Dr. Chen and his staff were incredible. I had tooth that was worked on by a separate dental group causing me problems. Dr. Chen gave his transparent opinion and his suggested approach of putting a crown on my tooth alleviated the pain. Further, I was pleasantly surprised that the crown looked my normal tooth. Thanks Dr. Chen! read more

First and foremost, I like Dr Chen and the staff. I'm sorry to have to leave this review. Now the bad. My appointment was cancelled for a second time because I don't text them back. I don't do texts. I've told them this many times. I show up for my appointment and they said they gave it to someone else. This is the second time this has happened. I make an appointment, I expect to keep it. They Just cancelled my appointment and gave it to someone else. WTF... That is so unethical. Don't they realize that everyone does not live their lives with a phone in their hand? Then I find out they no longer take my Delta Dental insurance. Who doesn't take Delta Dental? Now I'm stuck looking for another dentist here in Roseville. It left me feeling like they don't want me or my business. Or any business from seniors. If you don't live your life with a phone in your hand, you'll be out of luck here. So frustrating... read more

Fantastic dentist! I have been going to Dr. Chen for about 10 years and could not recommend him more. He is incredibly gentle and meticulous. I have had to get quite a bit of dental work done and he has always done an excellent job. Even fitting me in ASAP for emergency work. Always fair with pricing and forthright with work that needs to be done and work that can wait. The hygienists and front desk ladies are some of the kindest and most skilled people I have ever met. I have gotten my whole family and husband to start coming to Dr. Chen and they are all very pleased as well. Thankful to the whole Arbor View team read more

Compared to another dentist I had been with prior, they are honest, capable, and friendly. I always enjoy getting my teeth cleaned by Sarah. My son has no complaints about Dr. Cao. Would recommend! read more

Hi there. I'd like to preface this review to say that I am writing it for my dad. He's old school and doesn't do much on the internet besides his morning yahoo (read as yay-who)... ;) My dad started coming to Arbor View Dental a couple years back and it has been the most life changing decision he has ever made. For as long as I can remember my dad has had MAJOR dental phobia and has avoided going at all costs. Well, not going to the dentist finally caught up with him and for lack of a better description, his mouth was a mess. My dad is such a fun guy; always laughing and having a good time but his smile did not reflect that. He had many broken, worn down teeth that caused him lots of pain... both physically and mentally. Before going to see Dr. Chen, he had seen another dentist for a consult or a "game plan" if you will. The other dentist couldn't even help him besides a full mouth extraction with dentures. I mean, if my dad was older maybe it would have been fine but he's only in his early 50's and he has so much life to live still! My dad decided to get a second opinion and we are so glad he did! Dr. Chen was not only able to save his remaining teeth, but construct a total beautiful new smile for him! My dad is able to eat, smile, laugh and just talk to people without being self conscious or in pain! It has been the greatest gift to see him so happy and proud of his mouth! You don't really realize how important your teeth are until you are about to lose them! Not only is my dad so thankful for Dr. Chen, but his entire staff! The front desk is amazing and very knowledgeable with insurance and he loves his hygienist! Thank you Arbor View Dental for all you've done for him. read more

Arbor View Dental Group - Before and after. - General Dentistry Near Me - Roseville, California

We love Dr. Cao at Arbor View Dental! my son is very finicky when it comes to the dentist and she has built up a trust with him that no other dentist has been able to. Our entire family comes here and they make us feel like a part of their family! Best dental team ever!! read more

The new office is fantastic with the benefit of the same outstanding service. I'm so glad that my family and I started coming here years ago. Everyone is always friendly and always professional. I've never felt more comfortable going to the dentist and referring others to a dentist than with Arbor View dental group. read more

Arbor View Dental Group - Very nice waiting area, but I've never had to wait that long. - General Dentistry Near Me - Roseville, California

I would never go back to your office. You and your staff have horrible customer service and your prices and fees should be illegal. The little girl at the front desk rolled her eyes when I asked questions about what you were charging me. Your office was very deceitful with the pay structure AND you wanted it paid in full to even set an appointment. Talk about a shadey business. I've never in my life had a dentist try to hard sell me on over-priced services and then demand payment of hundreds of dollars up front before setting an appointment to do the work. Then after I held off to read the fine print, I was sent a letter stating that I can't come back, they will refuse me. I've never been happier to leave an office and never return. P.s. your cute little letter afterwards was hilarious. "You want to leave me? No i'm leaving you and you can't come back" I was laughing out loud read more

I brought both my 14 and 10 year old here. My 14 year old had a couple of cavities that needed to be filled. The female dentist said to me, with my 14 year old laying in the chair, "don't tell her what is going to happen to her for the procedure. I'll walk her thru it when she gets here for the filling". Now, had she said that with my daughter not right there, fine. But right in front of her? She's 14 and has every right and need to hear what is going to happen to her body. Instant tears. I left and made sure they knew what I thought of her bedside manner. Here comes the kicker tho, I tried to make an appt after this for some pain my 10 year old was having some pain (she liked her and wanted to go back). Well, they left me on hold for 12 mins and finally came back and said they wouldn't take her because they had released her x-rays (to ME!) and wouldn't take her back as a patient. Pretty petty! I'm glad tho, as I did not want to take either of my girls back to her. read more

I have been going to this dentist for about 5 years now and I have no intentions of ever switching providers. The staff are very friendly, they are always on time, and you can even watch movies during your service to make the time pass by! I had an issue with my insurance earlier this year and the front desk staff were super helpful and understanding. I highly recommend this dentist office! read more

I was so amazed at the office itself, it is very clean and just so upgraded. The staff reflects he office, very presentable and organized. All Smiles! My friend introduced me to this office as I am fairly new to the area and I am so happy with my decision. Dr. Chen was very pleasant and explained everything to me in detail to make sure I understood what I needed to get done. I definitely didn't feel like he was after money as I often feel with other facilities. Thank you Leah for the referral, and Leah is a pleasure to receive assistance from. She also helped me to feel comfortable and she seemed knowledgeable. read more

I have been going to this dentist for many years now, and Dentist Chen is really good on what he does. Overall the staff is very welcoming, and they are friendly, plus they have a good selection of movies you can watch as they clean or work on your teeth. read more

Beware with this office (husband and wife duo). Obviously, out for money and not treating their patient with care. Completely unethical and try to charge for procedures that aren't needed. read more

I have been going to Arbor View Dental for over ten years. The office is beautiful and professional. The hygienist always refers to previous notes to determine the most comfortable ways to clean my teeth. I would recommend anyone to give them an opportunity to take care of you. You will not be disappointed. read more

Dr Chen, Dr Cao and the entire staff are very professional and detailed oriented. I really feel that I will get an honest opinion and high quality work. Katie, our hygienist is an amazing, qualified and attentive person. She listens to your needs/ concerns before she starts working on you. I would 100% recommend this office for your dental needs. read more

Yes this place is as good as it gets!!! I read the reviews here before picking out a new dentist - had awful treatment at the last two I had gone to. I love all the people in the office, and the assistants, dentists etc if I am leaving anyone out. The visits and dental work go so fast - it's over before you know it. I love being able to watch movies while being worked on - it takes your mind completely off everything. Please keep up the good work!!! read more

Great practice. Very professional and friendly. The office has a very welcoming vibe. The hygienist, assistants and clerks were wonderful with my kids. I especially like the fact that they always took a more conservative approach towards treatment, not the most expensive. If I hadn't moved, my family would still be their patients. read more

I have been going to Arbor View Dental for a few years now after my previous dentist of over 20 years retired. I was a little worried about having to find a new dentist but I am extremely happy with Arbor View. Drs. Chen and Cao and the Arbor View staff are all very pleasant, professional and accommodating. They pay special attention to the patient's comfort throughout the visit, explain what they are doing and answer any questions you may have. The massage chairs and the movie selection is an added plus and makes the appointment time go by fast! I especially appreciate the fact that they stay on schedule and to date I have been seated promptly at my appointment time on every visit. If you need a dentist, please give Arbor View Dental a try. You absolutely can't go wrong! read more

My husband and I just started going to Arbor View and I can't say enough about them! I had not been to the dentist in quite some time (fear of dentist, etc.), but knew I needed to go so I gave them a try. Dr. Chen and his staff were so patient with me. They took their time and were extremely professional. I actually am happy about going to the dentist now, which is a huge change for me. Their dental chairs are massage chairs and while they are working on your teeth, they put in a movie of your choice with head phones, so your eyes are distracted and your ears don't hear the drill! They are absolutely fabulous. If you're looking for a dentist, I highly recommend giving them a try! Carl and Negin read more

Great group of people and they make you feel comfortable. The secretaries let you know ahead of time about your upcoming appointment via email, phone, or text. It's convenient and the place is state of the art facility. Plus! You can watch a movie as they work on your teeth. read more

My family and I have been going to Arbor View Dental for years and we couldn't be happier with the care and comfort they provide. Great staff with skilled hygienist, comfortable chairs and a nice selection of movies and shows to watch why you get worked on. Couldn't be happier! read more

Great place! I have been coming here for a few years now and have had no problem whatsoever! I am always reminded by text for my appointment which I like. They have had some new receptionists in there as mentioned in other reviews, but I have never had a rude experience. Katie rocks and Dr. Chen is always great! The office is clean and they get you in and out which is one of my top needs when it comes to the dentist! Lol I would recommend them to any of my family and friends. read more

I wish I can give Dr Chen 10 stars! I have to talk my bad experience with my former dentist first: because without comparison, I wouldn't be able to know that Dr Chen have such superior techniques. Before I switch to Arbor View Dental, I had my right side of teeth both upper and bottom filling done at another dentist in Roseville who also have good reviews on Yelp. But the result was not satisfactory: 1. They didn't all the upper and bottom fillings in one appointment, which lasted two hours. And I doubt they gave me overdose of anesthetic, because I was numb for over 7 hours and after numb was over, I was sore for one day. 2. The filling surfaces were so flat, not like real teeth which have dental grooves. And after filling, they didn't even use the articulating paper to check the bites. I had to go there the second time, during which session they finally used the articulating paper to check bites and fixed some parts, but still not giving me an even bite. So my husband and I switched to Dr Chen. I had Dr Chen to do my left side of fillings. Dr Chen planned my left upper and bottom fillings separately ---- I think this can help to make sure that the side with filling done can match the other side better. During filling, Dr Chen was very patient, and used the articulating paper to check the bites many times, and adjusted the fillings of the dental grooves. After fillings were done, I only felt numb for about 3 hours, unlike being numb all night in my former experience with my former dentist. And I didn't feel sore or pain after the numbness was over. Then I looked my new fillings that Dr Chen did carefully in the mirror: so nature! The color matches with my own teeth, and the most important is that all the filling surfaces, the dental grooves look just like real teeth! The bites are so even! Dr Chen also fixed one tooth on my right side which wasn't done well by my former dentist. Now each of my tooth has an even bite, which makes feel so comfortable and happy! Also, the nurses and the administrative staffs are nice and efficient and the new clinic that they recently moved in is modern and relaxing. read more

This is seriously an amazing dental office! The Dentists are a husband and wife team and they have small children of their own, the staff are so nice and I feel really safe with their care and competence. It feels really good to see the same faces and not have so much turnover in the staff either. I had some bad experiences in the past and was having dental anxiety every time I went to the dentist but when I switched to Arbor View about 10 years ago that all changed, I am so grateful to them, they definitely go the extra mile to make sure that I am well taken care of. read more

DO NOT GO HERE!! I do not have any dental insurance, so I have to pay cash for everything. I got my complete exam with ex rays. They told me I had 6 cavities that need to be filled! So I decided to get second opinion at Roseville Family Dentist (i will be writing a wonderful review for them). They told me I have wonderful, healthy teeth! NO CAVITIES!!! Arbor View was trying to make some money off me!!! They make more money on people with no insurance! read more

Best dentist ever! So clean and professional. They give you the option of watching a dvd while you're getting your teeth worked in which makes you forget you're at the dentist. The receptionists are so friendly and so are all of the other staff members! read more

I switched benefits after getting a new job and came to Arbor View Dental just based on the other Yelp reviews I read. They are kind, helpful, and make you feel like you're visiting friends instead of going to get your teeth cleaned. The whole staff is amazing and Katie (the dental hygienist that helps me) is an absolute joy to be around. There isn't any reason you shouldn't choose them to take care of your little chompers. :) Thanks, guys/gals! read more

We have been patients of Arbor View for several years and I always have a wonderful experience. The staff is extremely friendly and professional. Dr Chen is very thorough and really cares about his patients. Dr. Cao was also really great with my son, and made him feel comfortable at his first dental visit. I highly recommend them if you are looking for a new dentist. read more

Great dentist and hygienists here. Love getting my teeth cleaned and they have very good technique. If you want a good dentist come see Dr. Chen and if you have children Dr. Cao is amazing too! read more

When my family and I moved to Roseville a friend happily referred us to Arbor View Dental Group. Immediately upon meeting Dr. Chen and his staff, we knew that we had found the perfect dental team for our family. We were so happy with our care that I referred my father, as well as our friends. Katie is my dental hygienist and I never thought I would say this, but I look forward to my dental appointments! She is so kind, gentle, friendly and knowledgeable. Dr. Chen does a final check at every single appointment - he is honest and detail-oriented, two traits that are very important to me. I always leave my dental appointment feeling that I had a thorough cleaning and examination. I recommend Arbor View Dental Group to anyone looking for an extremely high-quality dentist in the Placer County area. read more

When we moved to Roseville i was looking for a dental office for my entire family. Ive experience two and i wasnt happy with extra the charges and dental office staff. I found arbor view and ive been so happy with the doctors and staff. I have an implant that my crown came off. Went to the bay area and dentist couldnt figure it out. DR. Chen was on top of it wheb he saw me. He took care of it right away. He researched the type of implant and ordered the parts for it. I also have this growth on my gums and as soon as he saw me, he email and endo to consult. He told me its a cyst before i left the office. Hes the BEST. On top of that, they dont have extra charges. They explain my copay up front. My kids and husband also goes to them. Im extremely happy with the service they provide. read more

This place is nice, and the dentists are very helpful and caring. I will not be returning due solely due to an employee named Rachel's attitude. Talks over you with a patronizing attitude, miserable woman and unprofessional. no thanks read more

My family has been coming here for the last ten years and we love it! The office is modern and the staff is friendly. The hygienists are very gentle and personable. Dr. Chen's work is impeccable from filling cavities to doing crowns. If you're in the market for a new dentist, look no further than Arborview! read more

The best dental experience of my life! The office is clean and modern and full of wonderful people. From the front desk, to the doctors and hygieneists, everyone was so friendly and helpful. It was one of the most thorough exams and cleanings that I have ever had. I highly recommend this place! read more

I've been going to Arbor View for 5 years and I can't say enough great things about the entire staff and business They are friendly, professional, run on schedule...have great follow through on verifying appointments and the office is very soothing, has kewl features (movies, massage chairs etc)..and they take the time to get to know you..your family and your history...more than just your mouth! I tell all my friends and colleagues...you can't go wrong with Dr. Chen and the rest of the Arbor View folks...They don't judge you..or your dental hygiene...but are very supportive! read more

This office is so clean and cute! The dentist and hygienists are friendly, and you are able to watch movies while you get your teeth cleaned! read more

This is an update of my review posted 10/15: More good news. If you have sensitive gums, and/or just plain hate having your teeth cleaned at the dentist's office, make an appointment with Sara at Arbor View. In almost 2 years of visits, she has never even made me wince with pain. Or scream. This is one VERY GENTLE person. I can actually head for my appointment without dread, which is noteworthy. read more

I really like the staff and the doctors, they are great. I actually enjoy going because I know I'm doing the right thing for me. I'm a chicken when it comes to things like this, but before I know it we're all done and I realize having healthy teeth is really easy. Thank you for taking such great care of my family and I. Long time fans of Arbor View Dental Group! read more

Dr. Chen is great! Awesome support staff! I have been coming here since I moved from the bay area in 2006. A+ business.

I always have a great experience with my dental hygienist. She is gentle and does a great job. I've been going here for a long time and would recommend Arbor View to my friends and family. read more