New management is working hard to improve. After a quick glance, a QC guy told me to check my car out before I leave. My car looked great except for one detail, the most important in my view, the windshield. I didn't see it until a bit later when the sun was shining on it the right way. Looks like it is smeared by a dirty rag. I didn't have the time to go back and get them to fix it. I will go back and give them another chance. Ok, brought my son's car to just have the wipers replaced. My only option on a Sunday I assume. I was very clear that was all I wanted done. They changed the oil anyway. In the end I was only charged for the wipers but, really, I could not have been more clear on what I wanted done. Also, getting your car cleaned is hit and miss. Always end up with a dirty windshield no matter what. read more

Outstanding welcome and service. My car sparkled when they were done with it. Tony was super friendly and helpful, and the owner, Farri, was eager to offer complimentary coffee, cappuccino, or water. Had been going to another place to get my car cleaned but this is where I will be going from now on. Highly recommended! read more

Stopped in for a needed car wash and had a very good experience. The staff was friendly. The owner was very sweet and offered me a cappuccino, which is complimentary. The coffee was quite good. The conversation with the owner was better, and my car was cleaned and exceeded my expectations. Good value and great service. I'm looking forward to my next car wash at Pristine. And, if you are swayed by the Yelp ratings that are currently given to this business, please disregard them and try the place out. It's a gem! read more

We just had a fantastic experience. Tony the detail guy was fantastic, and made our car sparkle like new. We will def be back.

I heard mixed reviews of this new car wash, so I figured I would try it for myself. My car was so dirty because of all the snow. The line was a little long, but I guess that is what happens when you are a popular business. I went with the larger package for interior and exterior. They did a good job. I especially like that they cleaned my mats well. When I left my car was not 100% dry. It's one of my pet peeves. So that is the only reason I gave 4 stars instead of 5. read more

If I could leave 0 stars I would. Upon arriving for an oil change they told me I need full synthetic which was fine I asked them if they could check and balance one tire for me. I've now been here for 1.5 hours for something that takes 15 minutes. Then they hand me the bill $123.34 to do an oil change and balance one rim. Asked me if I wanted my free car wash today told them yes because we'll never come back here. If I was told it was an addition $30 to balance one tire and my oil filter wasn't included it was another $10 I would never have even let them touch my car. I'm so aggravated I guess this is how the owner drives a Mclaren. read more

Pristine Auto Spa and Service Center - Rip off - Car Wash Near Me - Wayne, New Jersey

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I went with my son and grandson to the auto spa.. it is the nicest ..friendliest staff ...met the owner who is a sweetheart ...my grandson was able to play with the water gun car washing ..complementary refreshments ...it's just a delightful place and to bring the kids too. Will be back for sure read more

I have never written a bad review before but after my experience, I felt that I had to say something. I paid for the Gold Package which included an interior wipe down and vacuum. I've been to plenty of car washes and do not expect everything to be perfect as I am not getting a detailing. With that being said, I came back into my car and realized that they did a horrible job on cleaning the interior. Not vacuumed, dirt left all over my doors, seats and dashboard is still dusty with water spots on them. I've seen the owner on numerous occasions and she portrays a luxury experience with some fairly expensive pricing and all you end up getting is a botched job. I have been here before and have tried to give them numerous chances but I am sick and tired of spending $$$ and getting a poor car wash. You have 4 people cleaning your car and they just barely put in the work. Not coming back anymore. Waste of money read more

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There is not a better place to go clean your car. Service over here is so amazing. The monthly packages are super affordable and the tire shine, I just love it. Go once to this place you would never go anywhere else. read more

Paid for the platinum wash. Did not look like they even vacuumed, or white down the inside doors at all. Never give bad reviews but it was really bad. Worker looked at it said he would vacuum again. Terrible. read more

Tried today for the first time because no one is ever able to get the dog hair out of my truck seats I cannot speak more highly of this place they did such a great job! Definitely coming here from now on. read more

Great service. Very attentive and kind staff. Oil change and car wash are both excellent. Liz was outstanding. read more

Brought my 2001 Altima in for an oil change two weeks ago and they never put back the drain plug. Three days later all the oil leaked out and my car died leaving me stranded on the side of the road. The damage is irreversible and now I have to get another car. They were very rude on the phone and refuse to acknowledge any responsibility even though the mechanic that my car was towed to told them directly what they did wrong. I don't know if they'll compensate me for the new car (they absolutely should) but I do know that unless you want your car completely destroyed, don't bring your car here for an oil change ever. Actually have an update today... the owner finally got on the phone after all the employees refused to put her on and she was very very nasty on the phone and my mother and I multiple times had to ask her to lower her voice. Insults were thrown our way saying my mother was a lunatic and that there was something wrong with her constantly. Just an awful experience. Take your car literally anywhere else to get an oil change but here. read more

I've taken two cars there for a wash and was very impressed by the work done. I will return often and would highly recommend them.

I can't speak of the auto service (as of yet) since I'm in the waiting area waiting for my oil change service but the Customer Service is amazing. The owner is in the waiting area talking to her customers, offering the complimentary cappuccino & coffee/water that she has. Very welcoming, friendly and Clean business. I'm hoping that my car receives the same service so I can make this my new 1 stop shop. read more

I took my car there to have it cleaned (detailed) after my son had an incident and had vomited in the car. Yes it's gross and smells but it was all liquid. I took it there with completely different expectations. My son brought it home after they called him and said it was done. I am so disappointed and upset. I paid $150+ tax. No cheap. I couldn't even see what they did. I have had a better car wash and cleaning for $25 in Pompton lakes. I had to go over many spots with a rag. I legit was trying to see the difference and there was none. I do not recommend them at all. Usually a detailing includes a car wash as well. Forget the cash wash but the inside could have been cleaned better by a toddler that's how bad it was. I will be calling them to complain but I needed to cool off first. Don't go there they will completely rip you off read more

Let's talk about the worst service ever! They offer a Platinum Service and get a full service true service. I was highly disappointed with what they did for $28. It was pure Piss not Prist. read more

Had to get the salt off my car so I picked this place. The line was long but it moved quickly. They did a good job! Prices are a tad high for just a regular wash. read more

Caution! This business steels customers' money. Pristine Auto Spa was known as Wayne Auto Spa under previous ownership. Wayne Auto Spa sold 10-wash cards. My wife and I bought two of them (for each of our cars), but did not use them completely before the change of ownership. The new management honored these cards at first, but then stopped accepting them without any warning or notification. We had the total of 7 washes left on 2 cards ~ $140 value. read more

Wow!! My SUV looks and smells like new!! They did an amazing job!!! Wonderful to work with!!! Highly recommend! They are getting my other car too! read more

Probably 1, 1.5 stars but I'll be generous. Refused to service my wife's car without purchasing the Plattium full synthetic oil change claiming they have seen problems with putting conventional oil in cars. Then why offer it? Every oil change since 2012 for her car was at this center, including 2 with the new owners, whom did not bat an eye at the silver package in the past. Claimed that prior owners, "Used to do very shady things all the time," and that they were right. A quick reference to our owner's manual shows that, "Your vehicle is designed to be used with 5W-30 conventional oil." Also in my last oil change they improperly removed the plastic under my car, leading to a repair at Ford for $100 due to it hanging off my car less then 2 hrs after being serviced. I did not bring this up to the owner during our last talk, though I'm sure I'm wrong on that as well. We decided that Mavis/STS up the street is better for our business. Service wise, they are fine despite the above pricing issues. Free cookies and coffee, waiting room and bathroom are clean. Just be very careful with being sold something you dont need. read more

I really wanted to like this place. My husband is a monthly customer and is fairly satisfied with the job done on his truck. I am not satisfied. The last time I was there I went for the most expensive wash they have. Big waste of money. They didn't clean my dash or the inside doors. And they didn't even attempt to vacuum the dog hair off the sides of the seats. I know dog hair is tough but they didn't even try. Very disappointing. read more

WARNING! - WARNING! DO NOT bring your vehicle to Pristine for oil changes. I brought mine and 6 months later I had engine issues. I was advised by a trustworthy mechanic that the oil and filter were never changed! Sludge in engine! Please do not go there if you value your vehicle....! read more

Ok wash at an ok price ... I am a monthly member of this car wash but they are very very understaffed it takes forever to get your car washed if there are even a few cars in front of you it's a 45-1 hr experience that's insane... need more people working the line for sure. Might be canceling my membership just cause it takes way too long. While I was here I noticed the major bottleneck is while they are vacuuming 2 guys vacuuming and stuff in the beginning and like 6 guys during your car... either way takes forever read more

Stopped in for an oil change. Prices are high, service was ok. Manager actually "left" with my car keys for 20 minutes. I'm not sure why my keys ever left the vehicle, let alone why he would disappear with them for 20 minutes. Won't be back. read more

The owner of this place treats his employees so poorly it makes me uncomfortable being a here. I just got my car washed and hearing him yell at his staff is mortifying and insulting- this guy clearly has never heard the key to happy customers is happy employees. Won't be going back read more

I tried to inquire about getting a detail done at this establishment, but the manager or owner was very rude as i overheard him talking to another worker about me as i was in my car. Needless to say I've talked to my friends and they agree they hear him be rude to his OWN workers. They also talked about canceling their monthly plans and they already have or are considering it in the near future. Also the staff is noticeable shorthanded i guess they quit and i would too if i worked there. read more

This place is horrible. I have gone to this location for many years. Not sure if owner changed. It was never great but average to good. Now it is horrible. The mats were not done. They just were wet to appear like someone cleaned them. The silver clean noted on sign that cup holders would be done. Not even around the cup holders or the console had even been touched by a wet cloth. The side panels on doors inside nothing. The tires were done by the inside car wash. They didn't even wipe them with a cloth so whatever was missed was still dirt. I will never go back. There was no line and many workers. 23 bucks wasted. The outside was adequate as the machine did an ok job. No fragrance as noted on the sign. The cashier was friendly. That's the one star. read more

NEGATIVE STARS! TOTAL Waste of money! Paid for Diamond $35 TODAY 08-25-17 @2PM and got 4 or 5 lazy men that did a pathetic job! They just wipe dirt around! One young man helped me finish my own car! He saw what the others left behind he was the only one of 4 or 5 with enough self respect, pride and work ethic to assist me finish my car FOR APPROXIMATELY 7 MINUTES after the others walked away! When I pay for full service I expect full service! They used to be awesome here DON'T WASTE YOUR $! read more

Scratched the hell out of my car and when I went back to tell them about it I was told that it was "impossible" for them to scratch it. New management is awful and next time I need my car washed I'll ask my dog to do it because it's both cheaper and she'd do a better job. read more

I took my car for an oil change. After leaving, I noticed that all the silver coins in my center console were gone (about $5-$6). Not to mention, my windshield was still dirty. I guess they spent that time stealing my change. read more

This place sucks. Do not go here for anything. Do not get your car washed here. Do not get your oil done here. They can't wash a car right. There vacuum skills suck. They can't dry or wash windows either. There a RIP off. Go somewhere else. They are horrible at everything read more

Got a car wash today and did gold service which includes full service plus tire shine. The car was left undried.. nothing was wiped down in the interior. Wheels were not touched. Water was dripping off the car. No tire shine was applied. The owner is nice but the service is terrible.. won't go back read more

Today my husband brought my daughter's car there for an oil change. Part of the service is to check the fluids. All of the fluids are marked as checked on the receipt, yet on the way home the light came on for windshield fluid. My husband checked it when he got home and sure enough it was almost empty. Does this mean none of the fluids were checked? So I called the place at 2:48 and was told they are busy and that they would call me back. At 4:30 I called again and was told they will call me back but they are still busy. Really? The place since closed so it isn't busy and still no return call. I stopped going there because under the previous owner this kind of stuff happened a few times. I thought new owners meant new business practices or at least that they would care enough to call a customer back. Well, I was wrong, and won't go back. I finally got a call back only to be told that they don't fill windshield washer fluid in the winter because it freezes and cracks the reservoir tank. WTH? Really? Well I don't need fluid in the summer, and I've been driving over 30 years and have always used fluid with antifreeze in it. Are you kidding me? how incompetent. read more

Warning don't use.This place is a rip off, as a car wash, in any basic mechanical fix and a slimy owner who never mentioned the cost, before the actual work was performed. Bob charged $231.00 for a simple rear brake hose worth $12.00. A copy of the replacement charge, printed by guy behind counter equalled 48 dollars. Owner (Bob) ripped up original and rebilled me for $231.00 Very unprofessional owner. And those who gave this place high marks must be a relative or they lie. read more

I went to get my oil changed. It was 40 dollars more than other places. I got it done but I am never going back! Enjoy the extra 40 dollars because you lost a potential repeat customer. Don't even try and figure out how much business you have lost from word of mouth! read more

By far the worst experience I have EVER had with any business. I brought in my car for a routine oil change and left with SEVERAL car issues. They convinced me to do and antifreeze flush, I paid an EXTRA $80 and they did not do it correctly. This resulted in my engine overheating while I was on the highway driving home from work. The next day I went to Pristine auto spa, and complained and asked for them to fix their mistake. I waited over 2 hours, they CLAIMED they fixed it, but my car is the same again.- overheating and not able to drive . I am now NOT able to drive to work , I have to RENT a car while my car sits in my driveway and is broken for absolutely no reason. I have my lost my trust in the establishment, and I will make sure that no one I know will ever bring their car here. I am beyond upset since I have been coming here for years, as well as my whole family. And I am even more upset that i have gone twice and they have only brought me more issues. read more

Told the guy I want gold oil change which is 51.95$. Once it was time to pay, it turned out it was 109.46$. No one told me prior to the service that there were extra charges and how much extra I will have to pay. After the oil change the car wash was included, I waited a good 40 min and still my car wasn't washed and when I went to the back I found my car parked on the side of the car wash line running and being yelled at by the old lady who owns the place for holding up the line. Oh and it wasn't even vacuumed inside. Smfh worst place ever save your time and your money. read more

I received great customer service at the oil change center and received a complimentary car wash as well as complimentary snacks & drinks while waiting for my car! This is a great car wash and I was surprised at how well my car came out for the lowest standard wash. It was like I paid for the premium service. read more

After being a loyal customer for years, bringing my car, my pickup truck and sons car for oil changes, they suddenly don't stock the regular oil for my car anymore but for an extra 20 dollars they can use an upgraded oil. Sorry, I'm not spending $59 for an oil change in my 6cyl Ford Escape when I'm used to being charged $39,They just lost another customer and all my business. I go to Major League Auto Spa in Pompton Lakes now and they're $8 cheaper. read more