Exceptional service, very professional, clean and very reasonable. I took my BMW M550 there last…read moreweek - Manny & team were outstanding!! I can't believe places like this still exist. Highly recommend for any sports car & luxury vehicle - trust him, he will not disappoint!!

Had some tints done here, great work and customer service, dropped off at the time I was scheduled…read morefor and it was done very quickly and properly. A lot of tint places I've been to I usually always have to go back and have them redo it but this place made it look perfect the first time!

hi I had my car done yesterday and OMG what a phenomenal job Marcell did it looks amazing and…read morebetter than when I bought i!! it really made my day!! thank you marcells I'll definitely be spreading the word on what a great job they di!! gale N Chelmsford

They do a great job and are convenient to get things done. My interior look new when I got my car…read moreback. Will return soon !

Excellent experience with Q Car Care in Burlington. A little out of the way from Boston but worth…read moreit. Had a paint correction & ceramic coat done - easy to schedule with Matt via phone, car was ready on time, priced slightly less than the estimate, and they did a wonderful job. Attention to detail was great, they even did a once-over on the interior (cleaning up fingerprint smudges, floormats, etc) without having been asked. Highly recommend and would certainly go back for other work.

Took a while, but they did the right thing and scheduled time for us to get the failing PPF fixed…read moreafter they saw my review. They also offered to do a bit of other work for us to help us out, but there was a bit of a delay with getting the right tech there and so we had to leave the car a bit longer than promised. When we dropped it off, i tried to explain how the front license plate frame attached to the bumper and they stopped me and said "oh we deal with these all the time." When I picked it up, it was on incorrectly, and I'm glad it didn't fall off because it wasn't properly installed. In the end, they fixed what was requested, but I still question the attention to detail. Not consistent.

I wish I would have done a before picture. I came to get a quick wash and detail. It's about $50,…read morebut my car was filthy after a 20 hour trip here from Florida and the snow we had last week that was up to the door handles so we agreed on $60 which I felt was fair. The set up was a little confusing to me as a newbie, but the car wash entrance is around the back to the left when you pull in. Everyone was very nice and my car looks freaking great. They only accept cash tips so I will have to take extra cash next time I go. I felt terrible, but I've grown so accustomed to tipping using Venmo and CashApp - that's definitely on me. I will absolutely be back. My car hasn't looked this good in ages and I felt bad sitting back in my car because it looked so nice. Great to get in and see salt and pine needles everywhere.

Disappointed with how the damage to my vehicle was handled. Basically being told it wasn't caused…read moreby them. They were dismissive and not concerned about losing a loyal customer.

I returned to zaks a few months later to have them do some more work for me. There 2 hours away…read morefrom me one way but I won't take my porsche 911 anywhere else. They tuned it a few months ago and today they installed a new exhaust and air intake. I planned on dropping it off but john said no man, stay. Won't take us long. John is the absolute best, i was in and out in a few hours and the car is just perfect. John constantly let me speak to the mechanic which im sure he didn't like,lol throughout the project and i cant say enough. The mechanic was so nice and knowledgeable, I've never felt with someone working on my car. Beautiful clean waiting room with drinks,TV amd couches. Its just such a great experience being there at zaks auto in Hudson nh. Dont do it to urself bring ur vehicle to zaks for anything u need done. More then fair pricing and a great group of guys. They have one of the cleanest shops I've ever been in. Another great job done by zaks. Thanks guys, c u this winter

My review to Zaks auto:…read more I brought my vehicle to this shop for an oil change, brake fluid flush, and other maintenance before a Porsche Club of America (PCA) track event. They also performed their complimentary PCA tech inspection, which is advertised as a thorough inspection. I specifically asked that all vehicle fluids be inspected before the event. During the track day, my car suffered a power steering failure that left me stranded. I had to call my regular mechanic to the track to repair the car so I could get it home, resulting in a significant repair bill and a lost track day. They offered no support or reparations. When I first contacted the shop, their response was simply, "You brought the vehicle to a track. We aren't liable." It was only after multiple phone calls that they acknowledged the power steering fluid had appeared discolored while the car was in their shop all day, but they never communicated that to me. I understand that track cars can fail. My issue isn't the failure--it's the lack of communication. I specifically asked for the fluids to be inspected, and the shop later admitted they noticed discolored power steering fluid but chose not to mention it. Had they done so, I would have serviced the system before the event. I've included photos of the power steering fluid taken after the failure and during the repair. Based on my experience, I cannot recommend this shop if you're relying on them to prepare your car for a track event.

brought my vehicle for tints. I requested 35% tint. They finished the job, however, comparing the…read morework to my friend's car, (he has the same model, same 35% tint), his shade was slightly darker than mines. He showed me his receipt, from Boomers audio, in NH and confirmed the % tint. However, my receipt from carisma showed no such details apart from the services provided. I went back to carisma to inquire about my tint % and below is are the details from the response(s) I received from the owner: 1. They provided me with 40% tint. When i requested 35% 2. When i asked about why 40%, i was told that my factory windows are by default tinted by 5% so they use 40% for a final tint of 35% 3. After the fact that my tints were not the percentage i requested, ( confirmed with my dealership the windows were NOT tinted 5%), the owner stated that for me to get the darkness what i ORIGINALLY wanted, he would have to charge me the SAME price for the work as well as an additional charge for removal of the wrong tint that they installed!!! A month had not passed, but carisma conveniently states on the receipt , which does not detail the product provided, that refunds on services is contingent on owner approval. So it was obvious that i could not go that route of demanding a refund . It would have been a nice gesture to at least meet me halfway with a reduced cost for the service, considering that their explanation of their tints was given to me after the issue was brought up. I am instead using the money to have the tints service done the right way with honesty and integrity through boomers audio in merrimack, NH. They even offered a reduced quote of services when they heard my story. Hopefully this review can be used as a tool for service improvement for carisma and to ensure that any customer will not have to have the feeling that i had upon purchasing a car service or product. Nakwesi

Ron and his team are fantastic. Will definitely use them again in the future…read more They get their work done in a timely manner for a great value.

Super friendly and competent staff, great communications throughout the whole process, fair prices,…read morequality workmanship, delivered on time .. as good as it gets.

the jackie girl not good at making appointments takes long to call me back to see if they can fill…read moreme in cause that's what she said she was going to do but fails to do

Really thorough and professional and our car looks new!!! Pricing was good too. I'll be back to…read morehave the inside done soon.

Just had my husband's suv detailed at Alexanders....It's a 2012 SRX Cadillac…read more Although it's old, it wasn't in too bad of shape....the exterior looks wonderful.. When I went to pick up the suv, I had to point out areas that were still dirty. He pointed out some wear and tear which I understood. He had kids doing the cleaning and they overlooked areas...for $375.00 nothing should have been overlooked....I had to ask about the stains that wouldn't come out which should have been pointed out when I picked up the vehicle. Didn't seem to care that I had questions....I'd look elsewhere.