1. Pro Clean Group

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Pro Clean Group

5.0 (1 review)
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Updated 2 months ago

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Regular home cleaning

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2 months ago

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Just Clean Lots

Just Clean Lots

(13 reviews)

Laurelton

They did a good job mowing the lawn and was always responsive . They gave us a reasonable price and…read morewas helpful during the lawn service

Sometimes it's not fun to be right. I sent a request to…read moreseveral gardeners on Yelp. I outlined 3 things needed done. Just Clean Lots replied with a Robo response or Cut & Paste. Very generic "happy to help you with your garden related tasks". And "we must make an appointment". I didn't respond because I KNOW that the people who must appointments are always the WORST. They delay things forever. They tie up your whole day for nothing. And they charge way more! I like the companies that are a guy who has some other guys that work with him and they get the job done. After a few days, they reached out again. I replied and said that the robo reply wasn't good and that I'm not making an appt without knowing if they even do the tasks I needed done. I was assured that they could help with all 3. On Monday, they asked if they could come Tuesday of the following week. I said there was no way I could wait that long. Especially since there was so little change that there prices wouldn't be unreasonable. I need to know sooner rather than later if I need to move onto the next. I was talking with someone that I believe said she was the Operations Manager. Sigh... again, managers, having to inspect everything (rather than working from my description and the numerous pictures I supplied) and I told her it needed to be in a day or 2. She got back to me and proposed Thursday. That wasn't the day or 2 I wanted. But it was easier to accept than keep going back and forth. This was all on Yelp. So, I can't say if it was all one person or different people. I did get a message later saying that Wednesday would be possible. I said ok and said that anytime between 10AM and 3PM would be ok. Not that I like 5-hour windows. But again, to minimize the back and forth that would be necessary to fine tune a time. So, stayed available all day today. Made sure to be done with showering, etc before 10 so's to not be occupied if they came. 10AM came. 3PM came. Now, 5PM has come and gone and not only no show, but no contact. No request to reschedule. No apology for standing me up. Nothing. Part 2 - replying to Justin's comment You misunderstood. I don't mean that the estimate gets higher by being a week later. I mean that companies that make a trip over to spend time estimating charge more than companies that don't. They have to make up for the cost of the time of the person who is estimating rather than that person being on a job (whether it's gardening, painting, cleaning or any other work). What is referred to in your reply to my review as "building a relationship with the customer" is the exact opposite of what I want. I want the work done and not to be bothered. I shouldn't even have to be home. My gardener comes once a week and we see each other in person once a year (or less)! The best way to "build a relationship" with me is to accommodate my preferences as a customer. Not to force me to do things your way.

Spotless Cleaning Services - __

Spotless Cleaning Services

(28 reviews)

Bushwick

You know how you're supposed to, as a good person, leave the world better than you found it? Thanks…read moreto Spotless cleaners, I was able to do that with my apartment anyway. I used the Yelp feature of getting bids from multiple companies. I wasn't sure it would work. It turned out better than expected. I conducted the entire transaction via text. Spotless was not the cheapest choice; I discarded that one. But it was priced reasonably. They showed up a bit later than expected, but it was fine. I assumed if I wasn't the first appointment, I should build in leeway. I wasn't in the unit. They sent before and after photos. I went back the next day. They did such a good job, I wanted to tip. I would recommend them enthusiastically.

After finding Spotless Cleaning through the Request A Quote feature, I spoke with the owner Ada and…read moreconfirmed the cost for my space and we booked a time for 2 ladies to come to my apartment. The women who cleaned my apartment were punctual (actually early!) and very friendly. They loved my cat! They worked for about 4 hours and did a very nice job. I didn't give a full 5 stars because although my apartment is very nice and clean, I specifically was looking for a deeper clean which I don't think I received. I would certainly use the service again because they did excellent work, there was just a disconnect between what I would consider to be a normal cleaning and a deep clean.

Pro Clean Group - homecleaning - Updated October 2026

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