Priority Community Management in St. Augustine is the most unprofessional property management company I have ever dealt with! The CAMs are never available, unresponsive, and not honest. Priority Community Management has an alliance to the builder and does not advocate for the homeowner. The owner Michelle Sutton is not just incredibly rude, but she is completely disrespectful to many homeowners. Stay far away from Priority community management! They will lie to you and then gaslight you. The irony is you are not a "Priority" actually the complete opposite you are a burden and irrelevant. Priority community management is not transparent and if you ask them any questions they will get hostile and ask you "why are you asking these inquiries and what is your rationale" although you have every right to ask questions for full transparency as a homeowner they will try and insult you and you will feel like you are being ripped because you pay for their service or lack of off. Priority hardly ever, almost never answers your concerns, they constantly make up excuses for everything! I often ask myself what am I paying for, is it to be abused? Questionable business practices to say the least! Stay far away, save yourself that headache! Nobody needs that kind of treatment. For some reason they think that you work for them, but they work for you and they do a horrible job at it!!! There are so many better Property management options out there! read more