Stopped by and made an appointment for 3 today with LaToyia for gel pedi and dip mani. I arrived @…read more2:55 and was told to sit in pedicure chair #26. I walked past LaToyia who was just starting a pedicure. There was no greeting or acknowledgment from her. I sat down thinking she would at least say hi and start my water. However, five minutes later there was still no greeting. So I went to the front and asked if someone could do my mani/pedi since the tech I booked with is just starting with someone. I was asked to move to a different seat. Someone started my water and told me Mimi, I think, would do my pedi. I asked if she would also do my nails. Her was reply was "I don't know." After getting the books to pick my color, I sat down. Mimi walked by and the lady asked if she was doing my pedi. Mimi said no and went to another customer. The lady sighed and said I will do pedi for you. At this point, I am not feeling valued or appreciated as a customer. So I told her thanks but no thanks and left. The point of making an appointment is to avoid waiting! While I understand appointments can start a little late, you should not be starting a service when you have a scheduled appointment. I was looking for a place to use when I am in town. Based on the lack of customer service, this definitely is not it!

The receptionist needs to get fired , she never does her job properly & it's not her first time…read moreassigning me to a new / unskilled person . My schedule is never the same , the past two times I've came in the girl I normally go to has either been off or doesn't come in until the afternoon and I cannot wait for her. I've asked to be serviced by someone of the same skill set as the girl I normally see and they just throw me to the first person in rotation. This will be my last time going because I'm tired of paying 160$ on a mediocre job !

A refreshing mail experience. My goodness, I was about to give up on Spartanburg. I was ready to…read moreleave my nails looking crazy, than continue to put up with poor customer service and feeling undervalued as a customer, until I went to Capped Nails. SO GLAD I found Nella.

I went in for a Spa pedicure with callus removal and a full set. The vibe was incredible and the…read moreinside was beautiful. Everyone was extremely welcoming and I was seated for my pedicure quickly. The pedicure was PHENOMENAL! I wish I would've gotten the young ladies name, but she was meticulous throughout the service. Making sure to ask me at each step if that was what I wanted. I haven't snapped a pic of my toes because I wanted to do this review ASAP. My nails were done by Angel, who was incredibly sweet. She helped me find the perfect colors for what I wanted to get. I can't wait to go back for my next pedicure and set!

Wonderful pedicure. Good prices. A lot of colors to choose from. Clean and relaxing spa. A great…read moreplace on the WestSide of Spartanburg for nails.

Great atmosphere ! Friendly and accommodating. Kim and her staff go above and beyond to take of…read moretheir guests !! I highly recommend

Love Kim and her team! They always go above and beyond and try hard to work around my schedule!read more

Pleasant visit, always. Easy to get appointments, but appointments are not necessary. They always…read moredo a perfect job for me. Always very relaxing. I highly recommend Dorman Nails & Spa.

I'm telling you. Ask for Nellie. She will talk to you like a human being and do what you ask for!…read moreMake an appointment with NELLIE

I called & was able to get an appointment at the last minute today. Jessica was amazing!! The staff…read moreis friendly & prices are reasonable!! Will definitely be back.

I wasn't sure I would like this salon when I first walked in because it was very crowded and…read morecramped. It didn't take long to warm up to the friendly staff. My wait time was just as stated when I checked in. My technician was attentive to my needs, and my gel mani and pedi turned out great. Great selection of colors and services. It's a bit if a drive for me but I'll be using them from now on.

Sheila does a wonderful job on hair. I can tell when a stylist is detail oriented and knows how to…read morework with different hair types. My hair isn't common and very hard to get right the first time. She did an excellent job. If I lived in the area I would come to her again.

Went here for the 1st time about a month ago. Mercedes was awesome and gave me a 'do that was…read moreperfect for me to handle easily with my work. She and the salon were great! Going back again today for a trim. Give them a try and I don't think you will be disappointed!

I wish I could share pictures. Kayleigh did some magic on my hair. So was very knowledgeable and…read morehonest with what she thought for a new look for me. And always made sure that I was happy. She's now got a client til she retires. ( which will be awhile).

I started using Jessica at this salon because my son referred me at 1st she was ok so I never…read morecomplained about her and price was fair last time I was in there she not only gapped my hair up to were I can even get it to lay down in the back but turned it orange and then charged me 237 she had only been charging me 140 I reached out to her today trying to get my hair atleast presentable when she tells me to find someone else because of my work schedule when my hair is still a trin wreck from the last time what the nerve she over charged me and ruined my hair then talk junk to me when I been walking around looking like who did it and what for

Had an appointment at 2 pm on a Saturday for a pedicure. My pedicure didn't start until 2:40 and…read morelasted 20 minutes. The salon is very clean and relaxing but it seems they are severely understaffed as there were only three people working on the weekend. Everyone was really nice. I would only come back here if I didn't have to wait that long to be seen.

This facility is nice and clean. Personnel was very professional and did a wonderful job on my SNS…read moremanicure and toenail polish change. I called ahead of time and was easily able to get added to today's schedule. I would certainly come back and recommend this establishment to others.

i had the most amazing facial from Anna. I will definitely be seeing her regularly.read more

I would follow Anna anywhere as long as I can keep getting facials from her. I've been to amazing…read morespas in Arizona, Mexico, and California, but none of them compares to what Anna can do. Not only do I walk out with radiant skin, but I feel so incredibly relaxed and at peace. You might be thinking "okay, bit much..." but trust me, go to Anna and you'll get it.