to evaluate workplace conduct consistently, regardless of an employee's tenure or personal relationships within the organization; strengthen training and support for new employees; establish clear expectations regarding respectful communication and patient confidentiality; address inappropriate workplace behavior when it occurs; and ensure that adequate workspace, equipment, and resources are available to the employees being hired. There are employees within the practice who demonstrate genuine professionalism, compassion, and dedication, and I believe those individuals should be recognized. However, the concerns I experienced were significant enough that I ultimately felt the workplace culture was not a good professional fit for me. My hope is that this feedback will be taken constructively and used as an opportunity to strengthen the organization. A successful practice requires not only strong medical care, but also a workplace culture built on professionalism, accountability, respect, teamwork, and patient-centered care.

Dr. Spangler is the epitome of a professional…read moreopthalmologist. The office staff is professional and courteous.

Overall I was impressed by Dr. Spengler and his medical staff. The front desk receptionist could…read morehave been more friendly and attentive. As a practicing doctor/surgeon, I understand the receptionist job is the hardest but it is the initial contact for an office and staffing should reflect more "service oriented" employees, ones who love people and their job. I will be back and I plan on having my husband see Dr. Spengler as well.

Dr Jorge de la Chapa is my Fantastic Doctor. Needed a eye procedure on my eyes. (Eyelid lift)…read moreAnd then remove Cataracts! He talked to me to teach me what was about to happen. I was totally relaxed knowing I was in good hands. The office staff is so friendly upon check in and the Technicians are also! I have recommended Dr de la Chapa to all my friends on Facebook, when I post my appointments. The local ones I send the Drs office numbers. So grateful and happy my optometrist Dr Ramirez referred me to Dr De La Chapa.

This place is ALWAYS full! 30-60 people at ANY given time of the day! Then its a complete cattle…read morecall! This must be the ONLY game in town! Last time I came, the doctor saw me for 17 minutes. No surgery, just info update and he checked the nurses review. I was there for 3 Hours! They have absolutely NO respect for anyone's time but theirs! I would bail but I'm at the end of my treatment. They gave me the wrong paperwork for my laser surgery. I had cataracts, the paperwork said glacouma (which I couldn't see because well you know) I caught the mistake & had to return on a Monday to resign the right one. So crowded few parking spots in the ample lot. All they needed was a signature. I waited for 50 minutes....to sign paperwork they could've left with the receptionist! Try hard to find a different place if you possibly can! They are so slow here, I took pictures of the structural damage from a car that hit the building 3 DAYS ago! No clean up, no board up...yet! What the actual hell?

Overall professionalism within the stall and patient. A very short waiting period once you check…read morein. All procedures are promptly explained and questions answered quickly. I highly recommend this practice.

I had a good experience with South Texas Retina Consultants. Everyone was friendly, helpful and…read moreprofessional. If I had questions, they took the time to explain everything. I didn't feel rushed or that it was a cattle call.

I just made my first appointment with Dr. De La Chapa. I was very impressed with him. Hope to have…read morea great relationship with him.

Good doctors but they appear to be double booking. The last two times I have been here the wait…read moretime is over one hour. Today it's been a steady stream of people walking up to the register council complaining of the long wait. what terrible service especially since the majority are elderly.

Great experience . Staff and doctors were very friendly. I would recommend the Coastal Bend Eye…read moreInstitute to anyone seeking eye care.

Dr. Dugan has done cataract surgery on both my husband and me. We are more than pleased with the…read moreresults. The staff at that office are so friendly. Never met one that didn't speak and smile. The office is well run. Would recommend this Dr to everyone. Even the optometrist took a look at my eyes while I was waiting with my husband for him to see Dr. Dugan. (no charge) thought that was super nice of him.

I saw an optometrist who told me I need to have my cataract removed right away. He sent me to a…read moredifferent surgeon and I was concerned because I felt like I was seeing fine. I am glad I saw Dr. Sahadi for a second opinion. He told me there was a little cataract and I could have it removed when I was ready but there was no rush. He spent the time with me to make sure I got a pair of glasses so I could see well. The staff was very caring and obviously very experienced. Thank you Dr. Sahadi!

This Doctor is first class. He was the first doctor to let me know I would need glasses I had…read moresevere headaches and trouble competing in sports and Dr Malouf fixed that with a simple prescription.

His staff dialates your eyes, then they call him at him home to come to the office....not quality…read morewhatsoever. His attitude sucks!!!!! I left him and found a much better opthomologist and am very satisfied.

My experience with Family Practice Associates of Corpus Christi has been pleasant and satisfactory…read more I went under Dr. Bruce Mertz after my lifelong family doctor down the street (Schulze Sr.) finally retired and I have the former office to thank for the good referral. Dr. Mertz sets his patients at ease. He doesn't beat around the bush, answers all our questions with a thorough explanation, offers prevention advice, and has a very proficient practice. The paperwork that is shared with the patient is modern and easy to follow. The admin help visibly work off the options of the health insurance I am using. The low waiting times with the waiting room and exam room have been impressive versus what I read of elsewhere. The overall operation is set up to run efficiently, which is too rare in the healthcare industry. The waiting area is large, clean and well-kept. I would recommend this practice to family and friends.

Professional, timely, efficient and courteous are just a few words to describe my experience with…read moreFamily Practice Associates of Corpus Christi. I was waiting hours and hours in the waiting room of my previous family practitioner and it was becoming a burden. He was a wonderful physician but the wait time was just too much. Luckily I found Family Practice Associates of Corpus Christi and was accepted as a new patient. That was about six months ago. Both my wife and I switched to Dr. Mertz. Dr. Mertz is fantastic. He doesn't beat around the bush, answers all our questions with a thorough explanation, and has a very proficient practice. Both my wife and I have seen Dr. Mertz several times since becoming his patients and every time we only spent five to ten minutes in the waiting room and only a couple minutes in the exam room before Dr. Mertz came in. I only wish I had found Dr. Mertz when I retired to Corpus Christi in 2005. My life would have been much better from a medical standpoint. I'd be remiss if I didn't mention his staff and the waiting area. His staff is wonderful in every regard. And the waiting area is large and clean. If you're considering Family Practice Associates of Corpus Christi, don't hesitate to give them a call. And by all means as to be assigned to Dr. Mertz.