Staff are very friendly and laid back. Excellent communication and quick responses to emails and…read morevoicemails. Purchased my first motorcycle from here. Process was explained and all of my options were clearly presented to me. No pressure at all during the entire process. Haven't used the service side yet. Definitely would recommend Yamaha of Camp Hill.

I've gone to YCH for years and if there's a better shop, anywhere, I haven't found it. The…read morewhile-you-wait service is outstanding. It's handy to get your bike inspected, tires changed, oil changes - simple stuff. Every time I get a bike inspected, Bryan, JR or Earl talks to me for just a moment afterward to tell me about the condition of my bike and I really appreciate this. Nick and Eli are exceptionally friendly and helpful in getting riders in and out of service and, over the years, have gotten to know me by name. I appreciate Duane, the owner, sending out an email questionnaire after any service visit or sometimes he'll just be out talking to customers. Be careful while you wait for your bike to get finished because the showroom is full of new and used motorcycles and I'm always tempted to purchase something else. If you don't want to be teased by all the bikes on the showroom floor, there's a comfortable waiting area with magazines and beverages. Thank you for being a great resource for the riding community and for outstanding service !!

Family owned and operated motorcycle merchandise store. The owners are also riders, so they're in…read moretune with what's out there. We bought our helmets, boots, leathers, saddle bags, and more! We started coming to Unique Cycle after moving to the area. Gettysburg and York has a large biker presence; and you can find a few other biker merchandise stores around, but they don't carry the amount of items Unique does. Prices are great too! I don't think you'll be disappointed if you stop in! The owners are so nice and helpful too. Thanks Unique!

Wow, some interesting reviews here. Years ago, I was looking for a replacement tire for my…read moreConcours and stopped in only to have them recommend an "off road" tire. I was shocked. Fast forward a couple years, a buddy purchased a Versys. He wanted an extended shift lever for it and literally had it handed to him to install since the guy who sold him the bike couldn't put it on and the "service department" wasn't open on Saturday. Visited a couple weeks ago, wandered in to look at the new KLRs - there were three of them on the floor. I saw two men working but nobody said hello or asked if I needed help. Weird.

Koups cycle shop is an excellent organization I've had many successful dealings with them and they…read morehave an outstanding every time!

This place and the customer service they provided me with was absolutely outstanding. Shipped them…read morea used Arai helmet for rebuilding service, and they went above and beyond to make it look and feel brand new. Answered all of my question and responded back to all of my emails, even the ones that were sent after hours. If you have an Arai helmet and need to have it serviced,inspected,and or rebuilt, this is the only place I would recommend. You will not be disappointed with the end results and the level of customer service that they will show you. To the Miller family that runs this place, Thank You,Thank You,Thank You. Customer for life. Preston H.

As I'm sitting here drinking my coffee getting ready to go to church. I'm pondering the motorcycle…read moreriding of this season It dawned on me that for the last 3/4 of the summer I never once been aware of discomfort in my helmet. My wife and I have been riding for 30+ years. We have always chosen helmets because we liked the design or that they matched my bike.(or they were cheap , Mennonite , what can I say ) Fitting consisted of picking one out that's slid easily on to our heads I have had several Arai helmets previously ,but contrary to the advice of Rob Miller at The Service Pavilion I always choose them for looks first and then tried to make them fit by changing pads, and spooning foam,etc. Spring of 2017 I finally gave in and agreed to begin helmets selection with fitting. My wife was fairly easy and wound up with a size smaller than what we would've normally purchased for her but very comfortable and not loose. I was a bit more difficult , and had some discomfort in the four head after the first fitting The discomfort was slight and would only manifest itself after riding for half an hour or more. I'm bald so it's easy to identify pressure points after taking helmet off from an extended wear Rob was patient and actually more determined than I was that we would get the perfect fit. After a couple attempts trying different pads etc. to fit my not quite oval not quite round not quite small not quite medium head we finally reached the perfect fit. I have never had a helmet that I could wear all day and not be pushing up with my shoulders,or adjusting somehow to relieve a pressure.point . I can truly ride all day without thinking about my helmet. It's an amazing experience. Thank you Rob for your extra effort in making my riding safe and comfortable As an extra bonus we managed to get uniquely matching helmets they look great with my red bike Service is definitely the keyword at The Service Pavilion Thank you Sam Beiler. Kawasaki Concours 1400

It was strange. I bought a Slingshot there a year ago and the sales experience was average. I…read morewanted to bring it in for inspection and recall work and the person they sent the phone too was not forthcoming. It was an awkward conversation of me asking questions, a Slingshot is unchartered territory for me, and the mechanic being very uninviting to answer. Ultimately the recall information was worthless, and my money is on never getting a call about parts arriving. Just based on the guys willingness to answer questions. The inspection and recall work will not take place the same day. This is terrible since no one wants to drive in there twice for no reason. As it turns out, and maybe it's not their fault, but they apparently have a major backup of recall work and no parts for it in stock... Again, according to Mr. No Communication on the phone. I scheduled my inspection and the most the guy said was, I hope it doesn't rain that day. I guess his poor way of saying, we don't like to schedule things ahead. Of course I didn't know that until I arrived in person. When I arrived it was raining and he told me they can't inspect on a rainy day. Of course, any fail would be "discretionary" but rain won't be because it gets Mr. No Communication out of work and human interaction. I understand you can't inspect when it rains. But what can you do? We've found the problem, so what is the solution? It's simple. Be a jerk! Mr. No Communication says, who'd you talk to on the phone, and I know it was probably him, but I say, whoever answered the phone, because he doesn't exactly introduce himself. I asked, what can I do about rescheduling? He says, we don't schedule appointments, you just come in. What?!?! I say, I scheduled for today. He looks at a book and says, there's nothing for today. Wait! You just said you don't schedule and now there's nothing for today? Which is it?! I don't think I'll be going back here unless I have no other choice. I work around electricians, plumbers, contractors and some of these industries are known for arrogance, but I've never dealt with one who deals with people like their lead service man. He's a total jerk, not just on the phone but in person too.

I visited the dealer several times: once to look around at new bikes, once to order a part and the…read moremost-recent time, to have warranty work done on my bike. Most of the folks who work there are very nice, especially the young man who works at the service counter. The folks on the sales floor are nice, too, and seem very knowledgeable about the products they sell. The service department, however, is what prompted me to write this review and it is mixed. I called to inquire about having warranty work done and the answers I was getting didn't make a lot of sense to me. Anyhow, I brought the bike in and the service manager, Reggie, seemed, well, disinterested and vacant. He never greeted me and kept staring into his computer monitor while talking to me. He also wasn't great about calling me back and it seemed like whenever I spoke with him, it was a bother -- like he had better things to do than to talk to me. In the end, however, the work was done, correctly, under warranty, and the bike returned to me without issue. I will probably return for service but I have a vaguely uneasy feeling about Reggie. Maybe I kept reaching him on off-days, but when you're in the service business, I think you should have a more customer-oriented attitude: acknowledge customers, make eye contact, listen to their needs and call them back in a timely fashion.

Service and support.... Excellent. Honest and fair. I've been at the shop with 2 bikes over the…read morepast two years and have had everything taken care of very well

Great local shop for m/c and quad service and sales. They have a nice selection of riding gear…read moreincluding helmets, jackets, pants, gloves, etc. I purchased my 2007 BMW 1200GS from them and couldn't be happier. Motorcycles and Quads of all makes are there for service.

Worthless, I haven't been there in more than 10 years and never purchased a thing from them. Now…read morethey must be desperate for customers because I get emails from them. LOL I never thought they were a good dealership anyway. Be sure to read the other negative reviews too. And don't forget the reviews not recommended. I wonder how places like this survive.

Took my Jetski to get an oil viscosity code to be erased (all I wanted and asked for). Needless to…read moresay the technician messed up my harness by pulling on the wire not removing the clip (because he didn't want to remove the throttle body which takes 10 minutes). They told me it needed a new harness over 1000 or ecu another 1100. I went there and fixed their mistake in 15 minutes and they cleared the code after I demanded it be done. Took it to the water multiple times, problem fixed! It took two weeks (to just clear a code) and I lost the interested buyer and chunk of summer! I cannot remove the one star, so that's what they get!!! Caution, they will create a false bill for you!

I wish I could express positive feedback about JT Motorsports in Frederick, Maryland, but…read moreunfortunately, that's not the case. Recently, I asked JT Motorsports to supply and mount two motorcycle tires. I was surprised to find that the price of these tires was 35% higher than what I paid for the same brand and size two years ago. I attributed this increase to the rising cost of living in Maryland, as my last set was purchased during Sturgis Bike Week at J&P Cycles on a Sunday (Mid-Rally). However, when I received the (1st) invoice, I was stunned to find a charge of $360. I couldn't believe it and thought there must have been an error. Even the staff member seemed surprised. He double-checked the invoice and printed a revised bill of $288. Although this was a reduction, I was still taken aback by the amount, especially since I was expecting to pay closer to my last experience ($200). I reached out to several well-known motorcycle groups to gauge what others would expect to pay for such a service. Most members estimated the cost at around $40 to $80 per tire. In short, I was disappointed with the invoices received and paid. Unless there is an adjustment to their pricing structure, I will not be returning to JT Motorsports for future purchases. It's disappointing because I had hoped to have a nearby reliable establishment for my motorcycle needs.

Went here to get my bike inspected so I could register it later in the month. The process was…read morerelatively quick and it wasn't super expensive. Overall a smooth transaction and I would recommend it for getting your bike inspected. Sadly they don't service Aprilia which I know is an uncommon brand but I still wish they could.

Solid Performance is on another level for dealerships. The buying, building and maintaining…read moreexperience is simply outstanding. Your support from Solid doesn't end when you push a bike out the door...that's where it begins. The entire staff are absolute professionals who's expertise delivers top level results every time. I drive past multiple other KTM dealerships to get to Solid and it's worth it.

Excellent knowledgeable staff. Literally world class service and repair. Bought my 300xc there last…read moreyear and just had the suspension built this year. Hard to improve on WP perfection but solid can do it !

For me, Freedom Cycle gets a five star rating. I own two bikes 1994 FXLR AND 2006 FLSTFIFB …read more Frank and Kathy , owner operator were very knowledgeable about Harley Davidson motor cycles and everything that comes with them. The first time I used Freedom Cycle, was for the 1994 low rider. I recently took the bike to another shop, thou they did what they said they would do something still wasn't right . So I decided to try Freedom Cycle I,m so glad I did . Frank and Kathy step up to the plate took my bike right in fixed the under line issue ,very fair pricing and great customer service. (Here the thing ), my bike sat for almost two months when I noticed a gas smell in the garage, no visual gas just a strong odder. I called Freedom Cycle , Kathy promptly set up appointment , I brought the bike in and Frank fix the issue for Pennies . "No ONE DOSE THAT" They make sure they go over your bike and it's road worthy. The second time I brought my 2006 Fat Boy , everything on this bike was original, Yes even the battery. Freedom Cycle , was going to put new tires change out my fluids and Yes put a new battery. Funny thing is when I went to start the bike to bring it over the battery was dead wouldn't take a jump, I called Kathy, told her my dilemma she said no problem she had a battery waiting for me. " very fair market price" I'm very pleased with the service. It's nice to know that there are still business out their that are people friendly. " IF YOU OWN A HARLEY AND YOUR LOOKING FOR A PLACE YOU CAN TRUST AND NEVER WORRY ABOUT BEING OVER CHARGED OR BEING SOLD PARTS YOU DON'T NEED, DO LIKE I DID GIVE FREEDOM CYCLE A CALL. I PROMISES YOU WONT REGRET IT". Thanks for all your help Freedom Cycle Joe Durso

I've been in to Freedom Cycle a few times; once for a new helmet, once to buy goggles, and recently…read morebecause my boyfriend needed a new pair of boots. These folks are the friendliest, most eager-to-help people around (but not annoyingly so... you won't get the uncomfortable hard sell). They have a decent sized inventory, but if they don't have what you need on hand, they'll order it for you ASAP. They've got a good selection of leathers, helmets, goggles, clothes and also plenty of bike accessories. If you're a bar-brawlin', ride-all-winter, ZZ-Top-bearded biker gang member or a dentist who only rides 20 miles a weekend, you'll be comfy here. They also have a full-service Harley-only garage on site. Honestly, I like this place better than Mike's Famous. Better vibe, infinitely smaller, and it feels good to support the little guy. Give 'em your business, you'll be glad you did.