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    Karns Performance

    3.0 (4 reviews)
    Closed 10:00 am - 6:00 pm

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    6 years ago

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    8 years ago

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    7 years ago

    Service department is well run and the mechanics know what they are doing. Shop rates are less than other dealers.

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    12 years ago

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    Ask the Community - Karns Performance

    Do you guys fix electric scooters?

    Sorry Aadarsha, we do not work on Electric Scooters. If we knew of someone to refer you to, we would. Currently, we don't know of anyone in the area that does. Try searching the brand you have and contact the manufacturer for ideas on where to take… Read more

    Don’t See Your Question? Ask Away!

    Warhorse Camp Hill

    Warhorse Camp Hill

    2.7
    (7 reviews)

    I want to give a huge shout out to James and Ryan today. My girlfriend, Jesse, had a bad experience…read moreat Karn's performance and was supposed to test ride a bike there and they stood her up. We thought we were going to have a bad day until we went to Warhorse Camphill. Even though they had an hour left until they closed, James and Ryan went out of there way to allow Jesse to test ride a Triumph Speed Twin 900 and she had a blast and loved the bike so much! James and Ryan didn't have to do what they did today but they went above and beyond to show Jesse what true customer service is all about. These guys made our day and deserve recognition for being so nice and accommodating. Thanks again, guys! You rock!

    Not sure what the deal is with this place. This is twice in a little under 2 years I've tried to…read morepurchase a bike from here and got the runaround.. the first time it was bad listings, incorrect pictures, incorrect info and they were very pushy about selling me something I didn't want.. almost like they weren't hearing me. Let's fast forward a year later and it's the same BS. Soon as I ask for a OTD price they ghost me but their AI assistant keeps begging me to waste my time driving over 3 hours round trip for a number they could produce in 5 minutes. I'll go find a bike somewhere else.. total clown show. They fear people who come in that did their research and won't be hosed by their predatory tactics/fees.

    All Trails Powersports

    All Trails Powersports

    3.5
    (10 reviews)

    It was strange. I bought a Slingshot there a year ago and the sales experience was average. I…read morewanted to bring it in for inspection and recall work and the person they sent the phone too was not forthcoming. It was an awkward conversation of me asking questions, a Slingshot is unchartered territory for me, and the mechanic being very uninviting to answer. Ultimately the recall information was worthless, and my money is on never getting a call about parts arriving. Just based on the guys willingness to answer questions. The inspection and recall work will not take place the same day. This is terrible since no one wants to drive in there twice for no reason. As it turns out, and maybe it's not their fault, but they apparently have a major backup of recall work and no parts for it in stock... Again, according to Mr. No Communication on the phone. I scheduled my inspection and the most the guy said was, I hope it doesn't rain that day. I guess his poor way of saying, we don't like to schedule things ahead. Of course I didn't know that until I arrived in person. When I arrived it was raining and he told me they can't inspect on a rainy day. Of course, any fail would be "discretionary" but rain won't be because it gets Mr. No Communication out of work and human interaction. I understand you can't inspect when it rains. But what can you do? We've found the problem, so what is the solution? It's simple. Be a jerk! Mr. No Communication says, who'd you talk to on the phone, and I know it was probably him, but I say, whoever answered the phone, because he doesn't exactly introduce himself. I asked, what can I do about rescheduling? He says, we don't schedule appointments, you just come in. What?!?! I say, I scheduled for today. He looks at a book and says, there's nothing for today. Wait! You just said you don't schedule and now there's nothing for today? Which is it?! I don't think I'll be going back here unless I have no other choice. I work around electricians, plumbers, contractors and some of these industries are known for arrogance, but I've never dealt with one who deals with people like their lead service man. He's a total jerk, not just on the phone but in person too.

    I visited the dealer several times: once to look around at new bikes, once to order a part and the…read moremost-recent time, to have warranty work done on my bike. Most of the folks who work there are very nice, especially the young man who works at the service counter. The folks on the sales floor are nice, too, and seem very knowledgeable about the products they sell. The service department, however, is what prompted me to write this review and it is mixed. I called to inquire about having warranty work done and the answers I was getting didn't make a lot of sense to me. Anyhow, I brought the bike in and the service manager, Reggie, seemed, well, disinterested and vacant. He never greeted me and kept staring into his computer monitor while talking to me. He also wasn't great about calling me back and it seemed like whenever I spoke with him, it was a bother -- like he had better things to do than to talk to me. In the end, however, the work was done, correctly, under warranty, and the bike returned to me without issue. I will probably return for service but I have a vaguely uneasy feeling about Reggie. Maybe I kept reaching him on off-days, but when you're in the service business, I think you should have a more customer-oriented attitude: acknowledge customers, make eye contact, listen to their needs and call them back in a timely fashion.

    Karns Performance - motorcycledealers - Updated June 2026

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