Found something on clearance with a price sticker that said $1 on it. At the register, the cashier…read morerang it up as $2, and when I asked about it, he said it was actually $2, and they just hadn't changed the sticker on it yet. I know it's just $1 more, but it's still 100% more than it was priced. I don't feel very comfortable shopping there if the price stickers aren't correct.

Took my children in to look (and try) all of the different instruments! We were not disappointed at…read moreall!! Tymm was very helpful and showed my seven year old a demo with the piano, guitar, drums, clarinet and trumpet! This store sells, rents, repairs and offers lessons!! So excited to begin our musical journey! Thank you

I've been taking lessons at the Federal Way School of Music for about a year and am really pleased…read morewith my progress! I wasn't sure if I would enjoy going to music lessons as an adult, but found that it's been incredibly interesting and the instructor's done an incredible job of keeping things fresh as we've progressed! Would definitely recommend.

We paid for 30 min piano for my 5 year old once a week. If my son didn't love his teacher, I would…read morehave cancelled sooner since they are worse than your average doctor's office. Back to back lessons with other students where we never get the full 30 minutes. She also just taught out of a lesson book from Amazon so if the lesson of the week only took 10 minutes, she would end the class early. Since my son is a beginner I can teach him from this book. She should have just taught as many pages as she could fit in especially since my son understood the concepts. Not worth $140 a month at all.

These guys are great! Awesome selection of really interesting gear!…read more I had about 6 guitars worked on (setups) and got them back better than ever! Thanks! You guys literally rock!

Fantastic service. Very very cool selection of new and vintage gear. Honest pricing. And....super…read moregreat "set ups" on guitars at very reasonable prices. Will be back, and I'm Spreading the word on this gem!!!!

I've been wanting to learn how to play a different instrument so I decided to check this spot out…read more This is a chain establishment that offers musical instruments, audio gear & accessories, plus rental & repair services and even lessons. The guys that were there were knowledgeable, friendly, and very helpful. I decided to sign up for guitar & piano lessons which I'm super excited to get started. They were ever playing their instruments which was nice to witness cause it definitely made the place even more of a vibe. They also have children lessons, cater to schools in the area, and much more. If you're looking to do anything dealing with musical arts, repairs, or need to rent an instrument, give this place a try you 9/10 might find what you're looking for.

Jakob was the man, very knowledgeable, and quite talented himself. I will be a lifetime customer…read morefor my instrument needs.

I reached out to this local music store for advice on my two ukaleles. They are family heirlooms…read morethat I guess are each at least 70 years old. Since I don't know what I don't know, I was given information about them from two lovely gentlemen Jeff and Brian. Thank you both for your sense of humor, information on how to travel with them safely and also your outstanding customer service. Thank you again!

We very helpful with replacing a string I had popped on a violin I had checked out from the…read morelibrary. The library had just gotten the violin recently, but didn't include rosin. The staff were nice enough to donate a piece of rosin for the library's instrument, and helped replace the string, and tuned afterwards. :)

Ok for rentals, but Repairs a racket…read more This store is ok for renting a band instrument and getting the books your student needs. You will thank yourself however, for finding another place to get your instruments repaired. It felt to me like they discourage the purchase of used instruments by inflating the price of repairs. They seem to just check boxes on a generic work order form indicating items that have one high price. For example, if you need one pad changed, it might be a $100 minimum. "Adjust and regulate" is $125 item and don't expect an explanation of what is actually being done for that price. I was further told that some instruments needed to be soldered for an additional $50. Sum total, they quoted $860 for miscellaneous oblique work on two student instruments. Within this quote, they did not include the one specific item I brought the instruments in for. I cannot trust someone to fix my instrument when the clearest issue was not even identified by their technician despite having called it out specifically at drop off. Their wait time was several weeks. There are two other highly reputable instrument repair shops within - 35-45 minute drive of this location. Each of these shops independently quoted me just over $100 total for full repair work on both instruments and explained in detail exactly what would be done. There was no need for soldering. Work was completed in 48 hours. I recommend you do a little research on YouTube, ask your band directors and teachers. If you educate yourself just a little bit before getting a repair quote you are less likely to be taken advantage of. It's not as mysterious as it seems: you got this! ------------------------------------ David, thank you for your response. The problems experienced cannot be chalked up to miscommunication. There were two key issues. First, I requested one specific repair at drop-off. It was the only issue with the instrument and glaringly obvious. However, your shop's assessment of the instrument failed to even identify the issue while recommending multiple generic and unnecessary repairs. When I raised this at pickup, though one of your employees expressed sympathy, they were unable to offer any explanation or insight. Second, the quote relied on high block-priced line items such as "adjust and regulate," without transparency about what this work actually entails, what parts are being adjusted, how much technician time would be spent on the work, or how materials and labor were being calculated. There was also no distinction between what was essential for playability and what might be preventative, cosmetic, or optional. Without that level of clarity, it is very difficult for a customer to evaluate the necessity and value of the proposed work. Many parents come to you with little understanding of how instrument repair works. Instruments seem delicate and complicated, and without being an expert in this field, there is no reference point to compare the time and effort of repair work. Parents are left to trust whatever is quoted. I also believe it would improve transparency if repair technicians spoke directly with customers as a standard part of the process. A brief explanation of recommendations, along with the technician time and materials involved, would help customers better understand the condition of their instruments and make informed decisions. Even my car mechanic takes the time to educate me about how my vehicle works and why certain repairs are needed -- instrument repair should offer the same level of education. Given the problem I identified at drop-off was not assessed, I will be happy to see the $44 returned to my card. I communicated this at pickup already. An additional conversation is not necessary. If you make improvements to the way your repair shop operates, I look forward to hearing about them. In the meantime, I cannot in good conscience recommend you.

We decided to stop by Ted Brown the other day because my daughter is considering changing…read moreinstruments going into middle school. She's currently playing the flute and wanted to check out the oboe and saxophone. This place is so fun! I was a little nervous going in and asking to try instruments out, but the guy that works in the "instrument check out" area was very friendly, knowledgeable, and let her go into a small room to practice. They have beautiful instruments, classes, and all kinds of fun things to check out. I really enjoyed it! We even left with a kazoo.

Super friendly and nice. Took time to explain things and offered suggestions. I will definitely…read morego back when I need any music supplies.

Fist time in the store, he helped me out with new guitar strings and answered all my newbie…read morequestions. Definitely will be back.