I've been parking through Prk-Mor for well over a year now with no issues other than an undisclosed price raise roughly 8 months ago. Recently, they began taking hourly valet parking in the largest lot that they own. This was also undisclosed to the monthly users. If you aren't there before roughly 9 AM, there will be no spots available, even if you pay for monthly parking. It's happened twice in the past week and I was turned away from parking there both times. The first time, I let it slide, but the second time, I went to their location on Chestnut Street to figure out what was going on, and the young lady gave me attitude almost instantly about the situation. She proceeded to tell me that I was lying about the situation and continued to attempt to one-up my point in the situation and was out-right rude to me. This is no way to treat a paying and reliable customer, and I would definitely not recommend parking through them. I've been hearing that their customer service is terrible ever since I began parking with them and now I can attest the same for myself. read more