When I wrote this review I mistakenly thought the pricing was $700 for a regular service. In…read morereality this quote not correct on two levels first it was actually $620 not $700 . And secondly it was for, as the reply from the vendor states correctly, a deep clean not a recurring cleaning every month so the comment I made about purposely inflating the cost and not wanting the work was a mistake on my part. As it turned out their quote was only $140 higher than the company we went with. Their monthly quote was about $150 higher than the company we went with. These differences most likely have to do with their fixed costs of doing the job to their standards. I apologize to Cotton Brothers for my mistake. I am revising the review rating to four stars but as you can see it still shows 5 stars. And here's why: They still lose a star for their higher prices in a competitive business. That said I am also adding back that fifth star because they took the time and followed up, had kept their quote and if we weren't on a strict budget would most likely have accepted this offer just because they sincerely want to grow their business, have the confidence to push back and have the facts to back it up. This points to a company you can trust. Hard to come by in this wild north Texas market. JCG

I may not have gone with them for my services, but I have to say their communication skills were…read moretop notch and were very responsive to the questions I asked while trying to make my decision. I would recommend you give Cotton Brother's Cleaning the opportunity to quote and potentially take care of your home/business cleaning needs!

Nice team, great work, very fair price…read more Had them handle my move-out cleaning. They were one of the only companies that was willing to do a Saturday morning job, which was hugely helpful since that was absolutely the only possible day it could be done. Yay, them! These two very sweet ladies showed up on time. They were cheerful and friendly and wasted no time. In addition to all the regular housecleaning stuff (bathrooms, vacuuming, mopping, etc.), they did heavy duty things like wiping out all the kitchen and bathroom cabinets, cleaning the blinds, wiping out the fridge and microwave, and cleaning the inside of the oven (I sprayed it the night before). They're very thorough and super quick! My completely empty two bedroom + two bathroom 1300sf place was finished in only about 90 minutes. If I were staying in the area, I'd definitely have them on a regular basis.

The team did a reasonably good job on our move in clean. Our home is large with a large number of…read moredrawers and cabinets. I was explicit about the size and the challenges that presents. I was also detailed about the specifics of our expectations for a move in clean to include, in particular, wiping down drawers and cabinets. I did not provide immediate feedback because given the size of the home it took days to discover things like hair left in drawers of some bathrooms, which clearly weren't wiped down/out or seasoning spilled in cabinets, again not wiped down. Dust was left around door casing in some bedrooms. One of the kitchen countertops was not thoroughly cleaned. On the bright side, the team was very friendly and upon initial glance the home appeared to be thoroughly cleaned.

Maria worked efficiently and did an amazing job with little direction. I can't wait for her to come…read moreback!

We relocated from Los Angeles to a south Dallas suburb. We wanted to be closer with our daughter…read moreand new grandson. I looked for a cleaning service to do our regular once per month house cleaning. I interviewed several services. All of them right around $200. Texas Cleaning Service fell into the middle of the quotes not the lowest and not the highest. I called and spoke with their customer service representative, Tiffany. We had several lengthy conversations. These conversations were very specific pertaining to exactly what we needed, how many square feet in the living space etc. I then asked for a list of tasks as we had discussed. The list Tiffany sent was not totally inclusive of what was agreed upon during our conversations. I contacted her again and Tiffany sent a full list which concisely spelled out what they would have their team do during an appointment. I accepted the proposal. So far very good. Sometime before the appointment a person named Jacob began to get involved. He told my wife he was Tiffany's supervisor. This interaction could have gone one of two ways. After speaking with my wife he had some issues with the terms of the agreement that Tiffany and I had put into writing. That said, after revisiting the terms of the agreement he understood not only the pricing but further the amount of detail spelled out in the agreement and we moved cheerfully on. It's one thing to question things one may come across and another to actually have terms spelled out which protects not only us as consumers but also the vendors. My best advice is that Texas Cleaning Services provided a very good job at a fair but not lowest pricing available along with flexible staff, management and cleaning professionals coming from a point of view best in class service. This does not mean a verbal agreement is enough. Get all vendor agreements in writing. Jacob the supervisor did a good job standing behind their agreement. Irma the lead cleaner is very good, quite competent and we have requested her as our regular lead person. Maria also did an acceptable and the carpet vacuuming had that high pro finish and looked great for her portion of the work. Tiffany worked diligently to work all our needs into a cohesive document. All in all I recommend this company with 4 stars. They did lose a star for questioning the scope of work without reading through every point. That said, Jacob stepped up to ensure the agreement was going to be honored. So alls well that ends well and we are as committed to a long term relationship as we believe their organization is also committed. jc g

Sandra came to my rescue and helped me with a move-out cleaning service. She did an AMAZING job and…read morehelped ease the stress of moving out. I am very detailed oriented and everything met my expectations and more. She responded promptly with her availability and with the most reasonable price for my apartment. It was a pleasure working with Sandra and her cousin. Thank you so much! I look forward to working with her soon!

Sandra came to my home with herself and one other woman to clean it. she was very upfront with her…read moreprices and with a lot of expensive items in my house, she did not miss a beat on being careful and tidy with everything being that i needed to leave within 30 minutes of them arriving. they organized my entire kitchen top to bottom because as a man who liger alone I did not have the know how to do it. I strongly recommend them to anyone.