Above & beyond when it mattered the most. I got the text from my Wife that no one wants to see when…read morethey're in the middle of an event "we need a plumber ASAP." November 26th (the night before Thanksgiving) at 7:38pm. She was prepping and suddenly there was a water leak in the kitchen coming from the cabinets and it had even run down into the basement from the ceiling above that area. After contacting multiple plumbers and getting exactly what you'd expect on Thanksgiving Eve, no answer or we'll get to you Friday/Saturday. Michael responded just before 10pm and by 11:03pm he was at our house assessing the situation, and got right to work. He managed to have the perfect balance of work and getting things done and making great conversation. Even when I would walk away to not hover, he just liked having a good convo while working. When I started to fade from the time, he never slowed down, he stayed alert, positive, & friendly the entire time. He worked until just before 4am to repair the problem and get us back on course to host Thanksgiving. After he cleaned up the area, took out trash, removed debris and never wavered due to the hour. It's worth noting that he ran a vacuum hose while cutting, removing insulation, & any other time he would generate dust particles so that it wouldn't get all over. He actually left the area cleaner than when he started with the meticulous way he cleaned. 10/10 kinda guy & service!

Mike is phenomenal - he is so reliable and meticulous that it even amazed me for having higher…read morestandard in my line of work. He is now become my home service provider. Aesthetics of this work, personality, cost all are high quality with piece of mind. He bailed me out of a hack job and thus became my goto guy for all things plumbing.

We would happily call them again for any water heater problems. Patrick arrived on time, was…read moreprofessional, and pleasant to deal with. He answered our questions and fixed our problem.

A new water heater was installed within five hours of us making the first call. Thank god we have…read morewater now. Thank you!!!

We contacted Mike to unclog our kitchen drain and had asked him in advance via text--two days prior…read moreto the visit--to remove his shoes before working. We have a toddler, and he would need to walk through our child's play area where our son is barefoot, so this request was made for basic cleanliness and sanitation. When he arrived, his attitude was extremely poor and unfriendly. Despite the prior request, he did not remove his shoes. When we politely reminded him, he sighed and left the house without informing anyone. The job was never completed. Throughout the interaction, we were polite and courteous, and there was no justification for his behavior. This was highly unprofessional, and I would not recommend his services.

I'm in town visiting family and there had been a leak in the ceiling for the longest time. Decided…read moreto search for a plumber and came across Magic Drain. Michael was quick to respond to my inquiry and visited the house to check out the problem. He was very knowledgeable and explained where the leak was coming from. He answered any questions I had and came back the following day after discussing with my family. He was quick and efficient, very respectful of the property, as well. Pricing is very reasonable too! Side note.. I found out he had previously done work at my family home because he was familiar with the downstairs bathroom. He had helped with a clog and I wouldn't have thought there was any issue to begin with because he did such a good job! Highly recommended.

Makes service appointment with 2 hour window. Not here. I call. Oh we will check. Tech calls 5…read moreminutes later to say running late. Must be slow learner since he couldn't figure that he was late when he was late and he has his cell phone he could've used to say so, but never did it. So it was 4 o'clock on a Friday at which time he says oh I'm 45 minutes away per Google and I said it's a Friday night and you're gonna be here after five and how long are you gonna be here and don't ask me if I have another appointment or is there anything else I have to do besides wait for you Disrespectful and unacceptable on every level. Not mentioning the fact that they upsell on every other visit bye-bye.

We hired Infinite Comfort to replace two HVAC units, and we've had them performing maintenance over…read morethe years. They are great. Getting an appointment is easy, they follow up with when they'll actually be on site, and they're good at their job. We recently performed a lot of work on our house, so we've worked with many companies to get work done. Very, very few of the companies that we work with are as organized and honorable. I am surprised to see the reviews here. They are good people that do a good job at a fair price.

Hot water heater replaced. Matt is the best in the business, quick response and fast replacement of…read moremy hot water heater. Very professional and reliable with very fair pricing. Highly recommended

I`m sorry I didn`t meet these men when they did the job. I was not there and my daughter handled…read morethe issue which was NO HEAT in the middle of the DEEP FREEZE. I would recommend these guys to everybody and all because they are the real deal. As a retired home framer" I get it " as to what a business can do out in the community as far as service and pricing. Not only were these guys fast to respond on short notice but friendly and courteous ( as per my daughter), they were quick to hit the diagnosis, fixed it in a flash , were very thorough in checking all areas of a furnace that may be off and not yet an issue. And the price was a price all could live with. Very Reasonable. I believe these guys and their company are out there to work WITH the customer and do the job at a very reasonable cost to the customer. Solid ground framework and great business ethics . I know these guys will be around for a good long time and I`m certainly going to use them explicitly in the future. Thanks Guys...

Union County Plumbing saved us! Our boiler went out in the middle of the night when it was…read moreabsolutely freezing outside. The random 24/7 emergency service I called said we needed a whole new boiler. Thankfully I called Union County Plumbing in the morning and they came quickly. They were knowledgeable and reasonably priced. The boiler only needed a few replacement parts. Highly recommend!

Michael at Union County Plumbing and Heating did exceptional work on installing a new water heater…read moreand boiler. He communicated by text and came on time when scheduled. His prices were the best among the estimates I got and he explained what he was recommended. It is such an improvement over my old boiler. The new boiler is more compact, which gives me more room in a small laundry room. He also installed three new toilets within a day of my request. It is a pleasure to find a plumber who is excellent at as his craft, is reliable and has competitive pricing. I highly recommend Michael at Union County Plumbing and Heating.

This company is always there for me when I need them. The prices are always fair and the quality of…read morework is incomparable

We had an emergency late last night, toilet backed up and stack pipe leaking. Chris was here…read morewithin the hour, was professional, kept things as clean as possible and such a friendly/pleasant demeanor, answering any questions we had! Prices were reasonable and the fact that he came out so fast was priceless to me. Thanks to Chris, he fixed the issue and I was able to sleep. Highly recommend!!!!

After posting my initial review, they made good and redid the video inspection without any added…read morefees. Trustworthy and valuable techs saved me -- had an emergency service call due to baby wipes. Knowledgeable plumbers and reasonable prices.

Absolutely horrendous professionalism, I'll tell the owner to his face. just an awful experience…read morewith these baffoons not showing up. Bet I could do the job better than them anyway. F-

John came in to fix my kitchen sink by replacing the piping and putting in the faucet. He was…read morecommunicative about his eta and was efficient in his work. The price was fair compared to other quotes I got and I could tell this is an honest company. He was funny to chat with and very personable. He gave some tips and ideas for the sink maintenance going forward and bathroom work. Overall, great job and would def use them again for work in the future!

I had a clogged kitchen drain, leaky faucet, and very old pipes that leaked. I decided to use ESP…read moreplumber l. They came the same evening, unclogged the drain, and recommended replacing the faucet and pipes to prevent a huge disaster. I informed them that I would like to proceed based on their estimates for the parts and service and they were able to come the next day. Although the tech was running late, they kept me updated and informed of the reason for delay such as traffic. Overall, they were very professional, communicative, and provided excellent service. I am happy with the new detachable faucet and pipes. I highly recommend using their services!