I've gone to YCH for years and if there's a better shop, anywhere, I haven't found it. The…read morewhile-you-wait service is outstanding. It's handy to get your bike inspected, tires changed, oil changes - simple stuff. Every time I get a bike inspected, Bryan, JR or Earl talks to me for just a moment afterward to tell me about the condition of my bike and I really appreciate this. Nick and Eli are exceptionally friendly and helpful in getting riders in and out of service and, over the years, have gotten to know me by name. I appreciate Duane, the owner, sending out an email questionnaire after any service visit or sometimes he'll just be out talking to customers. Be careful while you wait for your bike to get finished because the showroom is full of new and used motorcycles and I'm always tempted to purchase something else. If you don't want to be teased by all the bikes on the showroom floor, there's a comfortable waiting area with magazines and beverages. Thank you for being a great resource for the riding community and for outstanding service !!

Staff are very friendly and laid back. Excellent communication and quick responses to emails and…read morevoicemails. Purchased my first motorcycle from here. Process was explained and all of my options were clearly presented to me. No pressure at all during the entire process. Haven't used the service side yet. Definitely would recommend Yamaha of Camp Hill.

What a great group of people who work here! Friendly and helpful but not over bearing. Any…read morequestions just ask! They have zero turn mowers, dirt bikes, 4 wheelers and motorcycles and offer parts and service for almost any make and model. Clean and interesting restroom where the walls are covered with motorcycle newbies and legends!

Hi well this will be the softest review I give Jason I'm just going to keep this short for now. I…read morewould like for him to call me so we can negotiate a refund for the shabby work he did multiple times on my 2017 Busa. Thank you hope to here from U so I don't have to return to this site. Also if u do decide to take your bike to Jason get the Quote he give u in writing !!!!!! Because something as simple as a oil change he can't get it right. Example oil change 110.00 then give u a bill for 170.00$ then walks away from u. Another example tells me 900.00 then gives me a bill for 1600.00 saying he had to customize a washer for 700.00$$$ wtf ?? I'll have pic next time of his shit work he does. Take your bike somewhere else this guy is a FAKE petty thief!!!

Wow, some interesting reviews here. Years ago, I was looking for a replacement tire for my…read moreConcours and stopped in only to have them recommend an "off road" tire. I was shocked. Fast forward a couple years, a buddy purchased a Versys. He wanted an extended shift lever for it and literally had it handed to him to install since the guy who sold him the bike couldn't put it on and the "service department" wasn't open on Saturday. Visited a couple weeks ago, wandered in to look at the new KLRs - there were three of them on the floor. I saw two men working but nobody said hello or asked if I needed help. Weird.

Koups cycle shop is an excellent organization I've had many successful dealings with them and they…read morehave an outstanding every time!

Hey Yelp, what's a "freebie for writing this article?"…read more Believe them when they tell you their tire prices are internet competitive. Motorcycle Superstore and Revzilla's prices didn't come close to these guys. The best part? Humans that care about their customers and their customers' bikes. Great service, and great customer service.

Fantastic customer service! Helped me out so much. Love them!read more

Meagan is fantastic. Competent, knowledgeable, laidback-everything you want in a salesperson…read more Service department is the same. Always busy, but quality service. They like me even though I haven't bought a bike from them. I guess they remember me after years of drooling on all the pretty-shiny's they have in the showroom. Small family dealer feel with big franchise dealer service.

It was strange. I bought a Slingshot there a year ago and the sales experience was average. I…read morewanted to bring it in for inspection and recall work and the person they sent the phone too was not forthcoming. It was an awkward conversation of me asking questions, a Slingshot is unchartered territory for me, and the mechanic being very uninviting to answer. Ultimately the recall information was worthless, and my money is on never getting a call about parts arriving. Just based on the guys willingness to answer questions. The inspection and recall work will not take place the same day. This is terrible since no one wants to drive in there twice for no reason. As it turns out, and maybe it's not their fault, but they apparently have a major backup of recall work and no parts for it in stock... Again, according to Mr. No Communication on the phone. I scheduled my inspection and the most the guy said was, I hope it doesn't rain that day. I guess his poor way of saying, we don't like to schedule things ahead. Of course I didn't know that until I arrived in person. When I arrived it was raining and he told me they can't inspect on a rainy day. Of course, any fail would be "discretionary" but rain won't be because it gets Mr. No Communication out of work and human interaction. I understand you can't inspect when it rains. But what can you do? We've found the problem, so what is the solution? It's simple. Be a jerk! Mr. No Communication says, who'd you talk to on the phone, and I know it was probably him, but I say, whoever answered the phone, because he doesn't exactly introduce himself. I asked, what can I do about rescheduling? He says, we don't schedule appointments, you just come in. What?!?! I say, I scheduled for today. He looks at a book and says, there's nothing for today. Wait! You just said you don't schedule and now there's nothing for today? Which is it?! I don't think I'll be going back here unless I have no other choice. I work around electricians, plumbers, contractors and some of these industries are known for arrogance, but I've never dealt with one who deals with people like their lead service man. He's a total jerk, not just on the phone but in person too.

American Suzuki Bravery Honor Loyalty Sacrifice on the…read morefrontlines in unwavering commitment and dedication to consumers. Distributing service excellence operating on high end professionalism shipped through Ups Trust Loyalty Quality & Care Structural Honor

I bought my first dirt bike here (last year) and think I got a good deal on it. I've had both my…read morebike and an ATV serviced here and they did a great job. I managed to bend my front rotor on my bike but they got me up and running again. My ATV kept stalling out after about an hour of riding, but it always started right up before prior to that. They were able to figure out the issue and it's been running flawlessly ever since. They are honest and have always treated me right and I think they're gear is reasonably priced.

Worthless, I haven't been there in more than 10 years and never purchased a thing from them. Now…read morethey must be desperate for customers because I get emails from them. LOL I never thought they were a good dealership anyway. Be sure to read the other negative reviews too. And don't forget the reviews not recommended. I wonder how places like this survive.

I'd like to recognize a couple/few people here for their outstanding customer service and patience…read more I called Saturday and wanted to get my bike inspected as I'd put it off for personal family/health reasons. Henry was VERY accommodating and let me know that they could fit me in that day ASAP and that while I wait, I could enjoy the birthday bash - great surprise as I thought it was the following weekend. Moving forward, I didn't have a 'printed' copy of my insurance card and Russell was kind enough to let me send to his email & print it for me as well as keeping me informed for the 5 hours I was there. Which brings me to Mike Wolf, the tech who worked on my bike endlessly to get it right so it passed inspection with the help of Brandon/Service Mgr. allowing the extra time/labor to get those ridiculous brakes passed. I also had MAJOR moral support from the new fella, Jeff ! I would not have made it through those 5 hours without ANY of them! KUDOS and thank you from the bottom of my heart!!

I came here with my Pa Hot Wings group Sherman's creek inn has a special for 12 wings for $7.95,…read morewings were good as always.