The staff, the dentist and the environment is perfect for little ones. I took my twins toddler…read moregirls here and the staff made sure we were seen for all of our concerns and even ensured we had a proactive plan for their development. The dentist noticed the severity of their lip and tongue tie that both girls have. He walked me through all the possibilities of how it could develop or how we can work through it if it impacts their eating and speech. The facility itself was clean and organized. A very comfortable environment for young ones who may not like medical looking spaces. The staff was so nice, patient and willing to answer anything. Extra points for the cutest save the date/appointment cards. Also! Love their little prizes for the kids post appointment. My husband was bummed he missed the girls first dentist appointment but he's excited to go with them to the next one.

Amazing! Absolutely lovely staff and experience. Everyone is communicative, organizers, clean, and…read morepleasant! If I was a kid I'd go here.

Amazing dental office!!! All of the staff are wonderful. Sweet, gentle, informative and patient…read more They make going to the dentist fun! Recently my daughter had her tooth "wiggled out" and pulled. Dr. Jessi and Miss Ashley made the whole experience wonderful for my daughter! They even sent her a card and sticker in the mail checking on her and telling her they were so proud of her. So special!!! If I worked in the dental field I would LoVe to work there and I highly recommend them for alllll pediatric dental care needs.

They were super sweet to my 2 year old on his first visit. Now he is ok with brushing his teeth…read morebecause it will make his dentist proud of him. Super cute place.

Amazing dental staff. Dr. Gonzalez is professional and friendly. I highly would recommend this…read moredental office if you need a new dentist.

Dr. Gonzales saved my sons teeth, and helped us keep him healthy. He's very kind and knowledgeable…read moreand super efficient. The office is so welcoming and beautifully designed and his staff is very friendly. Can't say enough about how happy we are with Placer Smiles.

I was in yesterday and just got a call from a referral Dr. Pham for a periodontist…read more I just wanted to write to thank this office for how kind and caring your office is. My mouth is a mess and I have lots of questions and I appreciate your patience with me as I try to figure this out. I appreciate the professionalism and attention to detail, your referral even when I said I could not afford it. It shows me you care. They take Medi-Cal and are seeking new patients. I cannot recommend them highly enough.

Favorite place too bad they don't take dentical ir id be there still…read moreAmazing dentist and pediatrici care done by wife

Very friendly staff including the front staff, hygienists and dentist. Wonderful dentist! The…read morefacility is nice, clean and big. We've been going for several years. Mostly for exams and cleanings but also a couple of fillings too. I'm always surprised how easy and quick it is. Would recommend!

My kids love it here, super friendly staff Great experience…read moreoverall. My daughter loves getting her teeth cleaned and she's only 4 years old. She was 2 when she came for the first time and it's just so nice that she actually enjoys coming! Doctor and staff are always so welcoming!

I loved this place! I took my 2 year old son here. Staff were extremely friendly and professional…read more Especially cause my little hate having his teeth brushed. Definitely recommend this place! Weirdly another Lisa C posted a review, but that wasn't me. We had a very great experience! Lots of toys! And a little take home set! Thanks for making this mom feel at home!

The office staff is great, dentists, orthodontists...all great. But if you have to reschedule,…read morecancel, or do anything that includes calling their toll-free line, terrible, maybe the worst I've ever experienced. As a business owner, I understand the need of saving money with an off-shore call center. But the problem is they are not educated in dental work, they are not experienced in emergencies, nor do they understand re-scheduling an appointment for orthodontics a month out is unacceptable. I've requested 3 calls, of which I've received ZERO call-backs. Luckily we've had one emergency and one semi-urgent situations. The former was a nightmare getting an on-call Dr, as the call center was doing everything in their power to not bother the Dentist over the weekend with a little kid bleeding like crazy with a loose, almost hanging permanent tooth. The latter, broken/fallen off bracket of Invisalign was scheduled to be fixed 38 days after the call. So we spend over $6k and lose over a month of the correction. My wife, not too thrilled, drove to the office and we got in the next day, tell-me...why should we have to do this for service? So, although we give the staff a 9/10 we have to take into account the call center which is at best a 2/10 (giving two only because they pick-up the phone) it's dreadful and explaining dental issues to a dental "office" is insane. I give the two stars to the call center because it's terrible!!!

Had my older son's first dentist appointment yesterday and we absolutely loved it. It had been a…read morewhile since his last appointment at a different practice so my son was a little hesitant. This is perfect for the kids, everything is tailored for the littles. Dr. Chris was awesome! He was kind and easygoing. My son is already looking forward to his next appointment where he can get another balloon lol.

Would give less stars if I could. I have two sons who were patients. We have no history of ever…read moremissing an appointment without calling (no-show). For the last appointment, I had my husband call to verify the times the day before the appointment as I had a busy week with my job. My husband called the number that showed up on a barcode that they provide on the visit reminder cards that they send home. He confirmed the times, however it appears the number he called was not correct. We unfortunately missed the appointments on accident. When I called the office to explain what happened, they were not "caring" or kind and explained that they would charge us $25 per child for a now show fee. Reminder, we have no history of this ever happening. If you can't be understanding about a one-time mishap, then you should remove caring from your name!

This is my first time on Medi-Cal as I was with a PPO dentist for 13 years. I took my seven…read moreyear-old in today as we are new to Medi-Cal benefits and I knew she might have a cavity so I wanted to get her seen as soon as possible and I can say our experience was not great at this place. There was zero personality, zero warmth, zero genuine interaction in this office and the room where we were seen for the cleaning was not a great experience. The TVs weren't working for the overhead experience of my daughter, to be distracted for her cleaning an exam, there was zero personality and warmth with any of the staff that we interacted with. It was such a low energy vibe and very mechanical, it was extremely odd compared to what we've experienced in the past with our regular dentist. There was a very large woman who I'm assuming was a dental hygienist who I watched take off her gloves while she was walking and tossed them into a small trashcan and one glove did not make the trashcan and she looked at it as it hit the floor and continue to walk away and walk past it as there was one dirty glove sitting on the floor the entire time we were there. The whole visit was very offputting from the staff upfront who was zero friendly and warm with a greeting to the exam chairs, which were very high off the ground that did not move at all, with holes in them with tape covering them up and dirty walls. We will not be back and I regret our visit there today. Also, since the exam chairs were 3 feet apart from other families, one of the front desk, women came in very loudly, proclaimed to the family next to us that their refusal of x-rays has determined that they will not be seen unless they agreed to having an x-ray as that is their policy. She was very rude and inconsiderate of people around her and the privacy of the family next to us. I am extremely upset as They should've been privately approach instead of her, shouting from the rooftops, the disapproval of them trying to advocate for their son, not having two x-rays in six months.!!!

Don't choose this place if you don't want to have to find a new dentist after 2 visits. They will…read moreleave your insurance network suddenly with no warning and then turn you away once you've arrived. Once the only place in the nearby area that accepted our insurance, they definitely didn't go though proper channels after leaving network since they're still listed as having two doctors that are accepting patients and in network.

Mike Staveris has been known to my family since 2015. My oldest child, who is now 15, has been…read moreunder Dr. Staveris's care since she was 5. My middle child has been seeing him for the past 2 years, and my youngest has just started. The staff is very nice, friendly, and knowledgeable, and the environment is well-maintained and clean. I have no complaints about that. However, my concern lies with the doctor himself. Over the last 1.5 years, I've noticed a change in Dr. Staveris. Perhaps he's getting older or tired, but he seems to lack patience with his patients, especially pediatric patients aged 5 to 6 years old. As you know, children of this age can't hold still for long periods and may become fussy if a procedure lasts longer than 10-15 minutes. They simply can't stay still for more than 5-7 minutes. About a year ago, I witnessed Dr. Staveris becoming aggressive and raising his voice at my middle child when she was making sounds of discomfort during a procedure and trying to communicate (with her mouth open) that she needed a break due to pain. Today, for the second time, I observed his aggression towards my 5-year-old son, who was struggling to cope with the dental procedure. I was shocked to see Dr. Staveris shouting at my young child when he was trying to express, with his mouth open, that he was in pain after being scratched by a tool and needed a break to rest his mouth And one more thing, Dr. Staveris likes to talk to his assistant during the procedure, discussing personal matters. Instead of focusing on the task at hand and utilizing time efficiently while the tooth is numb, he engages with his assistant. As a result, precious time is wasted, leading to the need for a second shot to numb the tooth because the initial time allotment has expired. These are disappointing factors. We have decided not to return to Dr. Staveris. Apologies, Doc :( - Note: the Yelp removed my review, saying that I did not have experience at this location. I am reposting this message, and yes, I did have the experience at this location.

My children have gone here for every dental appointment of their lives, kids are currently 5 + 8…read more The level of effort this office goes to, in order to accommodate the comfort of their tiniest patients, is remarkable. Dr. Staveris and his staff are always patient, thorough, kind, and help my children feel safe and not scared. They offer such a fun environment that my kids often choose to join for each others appointments because they enjoy hanging out there. I cannot recommend this dental office enough, absolutely the best dentist in the area for children.

My son has a "dentist phobia" as he calls it. He has never had a fully successful dentist appt…read more However, today was totally different! Janelle, our dental assistant, worked some magic! My son sat for an x-ray, a full cleaning, and an exam! He was a rock star thanks to Janelle! Thank you Janelle!

Dentist said my 10 yr old had 2 cavities. Went for a second opinion and guess what?! No cavities…read more They are crooks.