Lovely people. They're like a team of younger professionals. Not pushy at all. No use of…read morefear-tactics to persuade my elderly mother (63) to buy extra services - in fact, they try to take any discounts if they can! Professional language and customer service. I love there's genuine care when they serve my mom's car. I feel like they take extra time to help her understand what they are doing, and not trying to rip her off. Extra thank you to Daniel for his professionalism!

This place has excellent customer service. In need an oil change real quick I was in and out within…read more15 minutes. The folks that work here go above and beyond to make sure you're a satisfied customer.

I had such a great experience here - I originally went in for a brake inspection after another…read moreshop told me I needed work done, and Kevin took the time to thoroughly check everything for me. Not only did he explain things clearly, but he was also honest and reassuring -- he let me know my brakes were actually in good condition and didn't need any work at this time. That kind of transparency is rare and very appreciated. What really stood out to me was his integrity. He didn't try to upsell me or push unnecessary repairs, saying "sometimes you just gotta help people out." That genuinely meant a lot. It's hard to find a mechanic you can trust, and this experience gave me a lot of confidence in coming back here for future maintenance. Highly recommend to anyone looking for honest, knowledgeable, and kind service.

Amazing mechanics doing honest work, enjoyed my experience getting my car serviced. The pricing is…read moresuper reasonable and they were very transparent about what had to be done. Super friendly staff. Definitely recommend taking your car here. They will be our go to for both me and my boyfriend's auto needs.

G&C Tire and Automotive in Manassas has been great to work with. Their prices feel fair for the…read morequality you get, and they really pay attention to the little things that make you feel like your car is in good hands. What I appreciate most is how they explain complicated issues in a way that's easy to understand without talking down to you or trying to push extra work. You walk away knowing what's actually going on with your car and why it matters. It's the kind of shop where you feel comfortable asking questions because they're patient, straightforward, and genuinely trying to help. Definitely a place you can trust. Also check out their customer lounge.

This shop has gone downhill fast. Can't professionally balance tires or hire a state inspector that…read moreknows it's regulations. My shop has forwarded customers to this shop every month for years. NO MORE! I don't need the aggravation. Perhaps the owner needs to be more involved in the operation and get back to what made his store a trusted and honorable business. But, looking at his negative reviews. I'm sure the owner will fail to see the value and ridicule the customer. Poor attitude from a failing business.He has already lost one store, perhaps he can save this one before it's too late. Joe Corvette Motorsports Chantilly, VA,

As soon as I left my check engine light came on…read more May be a coincidence but.... Maybe not. Place is always empty, even on Saturday morning. Also was uncharged for premium synthetic oil and was told this was the basic service. The manager is out here smoking while the crew works. Smh

Very impressed with this location! Alex was on top of everything from the moment I pulled in. Great…read moreprice, great service and super fast. Will be back.

Just got my Trucks oil changed and it was a great experience. Doug went over any other services I…read morewould need done and the took care of them. So Glad Doug is back at this Jiffy Lube. From a lifelong Jiffy Lube Customer.

Excellent service! The technician was polite and professional, and the work was completed quickly…read more I had my oil change and tire rotation done in just about 45 minutes faster than I expected. Highly recommend!

Have been going here for years and this is the best auto shop on the planet. Wouldn't go anywhere…read moreelse with my car. The entire experience is always fair, honest, efficient, professional, knowledgable , skilled and talented from customer service, to the diagnosis, to the repair, to the final bill. Started going here after having gone through several botched jobs at some of the best known names in auto care. Gotta give a special shout out to Jenna. She ROCKS and always goes the extra mile for her customers.

Long time customers who have become friends. We trust them…read moreand value their honest and good service.

I could not be happier with R&j Auto Shop!…read more I have a 99 Chevy Silverado that has sat for years. I put a charger on it, which read 14.4 volts, but still it would not crank. I reached out to a number of shops, and R&j was the most responsive and reasonable. I am so glad I did. Jorge was very communicative, and texted me to let me know when he would be arriving. He brought all the tools needed to diagnose the problem. Since it was an easy diagnosis, Jorge did not charge a diagnostic fee, which was very reasonable. Jorge let me order the parts I needed, and even suggested I replace the serpentine belt at no additional cost. He replaced the alternator, battery and removed the aftermarket alarm that was draining the electrical system. He even diagnosed the brake issue that we found once the truck was running. R&j Auto Shop is my go to for quality, quick auto repairs. Jorge is a great guy and easy to work with. I highly recommend R&j Auto Repair!!

I had reached out to Jorge when my car failed the Virginia safety inspection due to a faulty…read moreABS/VSA module. Most shops recommended replacing the module at a whopping $3,000. I decided to do the sane thing and look at repair options instead. I had found Circuit Board Medics in South Carolina (these guys are the real deal btw) who would go on to do my repair for a 10th of the replacement price, but almost all of the shops around me were unwilling to remove the module for me to ship it out and then reinstall it once it was shipped back to me. Except Jorge. He gave me a reasonable price and service dates which was a little too close to the reinspection deadline but I had hoped it would be done by then. The first appointment, Tuesday, August 11, went really smoothly, Jorge came to my location and took off the module for me to ship out to the module techs down in SC on express delivery. Unfortunately there was only one day between me shipping it out and Jorge's Thursday appointment to reinstall the part. The techs in SC had a same-day turnaround but they ended up shipping it back out to me on the day of the appointment for it to arrive on Friday. Things had been going superbly up to that point. Because Thursday was the last day of the 15-day grace period, I was anxious to get it done as soon as possible because the fact that the period ended created new complications. Unfortunately, Jorge informed me that he would not be available until the following Monday. I understood his booking situation so I let him know that I might look for someone else to complete the job sooner because of the deadline that passed. He then offered to try to come on Saturday to which I offered to pay extra for him to try to come out on Friday, to which he agreed. Friday comes and I had asked him to let me know if he's likely to come out that day. He tells me that he couldn't make it that day at 7:30PM which was odd but things happen so I hoped he'd be able to come out on Saturday. Saturday comes, he texts later in the afternoon that he's busy and would come on Monday at 12PM. I didn't want to try to get a Sunday appointment at that point so I let it be. Monday comes and he's not here. A little while later he lets me know he's on his way, arrives at 1:30PM, gets the job done, and then we parted ways. Obviously, this was not the kind of service I expected to receive. I felt mistreated because of the following reasons: 1. I could have had someone else come and finish the job by Friday or Saturday. I completely would have understood if Jorge was unable to come but he sold me false hope and I believed it because, 2. I didn't want to rent a vehicle until he could come out but I could have! I thought it would be unnecessary since he'd definitely come today, tomorrow, the next day, when Christ comes back, etc. 3. I have lost earnings for nothing when I could have rented a car out and recouped some of the expenses that I had incurred and will incur because, 4. The car still failed inspection for another reason I didn't think would fail it and had I been working this past weekend, I would have been in a better position to get that new issue fixed. 5. I can't legally drive on public roads because the grace period has passed. Though it was the module techs who delayed the module, I had asked Jorge if he would be able to take off the module one day earlier so we could avoid a situation like this. He said he would try but he never confirmed it. The first appointment took literally 20 minutes and I would have paid extra for him to come the day before at an off hour or something so the inspection window would have less risk of closing. Though fixing this ultimately didn't stop the car from failing inspection again, at least I would have had more time to prepare for the next repair BEFORE the window closes. 6. After all of this grief, he was still late by an hour and 30 minutes on Monday without a single word of acknowledgement of the fact! I am so angry and disappointed in the way this all turned out. What had started off as an exceptional service has ended up costing me what I never expected it to, simply because an edge case scenario could not be handled properly and professionally. I hope Jorge can clarify any wrongdoing on my side and maybe rectify his end. I still reluctantly encourage anyone to give him a chance based on the other reviews written about this business and the factoring of "things happen"-ing, but he has lost my confidence. This is technically a one-star review but I didn't want to be any more blunt.

My wife and I have taken our cars to Haas Auto for years. This is the mechanic you've been looking…read morefor, they are knowledgable, and provide excellent service at a great price. They have never tried to up-sell us on an unnecessary repair, they clearly explain what the car needs, and what kind of repairs might be needed when. They do routine maintenence on most types car but can also troubleshoot complicated or confusing issues and will work to find the correct repair in the least expensive way. They are reliable, personable and professional.

I asked them to do a PPI on a vehicle since I live in Michigan. The report was a bit unconventional…read morebut talking about it cleared up things. Bill is very knowledgeable.

So, I have had multiple instances of dealing with Virginia Tire & Auto of Bristow. I own a 2021…read moreJeep Wrangler. I have been in 4 times in the last year to have an Idle Pulley replaced. on more than one occasion I have had the pleasure of working with Beverly. She is professional, knowledgeable, and shows compassion when dealing with customers that may not be having a great day! Beverly is always smiling, upbeat and willing to go the extra mile for her customers. She has an ability to turn a not so fun situation into a pleasant surprise experience for her customers. It is because of Beverly and the rest of the team at Virginia Tire & Auto of Bristow that I will always bring my vehicles there for all of my automotive repair needs!

Service, quality, competency of the workers needs major improvement. Came for state inspection and…read morethe worker named chip told me they are not taking inspections right now with no reason given and to come back at 3:30. I came back at 3:30, turns out they opened it for an hour, and closed it again, with no rhyme or reason. The workers themselves even seemed confused as to why one person said it was open an hour ago and the randomly closed again. There was also no apology for misinformation on their part. Terrible customer service. This business just makes things up as they please. If needing a reliable place to take your car to, don't come here. It will be a waste of your time. If yelp let me leave 0 stars, I would. Not even worth 1 star

Extremely thorough and detail-oriented mechanics, not to mention honest and reasonable.read more

Easy to work with and felt I was charged reasonably for the service requested. I had the brakes and…read morerotors replaced since the car was shaking during braking and making noise during acceleration. They unstick a rear caliper and all the issues are solved at a reasonable cost. Would do business again.