So happy to work with Ernesto and his crew at Better Fences. From the start, they were always great…read morecommunicators and did excellent work. Plus their cleanup was amazing. I didn't find a single nail left behind. I would use them again.

Long Review Alert - But It's the Last One You'll Need…read more If you're considering hiring Better Fence, owned by Ernesto Zacarias, let me save you some regret. This review is long because I want you to know exactly what you're signing up for. After using them twice, I can confidently say this is a 1-star operation. Now, I get it--you're thinking, "If it was so bad the first time, why go back?" Fair question. Fool me once, shame on you. Fool me twice, shame on me. I thought I could manage them the second time around, thinking I'd get them to fix the issues they left behind the first time. Turns out, I was wrong. Here's what happened: May 2023: Fence Section Replacement (7 Panels) This job was supposed to be simple: replace a section of fence that had blown over. Here's how it went sideways: 1. Concrete Disaster: After pulling out the old posts, instead of removing the leftover concrete from the holes and reusing the exiting holes with fresh concrete, they left it buried under the new fence and dug news holes next to the old ones. It looks super sloppy. To top it off, they left a huge pile of dirt behind for me to clean up. 2. Wrong Fence Style: The existing style of my fences is louvered. Without consulting me, they started building a board-on-board style. I caught the mistake two panels in and had to stop them. They had to tear down those two panels and switched them to louvered before finishing the rest. 3. Gaps to the Neighbor's Property: They left significant gaps under the fence where our yard meets the neighbor's. I had to point this out and insist they come back to fix it. 4. Nails Everywhere: They left nails scattered across the fence line, in the rocks, and on my grass. A safety hazard for pets, kids, and anyone walking around. 5. Shoddy Trim Work: Most of the trim had noticeable gaps. After asking them to return, they came back out, cut new trim pieces to the correct length, and fixed all the gaps. While this was resolved, it should have been done right the first time. 6. Exposed Nails: Many nails weren't countersunk, leaving sharp edges sticking out. This wasn't addressed unless I pointed it out repeatedly. 7. Communication Problems: None of the workers onsite spoke English--not even a little. Every single interaction required Google Translate or a call to Ernesto. 8. No Follow-Up After Payment: Once I paid them, any additional issues I pointed out were ignored. They never came back despite multiple requests. December 2024: Fence Leaning (4 Posts Replaced) Fast forward to the second job. A different section of my fence was leaning, so I hired them again. Big mistake. This time, I thought I was prepared for their shortcomings. Instead, things were even worse: Important Details Omitted by Ernesto: During the initial estimate, Ernesto never mentioned: * "The fifth post is good but loose. If we don't fix the concrete at its base, the fence will be crooked." * "We'll need to break part of the concrete on the side of your house, but we don't do professional sidewalk repairs, so it won't match." * "Old trim and baseboards might split when screws are used." 1. Crooked Fence: When the job was done, the fence was visibly crooked. They had to come back to fix it, admitting the fifth post needed a proper concrete base after all. 2. Concrete Mess: The areas where they replaced concrete look terrible--uneven, rough, and amateurish. 3. Warped Post: One of the posts they installed is warped and twisted. It's visibly off and has remained that way because they refused to fix it. 4. Exposed Screws: This time, instead of nails, they used screws--but left most of them sticking out, without countersinking. Another safety hazard and an eyesore. 5. Debris Everywhere: They pulled up turf to work but didn't secure it back properly. I had to nail it down myself. On top of that, they left rocks and debris scattered all over the area. I had to point it out before they did any cleanup. 6. Old and New Concrete Combined: On review of my security footage, I saw that they threw old concrete chunks into the holes with new concrete. This is a major no-no, as new and old concrete will not chemically bond properly. This will likely cause instability in the future. 7. Broken Solar Light: Ernesto himself stepped on a solar light and broke it. Instead of mentioning it, he just popped the pieces back into place like nothing happened. 8. Miscommunication on Posts: I specifically wanted the old posts saved for firewood. Without asking, they took them to the dump. When I asked, Ernesto apologized but said it was too late to retrieve them and made no effort to compensate me for my personal property he took. 9. Hostile Response: After asking Ernesto (for the third time) to fix the concrete properly, he responded rudely with, "Pay for whatever you want, please don't call me again for a job. I hope I don't hear from you."

So update. Work was done in April. 2 it is now July 13…read more 2 side fences and 2 gates were replaced. Both gates do not operate, one doesn't close at all and the other is warped. I spoke with someone in the office and they said someone would be there to fix it last week. No one showed up and no one is answering the phone. I've left 3 voicemails. I'm hoping this gets resolved soon as these are rentals and tenants need their gates to operate. UPDATE 2: Bernardo's is a very busy provider. They finally responded and sent over 2 expert carpenters to repair both gates. Solid work and both gates operate perfectly. Thank you and I highly recommend Bernardo's for your fencing needs.

Six years ago this company replaced a fence for me. Today, two posts have completely failed and a…read morethird is close behind. When I called them, they didn't even bother to look at the problem -- they just handed me a $400 quote and said it was out of warranty. Here's the real issue: they never poured concrete around the post on my side of the fence. What looks like a proper footing is just a blob of concrete sitting on top of dirt. I literally picked it up with my hand. Underneath, the post hole was empty -- no concrete, no protection, nothing holding the post in place. Who installs a fence post without surrounding it in concrete? It's basic, standard practice. I get that mistakes happen. But refusing to look, refusing to care, and refusing to acknowledge an obvious installation error is unacceptable. Some of the posts they installed are fine, which makes it even clearer that these were simply done wrong. Very disappointing experience.

This fence company is the best! I had some work done in 2023 on one side of a house I own and then…read morean entire fence replacement on the other side last week. They do amazing work, they are fast, they are efficient and clean. Highly recommend them!!!!

We just had our fence (on all sides) completed and Julian walked us through the whole process which…read morewas seamless and a lot easier than I imagined. We didnt think our exisiting fence would last this winter and was already showing signs of checking out. Julian prepared seperate invoices for our neighbors which helped them agree more quickly to share costs. Suprisingly, their prices are very competitive vs. other competitors who are not licensed or bonded. Our fence (& gates) definetly show a higher quality standard than other neighbors who have done simular projects. The gates are really sturdy and solid enough to survive many upcoming winters. This was a 3 day project in which the crew showed up on time every day and were very respectful of adjacent plants and other obstacles. I would highly recommend doing business with Meza Fences as the are Diamond Certified, Bonded and licensed which should give any home owner an extra layer of confidence they are doing business with the right people. Dean J. Blossom Valley

We have a shared fence with our neighbor that was slowly rotting out along the bottom and had many…read moreloose panels as well. Both sides have dogs so it was becoming a real safety issue. Initially we were looking to replace it entirely, but then learned our neighbors had attached plants all along their side they were wanting to keep in tact, so full replacement wasn't in the cards. Javier came out and carefully assessed the situation, walking us through his process of what it would take to reinforce the existing fence but also suggested constructing an identical fence on just our side. He was thorough, communicative, and his quote was competitive to other companies I had chatted with. In the end, we went for a new fence on our side, painted and all, and it looks outstanding. Much more of a solid fix and will last for many years. His work was quick, efficient and high quality, even down to matching the paint color of the older fence to the replacement. We highly recommend Javier!

Matt and his team are great. I got 4 quotes. He was very close to lowest even with the following -…read morefor our retaining wall he increased the board width from 2" to 3", and used double treated wood to ensure durability. None of the other 3 quotes even offered those options. The install was excellent, and the lead guy called me out multiple times to discuss minor details to make sure cuts and turns were done exactly as I wanted them. Matt then faced the wall with redwood, so it looks incredible.

We recently had our fence replaced and are really happy with the results. We had an urgent request…read moreand Antonio responded quickly, came out right away to assess everything, and kept us updated throughout the process. The crew was professional, efficient, and the new fence turned out amazing!

Wow. I thought Antonio was just a fence guy, but I was wrong. Part artist, part ambassador. I was…read morehappy with the first fence, which was far superior to the one that had replaced. When it came time to put a fence on the lot line , we hit some bumps in the road with the neighbors. Antonio made a rough draft of a beautiful fence: wide boards and narrow boards together. It helped us come to agreement with the neighbors and now everyone is happy. I would 100% call Antonio again. And did I mention his price was fair, he was reliable and came when he said, and he kept the yard clean throughout the time of his work? Truly, you'd have a hard time doing better than Antonio.

Best customer service. Thanks to Alex, Ulysses and crew for a superb job. The whole process…read more(getting quote, expressing my needs, setting up schedule, immediate response to my questions and leaving the job and property clean) went without a hitch. Fence turned out beautiful.

Five Stars (5/5) If you are looking for an honest, punctual,…read moreand top-tier fencing contractor, look no further than Adrian and PL Fence Company Inc.! My daughter originally used PL Fence on two of her properties with fantastic results, so when it came time to replace our shared fence with our neighbors, choosing PL Fence was a no-brainers. Here is why they deserve every bit of a 5-star rating: 1. Punctual & Reliable: Adrian promised an 8:30 AM start time and a 3:00 PM finish--and his crew hit exact times down to the minute. You rarely find contractors this punctual! 2. Outstanding Craftsmanship & Efficiency: The team worked seamlessly to remove the old fence and install the new one in a single day. 8:30 am in and 3 pm out. The quality, clean lines, and overall finish are beautiful. 3. Professional & Courteous: The entire crew was hard-working, clean, and extremely respectful of both our property and our neighbors' yards. Our new fence looks absolutely amazing, and every neighbor involved is thoroughly impressed with the result. I highly recommend Adrian and PL Fence Company inc.

Jose did a great job replacing and painting our pergola posts. He completed everything as quoted…read more(best out of 3), with good workmanship and on time. He kept the work area clean and made sure everything was cleaned up afterward. I also appreciated that he pointed out a few other related issues he noticed so we could address them before they became bigger problems. Reliable, professional, and easy to work with. Highly recommended!

Jose fixed a fence and a playhouse for me. In the playhouse he replaced the rotten flooring and he…read moreadded a fold down table and benches that were perfect for my grandkids! His work is excellent!

I asked Ben to look at a gate that wouldn't close properly. He came up with an excellent idea and…read morefixed the problem. While he was here, I showed him some fence posts that had rotted, and he also arranged to fix those, promptly and for a reasonable price. He and his assistant cleaned up thoroughly and removed a large amount of concrete that had come out of the ground with one of the old fence posts. Ben also installed a new board to reinforce the top of the fence in one spot. Highly recommended.

Timely ,professional,quality material, and workmanship .We were referred to Benjamin by a neighbor…read more he came out, gave us an estimate and completed the work all within the same week. He was very respectful and precise. Kudos- he is the only contractor that did work without stepping on one single plant we would recommend Benjamin for all of your fence and decking needs. He quality material.