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    Pristine Plumbing

    4.6 (1.4k reviews)
    Open Open 24 hours
    Updated over 3 months ago

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    Response time

    10 minutes

    Response rate

    100%

    Services - Pristine Plumbing

    Bathtub installation

    Bathtub repair

    Drain installation

    27 More Services

    Drain repair

    Faucet installation

    Faucet repair

    Garbage disposal installation

    Garbage disposal repair

    Gas line installation

    Gas line repair

    Hot water recirculation pump installation

    Hot water recirculation pump repair

    Hydro-jetting

    Plumbing inspection

    Plumbing installation or replacement

    Plumbing repair

    Sewer installation

    Sewer repair

    Shower installation

    Shower repair

    Sink installation

    Sink repair

    Sump pump installation

    Sump pump repair

    Toilet installation

    Toilet repair

    Water heater installation

    Water heater repair

    Water pipe installation

    Water pipe repair

    Pristine Plumbing Photos

    Recommended Reviews - Pristine Plumbing

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    Reviews With Photos

    Backed up shower
    Jeffrey M.

    Wow--this was a doozy! We had used Pristine previously, but this time around it was a disaster. We needed the valve replaced so we could get our new fridge installed. Kevin, the technician, came out and did the work. Price seemed incredibly high at almost $850, but I trusted it (and I just needed it done). He was here for less than an hour and when he was about to leave, there was still a crazy hole due to where he cut the drywall. He wouldn't complete the job, told me he wasn't trained for it, and then told me he should have said at the start he wouldn't repair the drywall. When I talked with his boss, Dwayne, I was told Kevin should have told me he wouldn't repair the drywall and he is not trained for that. Dwayne then said he'd get someone to repair the drywall at 9 AM the next day--that we would be the first appointment. My wife rearranged her work schedule and despite a number of attempts to follow-up to see where the guy was, Dwayne never answered my texts. Ultimately someone showed just after 12 PM. I texted Dwayne to let him know, and he continued not to acknowledge my communication. Yikes! To make it all worse, when we woke up this AM, the toilet was backing up into the shower. This hadn't happened, and the only coincidence is that Kevin had been playing with the water line the day before when changing the valve. The lack of transparency and communication would be obvious to anyone. Such an incredible disappointment! Still waiting for Dwayne to reach back out to me to share how he's going to make this right.

    Van D.

    I came home one night to a sink leak in my bathroom and put out Yelp inquires based on the situation, and attached a few photos. Pristine Plumbing was one of the first companies to reply with the earliest possible on site assessment. Their initial visit is at NO COST, which is much appreciated. Amanda Yelp messaged me back with some questions and was able to help me with scheduling the appointment. I was given a time frame for arrival. The business also sent me a text with the technician's name and that they were on their way on the day of the appointment. Daniel B. was the certified technician dispatched to do the assessment. He was wearing the Pristine Plumbing uniform with his name on it. It was very reassuring that it was the correct person to let into my home. Daniel was super polite and I appreciated that he brought shoe covers to put on when coming into the house. Daniel was very professional and thorough with his inspection. He found the leak... however there seems to be damage to the wall, floors, and vanity. Yikes! These tiny leaks are so troubling cause they go by unnoticeable. Following the appointment he sends me a job description regarding the situation and also an invoice for the sink faucet. Given how the damage is beyond just the faucet, we have to proceed with a provider who is able to work through all the fixes and able to work with the landlord's insurance. Nevertheless I am very grateful for Pristine Plumbing's support on a short notice and will definitely think of them in the future.

    Harrassing Emails

    They are overpriced, trying to sell you what you don't need, and have missed something. I could not be present, so I was trusting them to give me an honest evaluation. They are slow to respond and use a call center, so you may get a different agent every time you call their main line, which can add to the frustration. I had an urgent need, and I needed to get it fixed right away. The plumber came out (they were late for their scheduled appointment). Told me what was wrong and quoted me the price. I thought the price was high, but because of the urgency, I had to fix it. They fixed the problem, but the next day it came up again. They came out and found another issue, which they should have found in the first place. They say the job will cost more. Plus, they are trying to refer you to a partnered restoration company for additional business. Both companies are aggressive in trying to get their money and more business. I got three texts within minutes and two emails in less than four hours, harassing me to pay. Please see the photos. By the way, I paid within 24 hours. The restoration company kept on trying to contact me for more business. I contacted my general contractor, and he said he could have remodeled my entire bathroom, from A to Z, for a third of the cost of the first job. There is nothing pristine about this company. ***Update**** Even though there were issues with my project, Pristine does care about your experience and tries to make it better. We agree on a solution that satisfies both of us. I want to thank them for reaching out to me and for trying to rectify the problem.

    Date of Estimate received for reference
    Devin H.

    Paid for leak detection and spoke to Eddie on 2/10 and received an estimate on 2/11. Called with questions on 2/11 and haven't heard back from them since. Eddie said they would have to get the walls tested before starting work but he knew just the company so we called them. Still no response from Eddie and not only has a Restoration guy that he recommended showed up but the guy after that person to actually test the wall. During this time I called and got ahold of Amanda. She gave me her personal number to text and I'm getting radio silence from her as well. It's been 11 days since we called them and we've paid nearly $900 between their leak detection and the test they insisted on and despite tests coming back negative for the area they'd be working on I still haven't gotten so much as a voicemail or text response and the leak hasn't been fixed. Not only does it feel like we're being ghosted but the Restoration and abatement guy he recommended from another company suggested we shouldn't go through insurance only to send us a $5000 estimate to remove less than a panel of drywall. This isn't including Pristine's actual fix. I dont usually make reviews because I understand everyone has busy lives but after spending nearly $1000 and speaking to a handful of people without getting so much as a "No" kind of forced the issue.

    This hose bib replacement cost $800.

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    4 years ago

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    Denise J.

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    2 years ago

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    2 years ago

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    2 years ago

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    2 years ago

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    11 months ago

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    2 years ago

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    2 years ago

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    11 months ago

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    1 year ago

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    4 years ago

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    Denise J.

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    1 year ago

    They seem to waaaay over price their quotes. I reccomend getting competing quotes before deciding to go with them!

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    Amanda D.

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    2 years ago

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    1 year ago

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    2 years ago

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    2 years ago

    Needed help with low water pressure and they came next AM. Found the problem and came up with a solution

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    2 years ago

    Polite, fast and clean. (I need 85 characters to post a review so here you go) *********

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    2 years ago

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    3 years ago

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    2 years ago

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    2 years ago

    The work is good and they show up very fast. But,The Cost was Too expensive!I am not recommend this company!

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    2 years ago

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    1 year ago

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    2 years ago

    Great communication, best price, the guys worked hard and the price was exactly what they quoted.

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    3 years ago

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    2 years ago

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    2 years ago

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    3 years ago

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    Page 3 of 36

    Pristine Plumbing Reviews in Other Languages

    Ask the Community - Pristine Plumbing

    Can they install water conditioners?

    I believe they can. I know that install whole house water filtration systems and water descalers.

    How much is cost to install a corner shower?

    The owner replied that the initial request was to deal with all the problems of water leakage, and we also looked for other companies to quote, and finally chose you, and also sent an email to clarify that all the problems and repairs should be… Read more

    View All 7 Questions

    Review Highlights - Pristine Plumbing

    As always, thanks to Richard Cadogan, owner, for being a good businessman and having such a great business!!

    Mentioned in 111 reviews

    Read more highlights

    JustinTime Plumbing Heating and Air - Justin

    JustinTime Plumbing Heating and Air

    (1.1k reviews)

    We needed help with a backed up kitchen sink. Michael was our Service Technician and he was…read moreoutstanding! He gave us a clear description of the issue and how to resolve. He also gave us recommendations for future ways to preserve our pipes. Michael is honest, direct, professional and very personable. The value is worth it! Timeliness, quality and integrity. Thank you Michael - you came "just in time" to help us.

    Technician Took a $1,600 Faucet From My Home Without Permission…read more I hired Just In Time Plumbing to remove a high-end faucet -- valued at $1,600 brand new -- so I could have my stone countertop replaced. I specifically told the technician that I had ordered a new one but would be reinstalling this faucet once the new stone was in place. When the stone work was done and I went to reinstall the faucet, it was gone. I called Just In Time Plumbing and was told that the technician had taken it from my home, assuming I no longer wanted it. No one asked me. No one called to confirm. A $1,600 fixture was simply removed from my property without my consent. When I spoke with the owner, Justin, his response was shocking. He told me it is their "standard practice" to dispose of anything they remove, and that if I wanted to keep the faucet, I should have told the technician. In other words, he defended his employee taking personal property from a client's home without asking -- and placed the blame squarely on me. Not once did Justin offer an apology. Not once. And as of today, I have yet to receive a callback with any resolution regarding the replacement of my faucet. If you value your belongings, think twice before letting this company into your home. What they removed from a job site, they apparently consider theirs to keep.

    VIP Sewer & Drain Services - Jorge Martinez, Certified Perma-Liner Installer.

    VIP Sewer & Drain Services

    (489 reviews)

    I initially thought I was dealing with a simple blockage because of some strange noises coming from…read morethe toilet, but it turned out to be a much bigger issue. The inside of the piping was corroded and needed to be repaired. From the moment Sean and his team came out, they were professional, honest, and easy to work with. They took the time to explain exactly what was happening and even used a camera to show me the condition of the pipes, which made everything very clear. There was no vague explanations, just straightforward information and transparency. Sean was wonderful throughout the entire process. He kept me informed every step of the way and made sure everything was handled properly. Jorge and his teammate came out to resurface the pipe, and another technician completed the epoxy lining. They later sent me a video of the finished work, and the difference was night and day. It was a significant investment, but it was absolutely necessary, and I'm glad I chose this company. They also stand behind their work with a 10-year warranty on the epoxy and a 2-year warranty if anything gets stuck, which gave me a lot of confidence. This company genuinely operates with integrity. I never felt pressured or taken advantage of, which is rare compared to some of the larger plumbing companies out there.....not naming names *Mike Diamond* Anyways, if you're dealing with plumbing issues and want it done right the first time, I highly recommend them. They are great!

    I have a new favorite plumbing service! Save this company to your YELP account…read more Their tech just left. What a Great guy! Old school and awesome and friendly. I like Buddy! Company had great communication and follow through. They kept me up to date on time and arrival. They were here on time as scheduled. And No service charge to come out! Tech confirmed the leak in my garage was from my neighbor and he has a slab leak that is leaking into my garage. They saved me the cost of hiring a leak detection company. Thank you VIP!

    C & C Plumbing

    C & C Plumbing

    (1.1k reviews)

    Cameron responded quickly and gave an honest and fair price. He fixed the leak in less than an…read morehour. Very smooth transaction with no nonsense. Just honest work and provides a great value for your money. I highly recommend.

    I didn't get to use C& C YET and I am not in a hurry as I don't need another pin hole leak ,…read morehowever I happened to call when they were closed and what was so amazing is how Cameron cared enough about my situation that he actually text me to follow up to see if I found anyone after I asked him for recommendations, he had given me a list of quality plumbers which right there says a lot for this company and for Cameron , he knew I was desperate. I called two both were closed as well due to this holiday so I finally got ahold of a company that came out and did the repair . While this was going on Cameron cared enough to text me : DID you end up finding anyone to help you ? I told him, yes thanks to you then he said did they give you an estimate? I said yes , as I had asked for an estimate a from and too price from all that I spoke too . He said good I don't want you being taken advantage of . Mind you I have never met Cameron or used this company before but he cares enough to check on me and to see that the price was close to what he quoted me and it was thank goodness ! Cameron and C& C, you all are a VERY GOOD COMPANY for taking your time to care about people like you did and do . I have you into and I hope that if anyone is looking for an honest plumber they will CALL YOU FIRST as you all really care and your prices are very very reasonable and were spot on with the company you referred me to since you were closed on this special day ! Take care and glad I have your

    Done-Rite Plumbing And Rooter - Summer Drain Special!

    Done-Rite Plumbing And Rooter

    (779 reviews)

    Nobody likes to have plumbing issues (especially in the middle of using your kitchen), but…read moreDone-Rite makes dealing with the joys of homeownership as bearable as possible. I spoke with David last night, and he was able to get me on the books with someone first thing this morning. Christian arrived on time and was incredibly helpful. He took the time to educate me on the problem I was dealing with, the causes for it, and the solutions I had available. Luckily I was able to take advantage of the $99 Yelp special they offered, so this went from being a major headache to a minor inconvenience. After the service was complete, Christian took the extra time to check for any other leaks and to make sure things were looking good across the rest of the house, which I greatly appreciated. Overall I had a fantastic experience with Done-Rite and plan to work with them on some future projects. I can't recommend them enough for any of your plumbing needs!

    Adulting is the worst... especially when you see water overflowing from your meter and find out you…read morehave a main pipe burst on your property We did our due diligence and got multiple quotes, but most were astronomical (major side eye). We had worked with Done Right Plumbers before and loved them, but still wanted to compare. So glad we did! Dave, the owner, gave us an estimate that was literally half the price of another plumber, and with their consistent 5-star reviews, the choice was easy. Dave and his team showed up, got straight to work, and had everything fixed before lunchtime. We went from total panic to "yay, we can shower again!" in just a few hours. Super trustworthy, incredibly knowledgeable, and they truly live up to their name-they get the job done right. Highly recommend!

    Efficient Plumbing - Friendly and knowledgeable plumbers are apart of our team here at Efficient Plumbing.

    Efficient Plumbing

    (510 reviews)

    Our 15 year old water heater started leaking and I called our go to plumbing company that we have…read morebeen using for many years now. Thank you Efficient plumbing yet again for your service and timely installation. When we called my husband scheduled the plumbers Steve and Hector to come out the following day. They had a look at my water heater and determined it needed to be replaced. We had been wanting to get a new tankless water heater for quite some time but my husband wanted to wait until we were in need of replacing our current hot water heater tank. Steve gave us a quote for replacing our current 75 gallon water heater with a tankless Navien model that would go in our garage in the same place as our old water heater. The price was fair and we agreed to go with the work. Later that morning Efficient Plumbing ordered our tankless water heater, delivered it, removed our old water heater and installed the new tankless water heater for us. They did an amazing job with all the necessary modifications to make the conversion from tank to tankless and we were thrilled with the end result. We now have endless hot water that we once never had. Efficient Plumbing has once again came to our rescue when we have been in need of a plumber! They are the best plumbers and I will continue working with them on any future projects or improvements that we may need.

    A few weeks ago we woke up to find a bubble in our dining room ceiling from water that had been…read morefilling up while we were asleep! This is any homeowners nightmare and I called Efficient Plumbing right away. We have used them for many years and sadly this wasn't our first water leak. Evelin answered the phone and walked me through on how to shut the water off to the house immediately to stop the water damage. Hector came out within the hour and got to work diagnosing our issue. He is knowledgeable and very experienced and we always feel like we are in good hands. Our ceiling was opened and it turned out to be a copper pin hole leak on the water line in the ceiling above the dining room that feeds our master bathroom. Hector skillfully repaired the water leak and also advised us to consider a whole house repipe since this was not our first leak. They gave us their estimate the same day for the whole house repipe and even offered to credit the repairs made with Hector towards the repipe which was a big help. We decided to move forward and had them repipe our whole house the following week. They got it done in one day and everything went great! A few days later the drywall was patched up and we were all done! There are many many plumbers in our area but after years of consistent quality workmanship and customer service, I only use and trust Efficient Plumbing.

    Pristine Plumbing - plumbing - Updated May 2026

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