Can I give it no stars like the no bike they sold me? Ordered $3K bike after they told me it was…read morein stock. They charged CC right away, a week later, after I had called regarding status of pick up, they tell me it still needs to be assembled...be patient. A week later they tell me the one in stock is damaged and they cant repair it so they need to order another from their Ottawa store. Another week later they tell me the second one is also damaged and they cant repair it. Seriously, if they cant get two brand new bikes working, heaven help you if you brought them in one that was actually damaged to fix. I asked them to follow up with Cannon, the manufacture, but that was like a month ago and still no follow up. My riding season is off to a great start...not, thanks for nothing MEC.

I wanted to say that I'm very impressed with the Vancouver-based MEC Service Centre. There was a…read moreproblem with my jacket order...they couldn't find a Synergy Gore-Tex Jacket even though their system said there was at least 1 on hand in Canada at the clearance price of 30% off. Well, I asked and they agreed to ship me a 2018 Synergy Jacket for the clearance price. What a deal...or could I say steal!!! Terrific customer experience is what it was. The jacket arrived yesterday via Canada Post (free shipping) and I'm now set with my 3rd Gore-Tex coat in 30 years. It's a fantastic all-weather material if you maintain it. Thank you MEC!

Always great service and prices. The staff is very knowledgable and friendly. They always hire…read morelocal kids and they are well trained in fitting gear and most if not all have grown up in the local sports scene which is very helpful. Both my boys and I have been outfitted numerous times over the years and we have always counted on Al's and they have not let us down.

Nice guys in an almost hidden location. Not sure what the other negative review is going on about…read more Looks on the outside building are deceiving. Cost me $10 for a sharpen.

I was looking for a local skate sharpening business after Canadian Tire neglected to sharpen the…read morenew skates I purchased. Glad I happened to take a chance on Tydan. Super nice dudes in a nondescript location. I had three pairs of skates sharpened and picked up some blade guards for $60. I was in and out within 15 minutes. I'll definitely be going back for all my skate sharpening needs. FYI: they close at noon on Saturdays and are closed entirely on Sundays.

Avoid this place at all costs over price used garbage that they claim is new. Horrible staff…read morehorrible service. Did not honor return policy or guarantee rather go to sports chek on Golf Links Road or Runners Den on King street Over priced + horrible customer service + fault return policy = rather take my business to someone who deserves it.

Had amazing service. Could not believe that a store could be so wonderful. Prices were very…read morecompetitive and sales people very knowledgeable. Great experience.

Needed some hats, Ayush helped me out. He helped save me a few bucks and as a result, I will…read moredefinitely be coming back. Give this man a raise!

I wanted to pick up a Keiser M3i spin bike last week and found that Kinetic Solutions had them in…read morestock so I drove over to Oakville- they're just off the highway so really convenient from downtown Toronto. I ended up picking up the bike and also amazing quality commercial UMAX dumbbells and a rock solid True Fitness bench, all at great prices for the quality level- I'm sure they'll outlive me. I wasn't sure if they'd sell to just the public but Alastair was very helpful and friendly, and even helped me load everything into my little car, which involved unpacking quite a few things. I'll be going back again or at least calling if I need any other quality fitness equipment! (I also posted this review on Facebook and Google)

I went in because I needed new runners for my half marathon training and my old knew were giving me…read moreblisters. they really listened to what I needed and wanted from my shoe. left in a totally different size shoe but could not be happier. Excellent knowledge and service!

Fantastic service. I went in looking for a new pair of running shoes. The staff are all runners and…read morevery knowledgeable on their products. They helped me try on my shoe and see how it worked with my strides. There were lots of returning customers on first name basis with the staff who came in. Would definitely come back to buy another pair of shoes!

Heather from the Cambridge Sail location was AMAZING. I went in to purchase my first expedition…read morebackpack and she was super helpful. She asked me what I was looking for, and she pulled 4 different bags that she thought would work great for me. She sized all of them, put weight into all of them and had me walk around to see which was the most comfortable. I ended up going with an Osprey because of the lifetime warranty that the brand offers. Sail had so much selection, good prices (the one I got was 30%), and I am so so thankful that Heather was there to help me!

The old man that works at the gun/bow counter, when I was looking at buying something he didn't…read morelike how I was doing something and said "you need to get hit in the face to learn a lesson". As a woman hearing this I was in shock. The disrespect towards women is unbelievably shameful.