I needed to get a filling fixed but the dentist I normally go to was booked and pretty far away. So I decided it was time to find a dentist closer to our new home. I looked on Yelp for a list of dentists and began calling or emailing them to see who accepted my insurance and who had available appointments on the week I needed to go.
When I called Pro Dental, I talked to receptionist Tiffany and was impressed by how outgoing, friendly and knowledgeable she was. I was able to get all my questions answered and book an appointment on the exact day and time that I was looking for.
The day of, I was dreading the appointment. It's bad enough to have to get a filling fixed, but to go to a new dentist whom you've never met before, and have him work on your teeth....not really something I was looking forward to.
Parked my car in a lot that had plenty of parking, took a deep breath and walked in. The two receptionists greeted me and were very friendly. (We even chatted about how sad we were that Bambu next door had closed, etc).
I was then escorted inside by Amber, the dental assistant. Nice office, cute Finding Nemo decor on walls. Amber was also very friendly and put me at ease with her cheerful personality. We took some x-rays of the filling and soon after, I met the dentist, Dr. Nguyen, who was very professional and knowledgeable. He explained to me what he saw in the x-rays and soon he got to work.
I joked with Amber, "I should have brought headphones to listen to music!" and she told me that she could play a movie for me to watch while I had my filling fixed. Nice! She pulled out a list of movies and they were great! Tons of Disney movies, action, comedy, etc. She even said they just recently got the new Star Wars movie too. I figured I'd better choose something that wouldn't get me too nervous or excited while my mouth was hanging open for the procedure.
I chose a happy movie "FROZEN" (gotta love Olaf) and that definitely helped with putting my mind at ease while the dentist was drilling away and fixing the messed-up filling. He often asked if everything was ok, checking my comfort, and making sure I wasn't in any discomfort or pain. His hands were steady (unlike some dentists I've been to!) and you could tell he was experienced and good at his profession.
I found out that Dr. Tran (?), the other dentist at this location is Dr. Nguyen's wife and she works on children. I asked about a dental hygienist, and was told that Dr. Nguyen does all the cleanings himself. Interesting.
When Dr. Nguyen was done fixing my filling, I was pretty amazed at how everything went so smoothly and rather painlessly. I was all nervous for nothing!
I don't usually write reviews for dentists but felt I should for this one. I'm so glad I found Pro Dental and would highly recommend them to my friends and family. I'm hoping to convince my husband to go here for his check-ups and cleaning instead of always heading to SF to see his dentist. We'll see.
Thanks Dr. Nguyen and Pro Dental for fixing my filling and for making my visit a pleasant one! read more